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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

“Anamazing adventure” Just spent two weeks on a Thailand, Cambodia, Vietnam holiday. This was more than a holiday this was an adventure that was so amazingly organised. Travelling across threecountri... Ver más

Valorada con 5 estrellas sobre 5

Fantastic customer service.. will always use Yescapes for future bookings... Would like to say a huge thank you to Max for getting us a fantastic flight deal to Australia... although there were some... Ver más

Valorada con 1 estrellas sobre 5

I had an incredibly frustrating and stressful experience with Yescapes/Travel Services, and I would strongly advise against booking with them. Their unprofessionalism caused unnecessary... Ver más

Valorada con 5 estrellas sobre 5

I am very pleased that I booked my holiday to Bora Bora with Yescapes. This is a really amazing company and highly recommended. After getting a bit tired of phoning round and typing in the dates and l... Ver más

Información sobre la empresa

  1. Agencia de pasajes de avión
  2. Operador de excursiones

Información proporcionada por diversas fuentes externas

Say yes to the art of Holidaying in Style! At Yescapes, we have been in the business of creating magical experiences for the most discerning travellers. But for us, it’s never been just a business. Holiday in its truest sense - not just going to incredible places, but really connecting with them, in an authentic way - is both a joy and a personal passion, for every member of our team. Let us share that passion with you. We’ll take you on an unforgettable journey. We’ll immerse you in unique experiences, and we’ll introduce you to amazing people. Your holiday begins here!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(54)

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Valorada con 1 estrellas sobre 5

Unprofessional and Stressful Experience

I had an incredibly frustrating and stressful experience with Yescapes/Travel Services, and I would strongly advise against booking with them. Their unprofessionalism caused unnecessary anxiety, additional expenses, and a complete lack of trust in their service.

I initially booked and paid for a flight on 28/12/2024, with a scheduled departure for 14/02/2025. Despite repeated requests—both from me and a relative in Leicester—I did not receive my tickets until 21/01/2025, nearly a month later. This delay alone was infuriating, as I needed my confirmed tickets to arrange accommodations and airport travel.

When I finally received the tickets, I checked them online, and everything seemed correct, so I proceeded to book my hotel and airport transport with confidence. However, less than a week before departure, I checked again and was shocked to find my reservation marked as "incomplete." After contacting the airline directly, it became clear that my booking was not secure.

After yet another frustrating phone call with Yescapes/Travel Services, I was sent new tickets on 11/02/2025—only to find that my departure date had been moved up to 13/02/2025, and my return flight had changed to a different airport. This last-minute change, without any prior warning, caused significant disruption, forcing me to rearrange my airport transport and hotel reservations at an additional cost. This kind of negligence is unacceptable, especially when travelling with children.

What makes this situation even more infuriating is that I strongly suspect Yescapes/Travel Services resold my original tickets to someone else who paid more. Given that I don't live in Leicester, I also believe they took advantage of my location, assuming I wouldn't be able to monitor the situation closely.

Had I not double-checked my reservation, I could have easily shown up at the airport only to be turned away. Yescapes/Travel Services provided no warning, no apology, and no explanation for their reckless handling of my travel plans.

This level of unprofessionalism is beyond unacceptable. If you’re considering booking with Yescapes/Travel Services, do yourself a favour and look elsewhere. The stress, added expenses, and complete lack of accountability are simply not worth it.

It's interesting Yescapes Travel LTD (15141826) has been desolved on 18/02/2025.

28 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, always ready to help here or even when you reach your destination.

I needed a last minute change on my flight in Seattle Imran arranged everything.

17 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gave me an excellent offer.

Booked Dubai tickets for 9 days in October half term, gave me an excellent offer and good customer service too. I highly recommend booking your next getaway with Yescapes.

22 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Company

👍 Good company

21 de febrero de 2024
Opinión espontánea
Logotipo de Yescapes

Respuesta de Yescapes

Hi David, just wanted to bring into your notice we are not Yescapa. We have checked our records and we found no bookings/orders from you. Yescapa seems to be a motorhome company and we are a travel agency and do not do motorhome bookings. We urge you to please remove this review as it is tarnishing our brand image. Many thanks and we hope your concern is resolved with Yescapa

Again David, we are Yescapes and not Yescapa, and we request you to read our reply properly

Valorada con 5 estrellas sobre 5

“Anamazing adventure”

“Anamazing adventure”
Just spent two weeks on a Thailand, Cambodia, Vietnam holiday. This was more than a holiday this was an adventure that was so amazingly organised. Travelling across threecountries all guides were knowledgeable all excursions were executed flawlesslyall timings were met. I saw sights that took my breath away. Highlights for meI could easily say the whole experience but the special mentions should bewalking on the bridge on the River Kwai - Thailand, Angkor Thom - Cambodia(where the filmed tomb Raider), Cu Chi Tunnels - Vietnam. There were many manymore. If you are thinking of doing something a little special, I highly recommend this

7 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks for the trip

“Grand Tour of India - loved every minute of it”
Doing all the booking via the internet and not having any personal contact with anyone does not seem reassuring but everything on this holiday went very smoothly. Our 18-day holiday consisted of two separate tours in the North (the Triangle) and the tropical South in Kerala. Both sections had a separate guide, driver and driver's assistant. They were all very very good and nothing was too much for them. We felt very well looked after at all times, almost too much. Sometimes a little freedom would have been welcome.
The programme was very well chosen and extremely varied. Apart from the obligatory Taj Mahal, temples, churches, palaces, forts and towers we saw the amazing Step Wells (never even heard of them), we went to two National Parks, and we stayed in a village resort. We were transferred from the coach on tractors slowly driving through the village. They laid on a wonderful programme: camel cart ride, visit to a small farm with cookery demonstration, evening folk dancing. Even through this resort was quite basic I would not have wanted to miss out on it!
All of the hotels were very good, some of them absolutely outstanding with delicious food and the best service ever!
We were really worried about getting Delhi belly but in our group only very few people fell ill.
We were taken to private houses on several occasions for a meal which was a wonderful opportunity to meet people, see their houses and taste their food.
What convinced us to travel with Yescapes was the varied programme: we went on safari drives, boat trips, nature walks and the highlight of our holiday: the houseboat trip! Our group was distributed amongst several houseboats, and off we went: on our houseboat there were six of us with three members of staff. We felt like royalty sitting at our table on deck with the world floating by. The boat anchored by the side of a lake for the night which meant waking up to lovely bird songs and the fishermen working around us. It was magic!
I very much enjoyed seeing the hustle and bustle and listen to the permanent tooting of cars in the North: cows, Tut Tuts, lorries, rickshaws, the odd camel, pigs, dogs. You can only admire our driver. We were unfortunate that the smog was hitting the area quite badly, so we were glad to get into the countryside for a while.
The south of India was quite a contrast to the north. Kerala is a communist state and people seem to be better off there. Also, the scenery was stunning! We looked at a fishing village and had a guided tour with a local, the coach went off the beaten track to give us a better experience. We drove through agricultural areas, up and down mountains, through tea plantations.
The experiences were wonderful, the hotels were great, the staff were very helpful.
My only gripe would be that our group of 31 was too large. Everything took that much longer to get in and out of. Luckily our group got on very well and we had lots of fun together.
But overall: full marks to Yescapes for arranging such trip

4 de enero de 2023
Opinión espontánea

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