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Zeal Opiniones 20

TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Die App und die Wallet sind wirklich sehr gut, aber ich brauche einen vernünftigen Kontoauszug, wo ich sehen kann, wem ich Geld gesendet habe und von wem ich Geld bekommen habe und wo ich auch den V... Ver más

Valorada con 3 estrellas sobre 5

Ho completato la verifica dell' identità che è andata a buon fine. Perché l'app continua a chiedere di rifarla e perché ogni volta devo reimpostare un PIN a 4 cifre?

Valorada con 5 estrellas sobre 5

I’ve been using Zeal.app for a few months and it’s by far the smoothest crypto wallet I’ve tried. The app combines everyday payments with DeFi yields, so I can earn interest and still spend with my Vi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a freelancer who manages multiple clients and travels often, Zeal has become one of my favorite financial tools. I love that my money earns yield automatically, instead of sitting idle, and I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de criptomonedas
  2. Servicio financiero no bancario

Escrito por la empresa

Zeal is a new generation European financial app that combines a secure self-custody wallet with a Visa card, Apple/Google Pay, and EU IBAN transfers. Unlike banks or exchanges, your money always stays under your control — no routine freezes or hidden conditions. You can earn up to 5% (variable, not guaranteed) on your balance while using the same account for everyday payments, online purchases, or transfers. With clear fees, fast onboarding, and a simple design, Zeal makes it easy to deposit, earn, and spend in one place. Key benefits: - Self-custody by default: you control your keys and funds - Earn & Spend in one balance: up to 5% (variable) yield - Full utility: Visa card + Apple/Google Pay + EU IBAN - Everyday ease: fast onboarding, transparent fees, no freezes - Trusted setup: European partners, security audits, clear rules


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

20 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Zeal is our choice for day2day finance…

Zeal has taken over our day2day finance business and the way GnosisPay is implementing is amazing. No issues so far and of course this is a real game changer to personal finance. Users need to be aware that this is a free service and there may be delays with customer support but nobody should complain as the team is really helping even free of charge.
Integration with Aave for Euro and even zCHF is a solid solution. Payments via Visa and Fiat transfer run flawlessly.
With Zeal and cold wallets like tangem we are really in the situation to be the real owner of our fund and Zeal is simply the perfect gateway to TradFi.
Keep the great work running!

18 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Sehr gutes Konto, aber keine richtigen Kontoauszüge

Die App und die Wallet sind wirklich sehr gut, aber ich brauche einen vernünftigen Kontoauszug, wo ich sehen kann, wem ich Geld gesendet habe und von wem ich Geld bekommen habe und wo ich auch den Verwendungszweck abrufen kann. Dass da in der Aktivitätenliste immer nur steht "Gesendet an Bank" oder "Gesendet von Bank", reicht mir leider nicht für eine langfristige Zusammenarbeit.

Außerdem kann ich meine Aktivitäten und mein Guthaben immer nur auf dem Gerät sehen, mit dem ich mich zuerst registriert habe. Ich benutze aber zwei Geräte, und auf dem anderen Gerät werden mir weder die Aktivitäten noch das Guthaben dargestellt.

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

l'assistenza è lenta, ma procede

modifico la recensione, alla fine dopo diversi mesi son riusciti a rimborsare la truffa a cui ero incappato subito segnalata. C'è voluto tempo, però apprezzo il fatto che non abbiano semplicemente chiuso il caso.

28 de septiembre de 2025
Opinión espontánea
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Respuesta de Zeal

Hi, thank you for sharing your feedback and we’re truly sorry to hear about your experience.

We understand how frustrating it can be to deal with a scam transaction and a delayed resolution. While card disputes can involve external parties and take time, you should always be kept informed, and we’re sorry that this wasn’t the case here.

We’re also sorry to hear about the issue you encountered in the app and that you didn’t receive a response from support. This is not the experience we aim to provide.

We’d like to look into this further and help where possible. Please contact our support team again through the official channels or reply to your existing ticket so we can review your case in detail.

Thank you for your feedback. It helps us improve.

