Yep Kitchen Opiniones 56

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The most delicious, addictive chilli sauce. I am a frequent buyer and also gift these to friends, who then become hooked too. Can't recommend it highly enough.

Valorada con 4 estrellas sobre 5

**UPDATE** Tom reached out quickly to resolve my issue with the delivery. He explained the error they experienced with their site and gave me a refund on the delivery charge. I appreci... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just received my order for the Sichuan gift box and all i can say is wow!!!. It arrived super quickly tracked all the way and was well packaged, the item itself just oozes quality, the box looks grea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tastes incredible with such a unique flavour compared to any other chilli oil I have tried before. I have already purchased 2 products within the range and looking forward to trying the rest. The Sich... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Productos de alimentos

Escrito por la empresa

We spent a decade living in the heart of China, eating our way around the country. Now, with our local knowledge and ingredients, we have created a range of super condiments that will send your taste buds to another dimension.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The very best chilli sauce

The most delicious, addictive chilli sauce. I am a frequent buyer and also gift these to friends, who then become hooked too. Can't recommend it highly enough.

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing !!!

Just received my order for the Sichuan gift box and all i can say is wow!!!. It arrived super quickly tracked all the way and was well packaged, the item itself just oozes quality, the box looks great and the products inside are amazing just bursting with flavour.
Well done Yep another quality product to sit with pride on the table at my next dinner party, if I don't finish them off first !!!

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Yep Kitchen

Hi Mark, thank you so much for this amazing review! The Sichuan Box is absolutely my favourite product of the range, thank you again for your continued support and for taking the time to leave such a great review.

Happy drizzling!

Tom

Valorada con 4 estrellas sobre 5

Resolved issue quickly. Great brand

**UPDATE**

Tom reached out quickly to resolve my issue with the delivery. He explained the error they experienced with their site and gave me a refund on the delivery charge.

I appreciated they were able resolve this. It was unfortunate about my experience. I was unaware of the process time before delivery, as it was not clear on checkout.

I did receive the package, and unfortunately it arrived damage with a bit of a leak. But Tom quickly resolved this and offered to send out a new package and chilli pot.

Thanks for resolving this.

**ORIGINAL POST**

I ordered a gift set on Wednesday evening and paid for next-day delivery, as it was a present. I was hoping to get it by the earliest Friday. The order was not processed until the following Monday, and I still do not know where it is.

I am very frustrated. I fell in love with the brand and hoped the service would match, but it has been very disappointing.

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Yep Kitchen

For clarity for anyone reading this review, there are several factual inaccuracies that need addressing.

Firstly, we received one email, not two, and we replied within four hours. At the time this review was posted, that reply had not been acknowledged and the customer is still yet to respond 48 hours later.

Secondly, in the single email sent, the reviewer stated:

“I understand it may be a busy time for you with Christmas orders.”
Despite this acknowledgement, a 1-star review was left just a few hours after sending an email.

Tracked 24 refers to the delivery speed after dispatch, not instant fulfilment. Like the vast majority of small businesses, our orders take 1–2 working days to process before shipping, and this can extend during peak periods such as Christmas.

This order was placed on Wednesday evening and dispatched on Monday morning, the third working day, which is entirely consistent with the above, particularly during December.

That said, we did identify a temporary website issue during this period where our fulfilment messaging was not visible to all customers. This was fixed promptly once identified. As this order was placed during that window, the delivery charge was refunded to you in full.

We completely accept responsibility for that error.

What we don’t accept is the claim that our Tracked 24 service “will not be fulfilled” or our "lack of responsiveness", this is simply untrue and not reflective of how we operate, as shown by the majority of our customer feedback.

We’re always happy to engage constructively and resolve issues fairly. We do, however, feel it’s important to correct public statements that don’t accurately reflect what happened.

Many thanks,

Tom
Yep Kitchen Founder

Valorada con 5 estrellas sobre 5

If you're a chilli fiend searching for a condiment that transcends mere heat, then look no further than Yep's Sichuan Chilli Crisp Oil...

If you're a chilli fiend searching for a condiment that transcends mere heat, then look no further than Yep's Sichuan Chilli Crisp Oil. This isn't your average chilli sauce; it's a symphony of flavour that dances on your tongue.

The first wave hits with the authentic punch of fiery Chinese dried chillis. The numbing Sichuan peppercorns create a delightful tingling sensation, leaving your taste buds begging for another hit. This magic elixir boasts a deep, savoury umami that adds an irresistible richness to everything it touches.

Yep's Sichuan Chilli Crisp Oil is so versatile. Dumplings and noodles are a natural fit, exploding with flavour in every bite. But don't stop at Asian cuisine. Elevate a simple bowl of pasta or add a spicy kick to hummus and cheese and crackers. I confess to the occasional spoonful straight from the jar.

Yep's commitment to quality goes beyond the deliciousness in the jar. Their mail-order deliveries are a delight, arriving beautifully packaged. But you're not limited to online shopping. Yep's amazing oil is gracing the shelves of retailers and food markets across London, making it even easier to get your fix.

This stuff is really quite addictive. Between the complex flavour profile and the sheer versatility, you'll find yourself reaching for Yep's Chilli Crisp Oil constantly. I’d advise you to order more than one. You won't regret having a backup (or two) on standby.

And while you're at it, don't forget to check out their Garlic Chilli Oil – which is another winner and great with simple pasta dishes.

2 de julio de 2024
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Respuesta de Yep Kitchen

Wow wow wow! This is the most amazing review of our brand and products, thank you so much for taking the time to write it, Charley! We absolutely love sharing our products with the world and even more so when they are well received, there are more exciting things on the horizon for Yep Kitchen and can't wait to share them with you.

