Agree with the other one star reviews
Agree with the other one star reviews. Paid in advance, they kept my money for months, called many times, did not return calls, never received wine.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Founded in 1944, Zachys is a family-owned business that continues to grow nationally and globally. When purchased from his father in 1961, Don Zacharia had two visions for Zachys: To introduce fine wine from around the world to a client base that ha...
Parkway Circle 16, 10583, Scarsdale, Estados Unidos
Agree with the other one star reviews. Paid in advance, they kept my money for months, called many times, did not return calls, never received wine.
DO NOT ORDER FROM ZACHYs. Horrible customer service. I placed a $4k order on Dec 8 and have called and followed up multiple times. They lied a week ago and said the order had shipped. Well today they said the order is still sitting there and won't make christmas. RIDICULOUS. I believe they lied about the original shipment and they are frauds.
I purchased a case of wine from Zachys and one of the bottles came with the cap damaged. There was no sign it had been damaged during shipping. It must have been sent that way. When I raised this with customer service, they offered no remedy. Zachys sends damaged bottles, and won’t stand by their product. Don’t buy from them.
I ordered a special birthday gift from Zachys - a bottle specifically listed with a branded gift box - but it arrived without it, poorly wrapped instead. Despite multiple emails, their solutions were impractical (like asking the recipient to return the gift!). The experience was frustrating, and the customer service was dismissive and unhelpful. Would not order again.
Zachys Wine and Liquor attempted to charge me for both shipping and NY State tax on an out of state order after sending me a receipt that stated the shipping charge was $0.00. Be wary of placing any online orders with Zachys, they're system is set up to charge the NY State tax rate regardless of the state you leave in.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.