Possible scam. Almost 48 hours of non-working product and radio silence.
I am having a frustrating experience with Zadeyo right now. I purchased their product only to find out they have hidden requirements which include the purchase of Cloud DMA ($50) and AWS ($120) in order to use their product. While AWS and Cloud DMA were presented as options rather than explicit requirements, I discovered after purchasing the product that it's actually required. So I bought the Cloud DMA thinking that it's useful and I might as well. That's when I found out that I couldn’t proceed without an AWS key. Unfortunately, the process for acquiring this key requires contacting support via ticket (their Discord is sterilized and no one can post anything or ask for support; this should've been a red flag).
Despite the company’s claim of providing 24/7 support with a response time of under 2 hours, I have been waiting for nearly 48 hours since submitting my first ticket, and I still haven’t received any reply. This lack of timely communication has not only delayed my progress but also created unnecessary frustration after making a purchase.
Overall, the misleading presentation of requirements combined with slow support response has made this experience extremely disappointing.
I gave them until the end of the weekend before I request a refund.
Update 1 - After 20+ hours, someone responded to my support ticket to provide a link to purchase the AWS ($120). No other information or message on how things work or how to set up was sent, just the link. This allowed the Cloud DMA to work (supposedly) but the actual product does not work so I have no way to verify. Clicking "Launch" on the loader just keeps launching the loader again rather than the game. I've asked support for steps on resolving this and will update.
Update 2 - Support has responded and wow, the other reviews were not lying about the cost. They are not up front about the total costs to set things up. You will need your product (assuming monthly: $35), AWS ($120), Greenward ($150), and then a Static Server each for both AWS ($200 - this used to be $150 from what I can find online) and Greenward ($200 - also used to be $150). The good news is that AWS, Greenward, and their Static Servers are a lifetime subscription. The bad news is it'll cost you $670 (plus whatever fees it costs to buy the gift cards to pay for these costs - for me it was $793.62) just to get set up to use your selected product. In total, this cost me $849.52. The worst part about all this is that after I paid all of this, they went quiet again and I still do not have a working product. They were very responsive just seconds ago when they wanted my money.
23 de julio de 2026
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