Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I tried to buy a fanny pack on the website twice at the same week and they proceeded the purchase and canceled a few days later because they were saying the produtor was not available or the price the... Ver más

Valorada con 1 estrellas sobre 5

I had a terrible experience with this company. They sent me the wrong product. Despite them receiving the product back, they still didn't give me my money back. Their customer service is non-existent;... Ver más

Valorada con 5 estrellas sobre 5

Ordered several times from Your Perfect Moment, great experience! Ordered several times from Your Perfect Moment, great experience! Very discreet and fast delivery. The delivery person has no i... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I am writing to express my frustration with the recent experience I have had with company Perfect Moment. I placed two orders with the expectation that they would be delivered by express shiping wit... Ver más

Información sobre la empresa

  1. Tienda de juguetes eróticos

Escrito por la empresa

YPM, an international brand with more than 20 years of experience. We have an accessible web shop and a number of physical stores in the right atmosphere, in which the experience and wishes of our customers are key. The assortment consisting of, Accessories, Toys, Beauty and Wellness, has been selected with great passion and knowledge. Our clients will be advised in an innovative way, about how to get in the good vibe and select the right products. All to achieve our ultimate goal, breaking taboos, fulfilling personal desires and expectations. This all to create “Your Perfect Moment”


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I tried to buy a fanny pack on the…

I tried to buy a fanny pack on the website twice at the same week and they proceeded the purchase and canceled a few days later because they were saying the produtor was not available or the price they announced was not real. For me this is beyond not respectful with the clients. It was a terrible experience with the brand

26 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order canceled without Explanation

Unfortunately I cannot give any other rating. I placed my order and after a week I received an email saying "Your order has been canceled". I answered the address to which you should email if you had questions. Asked why it was canceled? After that I have not heard anything.

11 de marzo de 2025
Valorada con 1 estrellas sobre 5

I got a ski pant never wore until this…

I got a pair of ski pants which had not been worn until this year. First time I've worn this Feb and the zipper is broken. This company would not fix or refund it. It is a hidden zipper
Tailor can't simply replace the zipper.Paid $600 very disappointed with their customer service and product.

9 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am extremely dissatisfied

I am writing to express my frustration with the recent experience I have had with company Perfect Moment.
I placed two orders with the expectation that they would be delivered by express shiping within 2-3 days as stated on their website.
However, it has now been over 3 days, and I have not received any tracking number. I am extremely dissatisfied. Kristina

3 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Wrong item received

Unfortunately I didn't receive the correct item ordered and have been left without any response when I contacted the Your Perfect Moment team about it. Very disappointed.

5 de marzo de 2024
Valorada con 1 estrellas sobre 5

I have 2 ski pants

I have 2 ski pants, both ribbed after washing just one time….
Sent an email to the customer service, and now 10% off next product.
I do not want a new product but replacement of my bad quality ver expensive ski pants.
Bad service and quality. Don’t buy this!!!

26 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Jupp

Leider habe ich das falsche Produkt erhalten. Auf meine Mail wurde mir allerdings problemlos eine Rückerstattung des Geldes oder die Sendung des richtigen Produkts angeboten.
Alles prima

4 de diciembre de 2023
Valorada con 1 estrellas sobre 5

I had a terrible experience with this…

I had a terrible experience with this company. They sent me the wrong product. Despite them receiving the product back, they still didn't give me my money back. Their customer service is non-existent; they don't answer their phones or respond to emails. It's incredibly frustrating to deal with a company that scams its customers, ignores them completely, and fails to fulfill their refund obligations. I strongly advise everyone to stay away from this dishonest business. Save your time, money, and sanity, and shop elsewhere.

17 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

perfect!

Beautiful product and the delivery was super fast. I accidentally entered a wrong address for delivery, and they were able to resolve this perfectly. Thanks!

30 de marzo de 2023
Opinión espontánea
Logotipo de Your Perfect Moment

Respuesta de Your Perfect Moment

Dear Marloes,

Thank you so much for taking the time to leave your review on Trustpilot. Your feedback is important to us and we appreciate it.

Kind regards,
Team YPM

Valorada con 5 estrellas sobre 5

Ik hou van hun aandacht voor detail

Ik hou van hun aandacht voor detail. Ze hebben hele mooie en stoere items in hun winkel. Ik zou zeggen dat dit een winkel is voor het meisje dat echt een statement wil maken als ze haar tas tevoorschijn haalt. Dit is geen doorsnee winkel voor lederwaren, accessoires of sextoys. Als je iets vindt dat je leuk vindt in deze winkel, zul je het geweldig vinden!

21 de marzo de 2023
Opinión espontánea
Logotipo de Your Perfect Moment

Respuesta de Your Perfect Moment

Hi Kim,

Thank you so much for your review! We're so glad to hear that you like our products that much. We hope you have a great day!

Kind regards,
Team YPM

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más