All the best,

Tom

Valorada con 5 estrellas sobre 5

Authentic quirky brand

Having grown up in Hong Kong, it was fantastic to find these authentic tasting sauces that now give my stir-fries a taste of what was home for 10 years! I absolutely love the quirky label design too!

19 de junio de 2024
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Respuesta de Yep Kitchen

Thank you so much for this amazing review, Lisa!! So buzzing that we can bring some nostalgia to you from all those years living in HK! 🚀

Valorada con 5 estrellas sobre 5

Insanely Tasty Chilli Oil

If you like chilli oil look no further. This stuff is insanely good. It goes with everything and tastes fantastic. Me and my partner can't get enough of it. We go through the jars very quickly!

26 de abril de 2024
Opinión espontánea
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Respuesta de Yep Kitchen

Thank you so much, Marc! Fantastic taste is what we love to hear, have you tried mixing them together yet? Game changer...

Valorada con 5 estrellas sobre 5

Wonderful product

The crispy chiĺli is the best I have ever tasted, its not too hot and has lots of flavours
The delivery was quick and very well packaged. I will order more very soon, and would strongly recommend.
Thank you Yep Kitchen.

22 de marzo de 2024
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Respuesta de Yep Kitchen

Thank you for this amazing review!! So glad that you had a great experience shopping with us.

Valorada con 5 estrellas sobre 5

fabulous product.Great fresh

fabulous product.Great fresh, natural taste....Sadly late delivery by the carrier.

16 de marzo de 2024
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Respuesta de Yep Kitchen

Thank you so much for the great review, David! Apologies that our courier caused some delays, we'll look into improving this!

Valorada con 5 estrellas sobre 5

Banging stuff!!

Banging stuff!!! Got my jar 10 days ago and already about to order my second. Es muy delicioso!

6 de marzo de 2024
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Respuesta de Yep Kitchen

10 days, we're impressed! Legendary stuff.

Valorada con 5 estrellas sobre 5

Everything’s Spot on!

Been buying for years from a local market from this passionate team! The taste of these crisps never fails to hit the spot.

Ordered online this time. Great service and it arrived sooner than promised.

23 de febrero de 2024
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Respuesta de Yep Kitchen

Buzzing to hear your package arrived so quickly, we do our best to get them sent as soon as possible! Happy spicing!

Valorada con 5 estrellas sobre 5

Amazing range of accompaniments

Amazing range of accompaniments to work with so many dishes. Trouble is, now I've started using them I tend to add them to everything. So different to anything else chilli based that I have seen on the market. Highly recommend.

25 de febrero de 2024
Opinión espontánea
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Respuesta de Yep Kitchen

Thank you for this smashing review! We're in the same boat as you, can't remember the last time we ate food without soaking it in chilli oil!

Valorada con 5 estrellas sobre 5

Excellent products

Excellent products, we are completely hooked, and fantastic customer service.

15 de diciembre de 2023
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Respuesta de Yep Kitchen

Thank you so much for this amazing review! We are all totally hooked as well.

Valorada con 5 estrellas sobre 5

Quick and easy

Quick and easy service for tasty oil. Bought some for my dad and he loved it!

12 de diciembre de 2023
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Respuesta de Yep Kitchen

Buzzing to hear that your dad loved the product, Joe! Thank you for taking the time to review us.

Valorada con 5 estrellas sobre 5

Your oils are absolutely stunning!!!!

Your chilli oils are absolutely stunning and have taken my oriental cooking to a new level, so thank you for all your hard work with your creations.
The customer service is faultless and go the extra mile to help with any queries.
You will be highly recommended *****

24 de noviembre de 2023
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Respuesta de Yep Kitchen

Thank you so much for this wonderful review Lynette, we're so glad to hear that you had a great shopping experience and even more so that you loved the products!

Valorada con 5 estrellas sobre 5

Flavour bomb in every bite!

I bought 2 bottles of these amazing oils at the BBC Good Food show in November. Within 1 week I had finished 1 bottle and have been savouring the second bottle. My fav is the garlic oil with beef. OhEmGeeee, you could put it on a flip-flop and it would taste amazing!

I have just ordered 6 more bottles, they will arrive in time for Christmas and help me elevate my Christmas dinner to a whole new level.

I kinda don't want to share with my family and friends and keep this my little secret, but I think everyone in the world needs to know about this amazing product.

Just 1 question, Which stores stock these oils?

12 de diciembre de 2023
Opinión espontánea
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Respuesta de Yep Kitchen

Aaaah thank you so much for this review Larrinae! We had the best time at BBC Good Food this year, we've already booked our slot for next year, so we hope to see you there again!

Christmas dinner is always in need of a kick, pigs in blankets slathered in Garlic Chilli Oil with Beef, unreal stuff!

We're stocked in about 50 independent delis across the UK, if you have a local farm shop or deli and we aren't stocked there, let us know the name of the store and we can reach out to them!

Valorada con 5 estrellas sobre 5

Fifty shades of UMAMI!

Bought a bottle of chilli oil with beef from the good food show and was it an absolute godsend. Layers full of umami with such a spicy kick. It elevates dumplings to the next level. Will definitely be getting more!

1 de diciembre de 2023
Opinión espontánea
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Respuesta de Yep Kitchen

Amazing review title, haha! Thank you so much for taking the time to review us, we're so buzzed you are loving the product. We look to receiving more orders from you in the future!

Valorada con 5 estrellas sobre 5

Amazing chilli oil!

Amazing chilli oil!!..picked it up at BBC good food show and there is nothing else like it on the UK shelves. Highly recommend!

30 de noviembre de 2023
Opinión espontánea
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Respuesta de Yep Kitchen

Thank you so much for this wonderful review! We had a great time at BBC Good Food Show this year, we'll definitely be back again next year. See you there!

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