Your Dog's Club Opiniones 

2336
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Found ‘Your Dog’s Club’ whilst searching online for my regular dog food. Great all round experience, really competitive prices plus my first use discount, easy ordering and swift delivery even though... Ver más

Valorada con 5 estrellas sobre 5

I absolutely love kong toys, but have found they mainly stock them for larger breeds in the petshop. Whenever I seen the selection online for the smaller breeds I was delighted as I love to spoil my f... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Purchase and goods despatched cannot be faulted however severely let down by Evri. Original delivery (Fri pm) postponed no reason given tracking updated showing delivered? After several messages to Cu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A strap on my dog’s halter bought from the company a few months ago has come unstitched. I sent it back as requested and and have immediately received another one from this excellent company.My wife,... Ver más

Información sobre la empresa

  1. Tienda de animales
  2. Tienda de suministros para mascotas

Sobre Your Dog's Club

Escrito por la empresa

Free Delivery Over £59.99

Best Dog Food Tasty Dog Treats
Quality Dog Toys Dog Accessories

Welcome to the destination for all things DOG! Where responsible dog owners can find the highest-rated nutritional dog food & treats plus top-quality dog toys & dog accessories to give their four-legged friends a happy & healthy GREAT life. With helpful info in our Dog Blog to advice from our team of qualified dog experts, we have everything you need to make life with your dog, GREAT!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,5

Todas las opiniones

(2336)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

No order details….

Placed an order of the 19th May during their closing down sale, still waiting to hear a response or delivery details. Understand they’ve gone into administration but they’ve written clearly on the site you’d hear something by 14/06/23 (Today). Spent £65 and don’t have anything to show for it. Tried emailing and calling with no joy of a reply.

19 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Trisha

Trisha, do you work for this shower? They took my money, no goods delivered. Thieving shower of barstools!

19 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

as of yet no refund - had a call 12th July to say it will be in my bank by 19th July

12/07/2023 - had a phone call from JR who said refund would be back in my bank account by 19th July - its now 21st July and no refund has appeared ???11/07/23 - no sign of refund ? finally received an email from JR to say my refund was being processed on 30th June - no refund as of yet ? No replies to emails or phone call ? - Anyone else having trouble ? 27/06/23 - Still waiting for a refund of £55.22 - seems that they send you a genuine email to say they are processing / refunding customers and then nothing? why can't you reply to innocent customers who just wanted to buy something from your company for their puppy? 13/06 - email to say ORDER #WAG40378 £55.22 is on its way - but no tracking number. separate ORDER #WAG40383 £15.47 received - thank you

12 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sad to see a great company close

Bought regularly from this company, so was sad to hear of their decision to close. Placed 2 orders during their “sale “ and I was kept up to date with deliveries. Considering the staff were going through a worrying stressful time they made sure that customers were not let down, even though I as well as others waited almost 3 weeks for orders to arrive. I am grateful that in this situation the company still ensured customer satisfaction

8 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order incomplete

Ordered from the closing down sale in May- 2 lots of treats and a new harness.
Order arrived yesterday but only contained the treats! No harness even though the order invoice inside the box listed the harness, same as the shipment email.
Have emailed asking if the item will be coming at a later date or if not, could I get a refund but no reply yet, and unable to call or contact in any other way due to their website being basically closed!

6 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgraceful

Placed my orders over 10 days ago - not received and unable to contact .. saw the message on their website but do not trust that the orders will be fulfilled. I am contacting my bank to dispute the payment.

16 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered on 16th May and still nor…

Ordered on 16th May and still nor received as on 23rd May,emailed and tried to call but no response.Have just checked website and it is closed with message saying they have shut down business but that all orders placed before 22nd May will takec10 to 14 days due to limited resources.i now question if I will get my order and how I will be able to get refund

23 de mayo de 2023
Opinión espontánea

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