Your Sports Performance Opiniones 

80
TrustScore: 2.5 sobre 5

2,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Took several days for order to be dispatched, then it was lost by the courier. It’s very difficult to contact this seller, emails go unanswered or take several days to receive a response. Once I did m... Ver más

Valorada con 1 estrellas sobre 5

After waiting two weeks for my order that I had messaged YSP many times asking for an update on my order that should have arrived 7-10 days after placing it I have just received a message which just... Ver más

Valorada con 1 estrellas sobre 5

I ordered a basketball as a birthday present (YSP4030) on the 17th May with 7-10 day delivery and it still hasn't arrived 20 days later. I fear I've been scammed. No response to emails or the website... Ver más

Valorada con 5 estrellas sobre 5

Had a difficult to obtain elbow brace at a great price and in the sale too, so was reduced further. Advised of 7-10 days gap before despatch and managed to better that, with free delivery too. Good co... Ver más

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Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 23% de las opiniones negativas

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2,3

Todas las opiniones

(80)

25 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Never again!

Took several days for order to be dispatched, then it was lost by the courier. It’s very difficult to contact this seller, emails go unanswered or take several days to receive a response. Once I did manage to get hold of someone, they wanted me to wait for an investigation to be conducted before they would issue a refund even though I provided evidence that the parcel was lost & never even made it out of the country of origin. In all it took a month to receive the refund.

3 de abril de 2026
Valorada con 1 estrellas sobre 5

Item not delivered

I ordered a basketball as a birthday present (YSP4030) on the 17th May with 7-10 day delivery and it still hasn't arrived 20 days later. I fear I've been scammed. No response to emails or the website contact. Very disappointed. Would not recommend

6 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No delivery, no comms, no excuse!

I ordered a present for my daughters 1st birthday and the info was a 7-10 day delivery time. 3 weeks later no delivery has arrived and all my contact to the company has been ignored.

6 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Did not come up with goods that was on their website and they do not have e a phone number and do not answer emails!

After waiting two weeks for my order that I had messaged YSP many times asking for an update on my order that should have arrived 7-10 days after placing it I have just received a message which just said order cancelled as nothing in stock! No apology along with the message. They should have had the decency to let me know when the order was first placed. I now do not have the one birthday gift my granddaughter had asked for I can’t find it on any other website.
Thanks a bunch YSP!

2 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS

Do not use! Zero customer help, zero items will arrive! It’s a scam!!!!!!!!!!! They will claim on this site it was a duplicate website and say sorry! I checked the domain and site and I used the correct one!!! It’s a scam! I lost £180 for a pair of shoes!!!! Do NOT buy from this fraudulent place!! There is no shop!!! The reviews even discussing exchange is an utter sham! THERE IS NO STORE!!!!!!!!!! This is a scam just like any phone call asking for £2.00 to deliver a parcel!!! Plz!!!! LISTEN! Very clever scam! No shoes worth £180 plus I’ve now spoken to 35 other users that found the same!!! SCAM!!! I only feel sorry for others like myself that didn’t check trusted reviews first! Scum of the earth and should be shot!!!! Look at the good reviews- who is called happy chappy! Who is called “Kev”! DO NOT BUY!!!! Plz god listen!!! Xxxxxx

23 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Item stolen/delivered/fixed

Item was delivered and left in broad daylight,on front door for street to see , which was not sports performance’s fault , but they kindly helped me from start to finish to try recover stolen item , delivery company needs investigating

17 de febrero de 2026
Valorada con 5 estrellas sobre 5

Good prices, Good service

Had a difficult to obtain elbow brace at a great price and in the sale too, so was reduced further. Advised of 7-10 days gap before despatch and managed to better that, with free delivery too. Good comms, and responded to questions in a decent timescale. Will definitely use again.

28 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

1 star is even too much.

1 star is even too much.
I received the wrong item on 27/Feb. I had ordered a green hat and received blue!
I tried their website to find a telephone number or a page to register claim and found none. I emailed them since 28/Feb and even now on 17/March have not received a return label to ship the item back. I sent many reminders, almost no customer service.

I have paid for the item since 20/Feb. and after 1 month neither have got the item nor refund.
Do not shop here, wish i had checked trust pilot before ordering at this website. you will only loose money and time.

28 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Purchased pair of inline skates for…

Purchased pair of inline skates for daughters birthday, went off the sizing they state on the listing (30-33) as my daughter is in the middle so lots of growing room. Skates arrived and looked amazing however they looked small and when my daughter tried them on (at the largest setting) her feet were cramped. I got in touch to see if I could exchange for the next size up as she really likes the skates and was told a flat no because there was no wrong doing from their side. I accept this as a response however extremely disappointed as it’s clearly a sizing difference on THEIR side and not normal sizing with no reference on the listing page.

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

ORDER NUMBER YSP3247

***MOVING REVIEW TO 5 STARS - AS THEY MENTIONED THEY HAD STAFF ISSUES AND RECTIFYING - They went out of their way to fix this and replace the item too service all round***

I ordered some items YSP3247

Your Sports Performance Review - if you get in touch with me and put this right I will up the stars.

Note this is from the genuine website (not the one people confuse) yoursportsperformance.com

1 item was great, 1 was missing (not refunded) and one the sizing was out.

I emailed and asked if I could swap it for a size up. Initially they replied quickly to say there was no larger size. When I replied asking to swap the item to something else and returned process. COMPLETELY IGNORED.

The items came without any documentation or paperwork to return them so I can only assume they do not accept returns or are trying to wait down the clock until it is too late (I think the items are coming from Europe too but not sure).

4 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It's a scam website

It's a scam website. Waited a month for the item to arrive. They said delivered to my home but it wasn't. Said logistics guy sent to wrong address. After that communications stopped.

Address in in Europe but I believe the company is in China.

30 de noviembre de 2025
Opinión espontánea
Logotipo de Your Sports Performance

Respuesta de Your Sports Performance

Your order doesn’t appear to be with our company. We’ve recently seen several issues and reviews involving a different business that has replicated our website, and it seems your order may have been placed with them instead. We understand how frustrating this situation is, and we want to assure you that we are not connected to that company in any way. We are a company based in the UK. Please contact us providing more information to Info@yoursportsperformance for any questions.

Valorada con 1 estrellas sobre 5

scam site, do not buy

bought a pair of pants in october of 2024, the order page still just says "confirmed" and they've never shipped it to me or responded to my emails.

how the website is still up i do not know.

1 de diciembre de 2024
Opinión espontánea
Logotipo de Your Sports Performance

Respuesta de Your Sports Performance

Your order doesn’t appear to be with our company. We’ve recently seen several issues and reviews involving a different business that has replicated our website, and it seems your order may have been placed with them instead. We understand how frustrating this situation is, and we want to assure you that we are not connected to that company in any way.

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