Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

this company are very quick and happy to take your money off you but when it comes to paying out, they simply don’t. They have asked for SEVEN forms of verification documents and I have provided ever... Ver más

Valorada con 1 estrellas sobre 5

Absolutely a joke. Daylight robbery casino is a bunch of crooks. The game constantly takes the money, not paying out at all. I’m speechless hundreds of pounds spend down the drain ,not even a single p... Ver más

Valorada con 1 estrellas sobre 5

SCAM CASINO, quite happy to take deposits, but then when withdrawing is impossible. Never received my money. Even though jumping through all their hoops with verification. Completely untrustworthy,... Ver más

Valorada con 1 estrellas sobre 5

For some reason you can only withdraw one amount at a time, alot of people use withdrawing as an escape to avoid gambling to much, also on the roulette your win doesnt go to your balance so you keep h... Ver más

Información sobre la empresa


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 21% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

SCAM

If you don't mind losing all your deposit? This is the casino for you. Nothing but a SCAM. £100 spent on a slot game. Didn't win a penny.

7 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

this company are very quick and happy…

this company are very quick and happy to take your money off you but when it comes to paying out, they simply don’t. They have asked for SEVEN forms of verification documents and I have provided every single one and yet they still refuse to pay out. They are now asking for videos of me logging into my online banking?! Firstly this is such a weird thing to request when I have already provided proof of bank statements with IBAN shown, my name, address and deposit and secondly, I don’t even have online banking. This casino does NOT pay out, they refuse even when you send multiple multiple multiple forms of ID & verification. They owe me £180 and are refusing to pay out even when you’ve complied and shown 7 forms of verification! DISGUSTING

4 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Title: £10,000 STOLEN from a 69-year-old woman – CEO Chris personally bullying me

am a 69-year-old woman and Yeti Casino / L&L Europe Ltd have stolen £10,000 from me.
They happily took my deposits and paid me two withdrawals (£500 and £345) to my account with no problem. Then, when I tried to withdraw the rest, they suddenly invented a “name mismatch” excuse and demanded open banking.
I sent them my passport, bank statements from two banks, a video of my banking app (which THEY asked for), council tax bill in my name, and even a full statement for an alternative account. Still nothing.
The CEO, Chris, finally got involved and agreed to a phone call. During the call he actually mentioned hearing a “third party” on the line — that was my son who had travelled from London to support his 69-year-old mother because this situation has caused me severe emotional distress. How dare he try to use that against me? It was disgusting and bullying.
He still refused to pay and pushed me back to eCOGRA while knowing full well they have all my verification and paid me before.
This is not just poor customer service — this is deliberate bullying of an elderly woman who trusted their casino. They took my money easily but refuse to give it back even after full verification.
Stay far away from Yeti Casino. They are happy to take your deposits and bonuses but will make your life hell when you win big. Especially if you’re older.
I have filed complaints with UKGC, MGA and eCOGRA and will be filing small claims court proceedings tomorrow.
Debra Fillingham, 69 years old, UK

26 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM !!!

100 Spin
On £1 Bet
Even one win even one bonus guys even don't tray this website like other sister website its SCAM !!!
They wont only your money but not given nothing back

10 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful casino

Awful casino. I play the same slot on various casinos but this has got to be the worst ever! Not only with the slots but also the customer service via live chat! The slots are a lot slower that most casinos and does not payout at all. The slots are sluggish and you get no free spins rewarded at all. The RTP is supposed to be 96.3%. I didn’t even get close to winning a penny. Shame cause this game is always enjoyable to play. Also, live chat customer support is ridiculous. Your problems are misread and then they close your account with no valid reason. DO NOT RECOMMEND THIS CASINO AT ALL! Don’t sign up or you’ll regret it.

11 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dear Yeti Casino Support,

Dear Yeti Casino Support,
I am writing regarding my recent withdrawal request of £50.
The funds were deposited from my personal bank account, and I am requesting that the withdrawal be processed back to the same bank account used for the original transaction.
At this time, I am not comfortable providing photographs of my bank card or copies of my bank statements due to the sensitive financial information they contain. The requested documents go beyond what I am willing to share for security and privacy reasons.
Please proceed with the withdrawal via bank transfer to my original payment account, or kindly advise if there is an alternative verification method that does not require sharing full card images or bank statements.
If the withdrawal cannot be processed under these conditions, please confirm this in writing and proceed with the closure of my account.
I look forward to your prompt response and resolution.
Kind regards,
Mădălina

9 de febrero de 2026
Opinión espontánea
Logotipo de Yeticasino

Respuesta de Yeticasino

Dear Madalina, I'm sorry you don't like this procedure but we are obligated to verify your payment information due to regulatory license guidelines. If you do not wish to send in those documents for security reasons, that's understandable but it's common practice at all licensed online casinos.
If you wish to carry on playing at our casino you need to be fully verified and that includes your payment info too and your withdrawal will not be paid out until that information is verified.
Regards, Samantha

