Yes Financial Services LtdOpiniones 

We were recommended to YesFS by my daughter who had previously done her mortgage with them, we would like to thank Cheryl for her hard work & dedication & reassuring us & getting us a better rate, we had never remortgaged before so we were nervous about the whole process but Cheryl went above & beyond making the process seem a doddle, thank you Cheryl & Team ❤️
It’s a 5* from us

5* for Sue Bruns
2* for the insurance partners
2* Solicitors

Mortgage -
From the start Sue had been extremely helpful. She managed to find us a mortgage swiftly, however the deal did not go through (nothing to do with Yes financial).
Sue then worked tirelessly in the background to find us another one that suited our needs. As has been said in other reviews she genuinely goes above and beyond and was available often at short notice and non standard working hours.
Her ability to make you feel comfortable and guide you through the process, whilst maintaining her professional approach was amazing.
She is very personable and i would highly recommend her to anyone looking to obtain a mortgage.
With the various complex elements to our situation that overall has been for 7 months or so, sues approach left me early on knowing i would not go to anyone else, and she has simply been there throughout with good advice and guidance.
Just need to get the last part of the process over the line now, and she is still on hand if needed.
Thankyou Sue, you are an asset to your team, and i hope your efforts are recognised by management.

Insurance -
At an earlier stage was put through to the insurance side of things, before i knew it, i had at least 4 people all ringing about the same things. Eventually they listened and got it down to pretty much one person to deal with, but then it just dragged on and kept going back and forth over the same information. To be honest left me feeling like i really wouldnt want to go through the same thing again with them. It is still something i need to arrange, however i will not entertain all the other add on sales now and just the basics with one person to keep it simple.

solicitors-
Those recommended have been ok. When deal first fell through, before i even knew it had, they had gone silent. various attempts made to reach out with no response. The same team are in charge this time, although i am a little apprehensive about how they will get the job done i have my fingers crossed.

I highly recommend Yes Financial
just done my Remortgage on my property and it did not take more than a week to get an offer approved.

Their customer service is second to none I was completely impressed with their professionalism and customer service thank you SUE BRUNS. The staff is not only friendly but also highly skilled.

I will definitely be coming back, and referring everyone I know to use your services, thank you You’ve done an amazing job.

Many thanks to Cheryl. She kept us well informed throughout and made the process completely stress free. Would definitely recommend and will definitely be contacting her again should we need this service again.

Cheryl and the team have worked tirelessly to find not only a mortgage deal, but the right mortgage deal for us.

Moving is of course stressful but those at Yes Financial did all the hard work allowing me to just get on with life, they also kept me well informed of what was happening.

I would recommend Yes Financial to anyone and come the time to remortgage again, I wont be calling anyone else!!

Cheryl was so helpful and prompt from start to finish. There was no element of stress and as a busy professional, Cheryl saved so much of my time.

I'd highly recommend Yes Financial

I was a first time buyer and Sue has been amazing throughout. Explained everything to me and was replying to all my emails so quickly and communication was amazing.
She helped me to secure better offer as well which I’m so happy about. I would recommend her and the team to anyone who is looking to buy a house as I had zero issues and only the best service.

Sue and her team have been absolutely fantastic and have done their best to make sure we got a mortgage. I can’t thank sue enough for all she has done and kept us in the loop all the way through!

Sue helped to get a very quick turnaround mortgage offer for a property I had won on auction. Excellent communication and very helpful all the way through

Cheryl went above and beyond and has sorted our BTL mortgage super quickly, she was always available by phone, very prompt to respond to messages and kept me updated even over the weekend. Really great customer service from the rest of the team also, would definitely recommend.

I started the process and was completely clueless however Cheryl was a gem, couldn't have been better. She is clearly very good and explains everything really well.
Louise was the onboarder and she was amazing with everything. Swift email back and calls. 10/10

Emma couldn't have been better, easy support with documents and follow up calls.

Overall great place and I will use these again for future. 100% reccomned them all.

We couldn’t thank Steve enough for everything he has done for us. He has been professional throughout and helped us through some difficult times with various lenders. His communication was faultless and he was always on hand via email, text or call to answer any questions or to feedback any information. We really couldn’t have done it without you Steve, thank you for helping us as first time buyers and will 100% be recommending you to our friends and family should they need your help.

Steve Wand from Yes Financial was the person who gave me hope while I was only dependent on benefit income. He and his team helped me all the way through getting Mortgage in October 2024 and then chasing solicitors etc for completing which continued untill April 2025.

Absolutely fabulous service. A lady named Sue made it so simple and easy to understand. As a first time buyer She was helpful all the way through and happy to answer any questions and explained them where it was easy to understand. Other members of the team were also as helpful and very friendly and guided us through everything required. Would highly recommend.

From start to finish I was supported and felt at ease. Cheryl was so comforting in the stress and was consistent with regular communication ensuring I was update and supporting the experience of been a first time buyer went smooth

After doing some research online looking for mortgage brokers i came across yes financial services and im so glad i found them the whole experience from sue and emma has been very professional nothing was to much trouble kept me in the loop through the whole process and even secured me my 1st mortgage so thank you very much you are an absolute star 🌟 if anyone is looking for a mortgage broker i can highly recommend yes financial i promise you won't be disappointed

5* from start to finish Sue Bruns supported me throughout my property search. Not only working exceptionally hard, exploring all avenues to make it possible for me as a single Mum & sole purchaser to obtain a mortgage, but also giving her personal support and advise throughout the whole buying process. Over and beyond her role as a mortgage adviser, but genuinely cares and wants to help her clients from the bottom of her heart. I couldn't be more thankful and lucky to have found her to support me through this. Additionally her colleagues Emma and Ellen were efficient, knowledgeable and helpful through the process. Once again a massive thank you! :)

The Yes Financial team were amazing and sorted my mortgage and everything associated.
Especially Sue Bruns who was amazing made what was a pretty traumatic time for me much more bearable by taking time to explain everything and really going the extra mile.
Highly Recommend

Fully recommend, I went to them without much hope of sorting my remortgage, but Cheryl and Emma worked tirelessly and got me sorted. Can’t recommend or thank them enough

Very engaging on the fact find phone call. Professional, friendly, and upbeat about my chances. Received a follow up email requesting certain docs which I sent by reply immediately. Then ghosted. No reply. Obviously not worth the effort because my case was quite complex, but a bit disappointing.