Valorada con 1 estrellas sobre 5

extremely poor customer service

I left enquiry to customer twice , and almost two weeks, no reply. Every time it shows answer within 4 days. This is such a terrible team. Avoid this app!

29 de enero de 2026
Opinión espontánea
Logotipo de Zeal

Respuesta de Zeal

Hi, thank you for your feedback and we’re sorry to hear about your experience.

We understand how frustrating it is to wait for a response, especially when an expected timeframe is shown. This is not the level of service we aim to provide, and we apologize for the delay.

We’d like to look into what happened and help resolve your enquiry. Please reach out to our support team again through the official channels or reply to your existing request so we can review it as soon as possible.

Thank you for bringing this to our attention. Your feedback helps us improve.

Valorada con 3 estrellas sobre 5

Really disappointed. Funds stuck and no real support

Update:
Zeal has since confirmed that this was a known bug (“Aave Earn EUR → card flow”) and that it has now been fixed in a recent app version. I was eventually able to recover my funds, but only by manually accessing the Aave protocol myself, days before Zeal support replied.

While I appreciate that the issue was acknowledged and fixed, the support response came far too late and my in-app requests remained unanswered throughout. The product itself is solid, but customer support still needs major improvement. For that reason, I’m updating my rating to 3 stars, with the clear expectation that response times and communication improve significantly.
----------------------------------------------
I’m writing this with a lot of frustration and honestly some sadness, because I genuinely trusted Zeal Wallet. I’ve been using it for about a year and everything worked fine, until it suddenly didn’t.

On January 16th, I made a deposit from AAVE to my Gnosis Card, something I had done many times before without any problems. This time, the funds never arrived. Instead, they were moved into a section of the app called “DeFi – Aave V3 Lending.” From there, I can’t do anything with them.

I can’t withdraw.
I can’t exchange.
I can’t move the funds anywhere.

They’re just… stuck.

What makes this experience really upsetting is the lack of communication. I contacted Zeal support right away. The only response I received was a short message saying that “the developers are working on it.” Since then - crickets. No update, no explanation, no timeframe, despite several reminders.

When you use a wallet that talks about self-custody, you expect to at least have access to your own money, or at the very least clear communication when something goes wrong. Having your funds blocked with no visibility and no support is stressful and unsettling.

I didn’t expect perfection, but I did expect transparency and basic customer care. Unfortunately, this experience has seriously damaged my trust in Zeal. I hope they improve their support and take situations like this more seriously, because no user should feel powerless over their own funds.

16 de enero de 2026
Opinión espontánea
Logotipo de Zeal

Respuesta de Zeal

Hi, thank you for the update and for sharing such detailed feedback.

We appreciate you acknowledging that the issue was identified and fixed, and we’re glad to hear you were ultimately able to recover your funds. The delay in our support response and the lack of communication during that time are not acceptable, and we’re sorry for the frustration this caused.

Your feedback on response times and in-app communication is taken seriously, and improving customer support is a clear priority for us as we continue to scale. We’re glad to hear you see value in the product itself, and we’ll keep working to ensure the support experience matches that quality.

Thank you again for your patience and for updating your review.

Valorada con 1 estrellas sobre 5

very slow customer service!

very slow customer service!
can't believe that in 2026, a customer service online would only promise to return message within 4 days! terrible avoid!

19 de enero de 2026
Opinión espontánea
Logotipo de Zeal

Respuesta de Zeal

Hello Jordan! We are very sorry that you have had such a bad experience with our customer support. If you would like to, please provide us with more information so we can help you out.

Thank you, and we apologize for the inconvenience.

Valorada con 5 estrellas sobre 5

I started using it recently

I started using it recently. So far I enjoy its cashback percentage and how comfortable and intuitive the app is.

6 de enero de 2026
Opinión espontánea
Logotipo de Zeal

Respuesta de Zeal

Thank you for the kind words and feedback! We appreciate it!

Valorada con 5 estrellas sobre 5

A wallet/app that suits all your needs

Great wallet, great card by GnosisPay, very good cashback and earn feature.