Valorada con 1 estrellas sobre 5

YETICASINO SCAM SCAM AVOID

Absolutely a joke. Daylight robbery casino is a bunch of crooks. The game constantly takes the money, not paying out at all. I’m speechless hundreds of pounds spend down the drain ,not even a single payout,worst casino ever, avoid for all cost. I rather to dump the money to the drain, then go back to the yeticasino website again -stay away!!!. It’s absolutely a joke what the game does its absolutely a joke,just constantly empty lines ,pretending that is doing something but every single hit nothing nothing and nothing. Ok o understand you can fail 20 50 times ok but hundreds of times no that’s not on. Worst experience ever.

7 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible site

Terrible site. Receive emails for bonuses, which of course requests a deposit, then no bonus to be found! Thankfully I closed this account down before losing any serious money. I would not recommend this site.

14 de enero de 2026
Opinión espontánea
Logotipo de Yeticasino

Respuesta de Yeticasino

Hi Michelle, I'm sorry that you were frustrated with our site. You indeed received an email with a bonus offer and I saw that you even activated the offer for the 50 spins on deposit for Big Bass Bonanza 1000. But why didn't you play them? Did you try load the game after depositing and claiming the offer?

Regards,
Samantha

Valorada con 1 estrellas sobre 5

Don't even bother whit this scam…

Don't even bother whit this scam website 😡😡😡 all bonuses are dead. Obviously if you get one. Dead spins and bearley try to get bonus constantly dead spins and one scatter. Probably in all time how long I played on this website I got maybe 3-4 bonuses what paid something Rest it's absolutely trash 🗑️. It's saying it's random definitely not just nice set up scam how can be random if constantly landing in same position to try get bonus. Beginning trayng after bonus scatter s looking like has been delited from games. Stay away from this scam if you like your money 💰 find something better than this trash 🗑️ hole 🕳️ good luck 👍 I coming back to hope to see something going to change finally 😁😁😁 but looks like I wrong probably best decision to close this account and cancel my membership whit scammers 😁😁😁 no hope or chance for anyone on this scam website 😡😡😡

31 de diciembre de 2025
Opinión espontánea
Logotipo de Yeticasino

Respuesta de Yeticasino

Hi Saulius you keep ranting about our site. Yet you keep playing on our site too. So, if you hate our site so much why do you keep coming back all the time?

Valorada con 2 estrellas sobre 5

Cant find self exclude

I am thinking about self excluding and cant find a page to manually self exclude. Ive been looking for 30 mins now. So either you can only talk to a live chat to do it or it is very much hidden in the pages. Very damaging for potential addicts. However, I have not had a single trouble with withdrawals. Possibly the best and quickest withdrawals ive had, literally in my bank in a matter of seconds. I am giving it a one star for the difficulty to find a manual self exclude page.
Edit, I found it under the limits page, not really hidden to be fair, but I recommend there to be a different name for the page. No complaints from me really. Live chat was (very) fast and helpful also.. Self excluded now.. £80 down :(
(It's Over!)

4 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been a gambler for 5 years or so…

I've been a gambler for 5 years or so now.

I've used my fair share of casinos online and I've won a lot, and lost even more. I've won twice in 24 hours (a good amount of money) I had my account verified with 0 issues overnight and moneys paid to me in 3 minutes of withdrawal requests. (I promise that is NO exaggeration)

I love some form of debate or negativity, it's good for consumers to know the bad stuff. As of now, I have no bad experiences to report. Straight forward, immediate withdrawals, incredible game variation.

I assume a lot of the negative reviews are people who can't afford to gamble.

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well where do I start first of all live…

Well where do I start first of all live chat is amazing ( Anders is top notch ) verification is easy if you have the right documents and don't break the rules ! I was lucky to have a max win on a pragmatic game I know jammy but that is gambling . In less than 24 hours all done and dusted ! All those bad reviews are from people who do not understand what gamble mean or break the rules no Id or using someone else's card to deposit ! If I could give 10 stars I would yeti casino rocks as long you understand what gambling mean !

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable site

I would like to thank this Yeti casino platform....I don't want to lie it has been good to me when I started playing the winnings were good and helped me a lot to feed my family...I will deposit little money but after playing I will come back with a smile of big winnings....only last year I tried to play severally with no luck of winning...but I do understand that it is a Casino and days are not the same...you either win today and loose tomorrow...it is a game....so I stopped playing for a while am surprised to see negative reviews as I have never experienced anything bad with them...As payments was always on time...I will try again soon and hoping to win...Thank you Yeti Casino for being trustworthy.

31 de julio de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más