Your Man With A Van Opiniones 

22
•
TrustScore: 3.5 sobre 5

3,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

⭐ 1/5 – Avoid, very poor communication I contacted them asking about prices for moving a fridge. They told me they couldn't confirm a time because both teams were busy, and I never received the boo... Ver más

Valorada con 5 estrellas sobre 5

I called a few companies that weren't helpful at all they said one price then added an extra £50 for a 2 man job AND then another £50 because I was on the 1st floor!!!a friend recommended this company... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We used the Dorset one and they were brilliant. Arrived when they said they would, friendly and helpful, took great care with our possessions and delivered everything to a tricky location with limited... Ver más

Valorada con 1 estrellas sobre 5

The driver washed his bald head in my kitchen sink. The driver couldn’t follow instructions to my flat so I had to meet him elsewhere and direct him from the high street to my property. He was 2... Ver más

Información sobre la empresa

  1. Servicio de mudanza y depósito

Escrito por la empresa

We do not use Trustpilot to manage customer customer feedback. To read our 3800+ 5 Star, verified customer experiences or to leave a review for your local branch, please visit our official Google Maps listings.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 25% de las opiniones negativas

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3,4

Todas las opiniones

(22)

10 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

⭐ 1/5

⭐ 1/5 – Avoid, very poor communication
I contacted them asking about prices for moving a fridge. They told me they couldn't confirm a time because both teams were busy, and I never received the booking confirmation email they promised. I didn't think anything was confirmed, so I was shocked when they said their team had turned up and then demanded a cancellation fee.
I was never sent any terms and conditions or told about a cancellation fee before. The first message about a fee was one they then said was sent to the wrong customer! After that, they emailed me an invoice for the full £100 for a move that never happened, with bank details in a different company's name.
Confusing, unprofessional and stressful. If you use them, make sure you get everything in writing before you agree to anything.

8 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The driver washed his bald head in my…

The driver washed his bald head in my kitchen sink.
The driver couldn’t follow instructions to my flat so I had to meet him elsewhere and direct him from the high street to my property.
He was 2 hours late due to an admin issue. Couldn’t lift half the things and so I ended up helping for most of the items.
The driver complained that the water I offered him was warm. He filmed in my house which made me feel really insecure (solo female).
Don’t use this company, you’d be better off hiring a van.

19 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly, careful and kind - just what you want!

We used the Dorset one and they were brilliant. Arrived when they said they would, friendly and helpful, took great care with our possessions and delivered everything to a tricky location with limited access. Would not hesitate to recommend or use again.

16 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

We had a issue with this companie 'Your…

We had a issue with this companie 'Your Man & Van' vans which was very aggressive driving and was tailgating us. We were very intimidated and pressured to go above the speed limit.
We was able to catch the company name, and we felt it was right to inform yourselves. I am glad my belongings was not inside that removals vehicle van .

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A truly remarkable effort for my move…

A truly remarkable effort for my move today from Carl and Jay. Thank you so much they handled all my stuff with such care and most of all surviving the move from a 3rd floor flat no lift! Thank you again so much definitely was one big stress taken away.

18 de febrero de 2026
Opinión espontánea
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Valorada con 5 estrellas sobre 5

Highly recommend

Excellent service from the guys and particularly Carl, smooth and hardworking. Will certainly recommend - thanks again!!

1 de febrero de 2026
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Valorada con 5 estrellas sobre 5

Used Carl and Reece to move us whom…

Used Carl and Reece to move us whom gave us a good quote..handled all the realy heavy stuff with ease..very polite and prompt would highly recommend them for friends family in future we'll done and thankyou again!..

20 de enero de 2026
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Valorada con 1 estrellas sobre 5

Dangerous drivers

A Your Man with a Van vehicle dangerously cut in front of me without indicating and we nearly crashed. I would not trust this company with your belongings.

Edit in response to company's reply: your vans represent your company and this is a worrying lack of accountability. You feel it is harsh but reviews are an important incentive for companies to take responsibility for poor quality service and improve their practice.

14 de diciembre de 2025
Opinión espontánea
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We feel this is grossly unfair review, where we appreciate road incidents can happen and we apologies if you got caught on the blind side of one our vans. We're 65 branch (time of writing) organisation with over 100 vans nationwide. To white wash everyone, without ever using our services is a bit harsh.

Valorada con 5 estrellas sobre 5

Nice bloke

Had Jamie help with a move and he was prompt, polite and very helpful with things. 10/10

4 de agosto de 2025
Opinión espontánea
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Valorada con 4 estrellas sobre 5

Easy Delivery

They delivered a fridge ftom my late dad's house to my flat and it was done with speed but carefully.

The guys were nice and friendly but a couple of problems that need pointing out
1. They were an hour late
2. There was no card machine, meaning transfer from my account to theirs. A card machine should be standard. For these reasons four stars, not five.

15 de julio de 2025
Opinión espontánea
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Valorada con 5 estrellas sobre 5

Great service from Chris and Alex

Chris and Alex were great. I needed two large items of furniture collected from 2 different locations and then delivered to myself. The guys called me along the way to let me know how they were getting on and their ETA. They were very accommodating in getting the pieces in the right place, once in our house. My initial communication with the office team, was also first class.. i was very impressed.

8 de febrero de 2025
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Valorada con 5 estrellas sobre 5

EXCELLENT CUSTOMER SERVICE!!!

I called a few companies that weren't helpful at all they said one price then added an extra £50 for a 2 man job AND then another £50 because I was on the 1st floor!!!a friend recommended this company WELL I'm lost for words I'd like to thank Rob and his team for an EXCELLENT CUSTOMER SERVICE nothing was a problem happy smiling and a great price too!!I'm moving home next year I will definitely be using YOUR MAN WITH A VAN!!Marie

5 de diciembre de 2024
Opinión espontánea
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Valorada con 5 estrellas sobre 5

Great service

Great service, quick, helpful and kind. Would 100% recommend and use again.

27 de julio de 2024
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Valorada con 5 estrellas sobre 5

Great Company!

Just used Lewis and the team for the first part of my office move and was very pleased with the service. Friendly staff and they took great care of the furniture, ensuring it was well packed and safe for travel. Price was very competitive too which means I'll be using them for the last part of the move too. The whole team were very efficient and not scared of hard work!

25 de julio de 2024
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Valorada con 5 estrellas sobre 5

Very good removal company

Very good removal company
would definitely recommend

2 de abril de 2024
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Valorada con 5 estrellas sobre 5

Dan and Matt made what is normally a…

Dan and Matt made what is normally a very stressful experience a pleasure! They are so friendly, helpful and efficient and I would unhesitatingly use them again :)

26 de julio de 2023
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Valorada con 5 estrellas sobre 5

Would definitely use this company again

Would definitely use this company again, I used them about 5 years ago, glad I did again. No messing about, got the job done, friendly aswell. Thank you. Good job done.

8 de septiembre de 2022
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Valorada con 5 estrellas sobre 5

Friendly and willing to go the extra…

Friendly and willing to go the extra mile to make a move as easy as possible, used these guys twice last year and wouldn't use anyone else next time

4 de abril de 2022
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