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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought a pre-built keyboard, which was promptly lost, and Yunzii's customer support is nonexistent. Their AI chatbot is worthless, and emailing them directly gets you no replies. Suppose I won't be... Ver más

Valorada con 5 estrellas sobre 5

Ordered two keyboards from here, yunzii X71 and a mystery keyboard. For the mystery keyboard I added a note asking to please send me something pink or white. I got a very nice wired white keyboar... Ver más

Valorada con 5 estrellas sobre 5

La tastiera che ho scelto era out of stock, quindi il servizio clienti mi ha contattata subito e sono stati super disponibili a offrirmi una soluzione alternativa. La spedizione è partita velocemente... Ver más

Valorada con 1 estrellas sobre 5

Avoid buying directly from Yunzii. I received a defective keyboard (software issues). When I asked for a refund within 7 days, they tried to charge me a 35% "restocking fee" for a broken item. Suppo... Ver más


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Ordered two keyboards from here

Ordered two keyboards from here, yunzii X71 and a mystery keyboard. For the mystery keyboard I added a note asking to please send me something pink or white. I got a very nice wired white keyboard with blue RBG.

After I got my nails done, badly, I accidentally scratched the surface of the keys (bc my nails had sharp edges) and so I tried to order a replacement set. They did not have one listed on their site but after emailing them about this, they searched their warehouse for leftover matching keys. They found some and are now sending me a replacement set for only shipping costs. Very friendly and helpful costumer service.

Ps. Keep in mind that the company is based in Asia and there was a big time difference for me personally, compared to where I am located. This means having to wait a day or two before I got emailed back.

12 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company

I bought a pre-built keyboard, which was promptly lost, and Yunzii's customer support is nonexistent. Their AI chatbot is worthless, and emailing them directly gets you no replies. Suppose I won't be getting any of my money back. Do not buy from this 'company.'

7 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake positive reviews

Fake positive reviews, customer support is close to none, trying to get back my money for a week now.. Support says that my keyboard is on the way and shipping information hasn't even updated in 2 weeks lol

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Esperienza positiva, tastiera fantastica

La tastiera che ho scelto era out of stock, quindi il servizio clienti mi ha contattata subito e sono stati super disponibili a offrirmi una soluzione alternativa. La spedizione è partita velocemente ma essendo durante le festività natalizie ci ha messo un po' ad arrivare, ma tutto super tracciato. La tastiera è meravigliosa, funziona benissimo e il suono dei tasti è il paradiso (ho scelto i milk swithces). Esteticamente è stupenda, adoro i colori e le finiture e le luci. Due cose fondamentali: la prima è che c'è una rotella per regolare il volume del pc direttamente sulla tastiera, cosa che secondo me è fantastica. La seconda è che mancano i simboli per l'alfabeto italiano (àòìèù ecc), cosa per me non fondamentale perchè digito senza guardare i tasti, ma penso che sia importante da sapere prima dell'acquisto. Per me voto eccellente, la consiglio!

1 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM TACTICS: Defective product, refused return, and gaslighting support.

Avoid buying directly from Yunzii. I received a defective keyboard (software issues). When I asked for a refund within 7 days, they tried to charge me a 35% "restocking fee" for a broken item.
Support is a nightmare. They stalled for days sending useless driver links. When I demanded a return, they promised a prepaid label IF I sent a video of the defect. I sent a video clearly showing the software failing to save settings. Their response? They ignored the video entirely and told me to "click save" (which I was clearly doing in the video).
They are acting in bad faith to avoid refunds. I had to escalate to a PayPal dispute. Do not trust their warranty or support.

13 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Etter kundeservice svarte, så fikset de problemet!

Etter å ha fått hjelp med tastatur som ikke fungerte 100%, så fikk jeg helt nytt som nå fungerer 100%. Dessverre gikk det en del tid før jeg fikk svar av kundeservice og derfor gir jeg nå 4/5 stjerner. Men kjempe fornøyd nå!

14 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality, fast shipping

Only took ten days to arrive, it was in transit for most, and I got responses quick when I asked about it, and they confirmed it was being sent out, for the price the keyboard is heavy, sounds and feels great, if your looking for good midrange keyboards, get one from yunzii,
(Keyboard model: Yunzii AL71)

24 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Support and High-Quality Products

I initially wrote a negative review about Yunzii, but I must say I was wrong. Their customer support team went above and beyond to address my concerns and provided exceptional service. The Yunzii AL75 Pro keyboard is a fantastic product with top-notch build quality and features. I highly recommend Yunzii for their outstanding products and excellent customer support.

12 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Recommendation


I recently purchased this mechanical keyboard and it has exceeded all my expectations. The build quality is exceptional, providing a satisfying tactile experience with each keystroke. The keys are responsive, and the typing sound is just perfect — not too loud, but with enough of a click to make typing enjoyable. It’s also incredibly durable, handling long hours of use with ease. Definitely a top recommendation for anyone in the market for a reliable and enjoyable typing companion.

5 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

YZ75

I really love the YZ75. Expect the case is plastic. And feels kinda cheap, it doesn’t really bother me tho.

The customer support also takes a long time to answer.

But overall a good budget keyboard company.

23 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Scam, takes your $, responds once then no further communication. Now the hassle of talking to CC company to get $ back. You've been warned. Fake reviews from people who say they are legit.

8 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing keyboard

I ordered a AL71, amazing keyboard for the price.
Great support too, I had problems with the local delivery service and their support team was very helpful in assisting me.

8 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing keyboards

Absolutely amazing keyboards. Delivered fast and works/sounds like a charm. Would 100% recommend for the price.

3 de octubre de 2023
Opinión espontánea

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