One of the best DeFi products out there.

3 de enero de 2026
Opinión espontánea
Logotipo de Zeal

Respuesta de Zeal

Thank you for the kind words and feedback! We appreciate it!

Valorada con 1 estrellas sobre 5

Totalverlust kann drohen siehe kleingedruckte

In der Werbung kommt es nicht rüber aber auf der Webseite schreiben Sie es unterm Kleingedruckten wir sind nicht reguliert das Geld unterliegt Schwankungen der Ertrag unterliegt Schwankungen und man kann mit einem Totalverlustes Geldes rechnen das Schreiben sie selber auf ihrer Webseite in der Werbung wird das heruntergespielt durch die einfache Frage desjenigen da ist doch ein Haken an der Sache ja der Haken ist es ist woanders festgelegt und es kann ein durchaus ein Totalverlust geben Vorsicht bitte ich bin angelockt gewesen durch die Werbung. Zitat Geschäftsbedingungen:ZUR VERDIENUNG: Kapitalrisiko
¹ Die aktuelle jährliche Rendite (6 % p. a.) ist die in Echtzeit berechnete annualisierte Rendite. Sie ist nicht fix und unterliegt Marktschwankungen. Die Vermögenswerte befinden sich auf den dezentralen Finanzplattformen Sky und Aave , wo die Rendite in digitalen Währungen, den digitalen Versionen von USD (sDAI) und EUR (EURe), erwirtschaftet wird. Ihr Kapital ist gefährdet und Ihre Vermögenswerte sind nicht durch staatliche oder private Einlagensicherungssysteme geschützt. Sie tragen alle mit Ihren Einlagen verbundenen Risiken und können Ihr gesamtes Kapital verlieren.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast & innovative,

Fast & innovative,
But design UX/UI could be better

But it’s don’t impact on my passive yield, so it can be 🙌🏻

Thanks for solution!

5 de noviembre de 2025
Opinión espontánea
Logotipo de Zeal

Respuesta de Zeal

Thank you for the feedback!

Valorada con 5 estrellas sobre 5

Easy to use

Got reccomended to use Zeal by a friend. Very satisfied. Rare wallet I can find in my native language

25 de noviembre de 2025
Opinión espontánea
Logotipo de Zeal

Respuesta de Zeal

Thank you for being with us!

Valorada con 5 estrellas sobre 5

Zeal fits perfectly into my freelance lifestyle

As a freelancer who manages multiple clients and travels often, Zeal has become one of my favorite financial tools. I love that my money earns yield automatically, instead of sitting idle, and I can spend worldwide without foreign-exchange fees. The cashback on purchases is a nice bonus, and the self-custody setup gives me a real sense of control over my funds.

The app feels modern and intuitive - quick to set up, easy to navigate, and seamless for everyday use.

The only thing to keep in mind is that the yield rate is variable rather than guaranteed, so I treat it as an extra benefit rather than a fixed return.

Overall, Zeal fits perfectly into my freelance lifestyle - flexible, global, and rewarding.

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Zeal

Thank you for your honest feedback!

Valorada con 5 estrellas sobre 5

So good! Replace your bank

Amazing app!! After a couple of months I've replaced my bank. High cash back, way higher interest then my bank account and no fees on spending in other counties 🤯😘👌

2 de septiembre de 2025
Opinión espontánea
Logotipo de Zeal

Respuesta de Zeal

Thank you for being with us!

Valorada con 5 estrellas sobre 5

Great Wallet

I’ve been using Zeal.app for a few months and it’s by far the smoothest crypto wallet I’ve tried. The app combines everyday payments with DeFi yields, so I can earn interest and still spend with my Visa card and Google Pay. The interface is clean, fast, and intuitive, and I really like the cashback feature. It’s not a bank, but for me it’s a perfect mix of security, convenience, and extra rewards.

2 de septiembre de 2025
Opinión espontánea
Logotipo de Zeal

Respuesta de Zeal

Thank you for your honest feedback!

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