I haven't had the chance to use the product. I have too many just stacking up Don't want any more not any subscriptions or auto shipments. Please cancel all and confirm it has been done. If any c... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I purchased BeeRx. great product. Smells wonderful, non-greasy, absorbs quickly. I've been using it on the sun spots on my face, and more importantly on the eczema on my right forefinger. This ski... Ver más
La empresa ha respondido
Hello, it’s not only myself that enjoys your restoration cream but my daughter also especially likes it as well. She told me that she uses it every day and is delighted at how smooth it makes her face... Ver más
La empresa ha respondido
Never received my order! You say the courier tried to deliver but that there was a problem along the way and maybe my address was incorrect. Not the case as my address is correct. Multiple emails to y... Ver más
La empresa ha respondido
3,6
Medio
35 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good product
Good product. Seems to be working well so far. Time will tell.
29 de octubre de 2025
Opinión espontánea
Respuesta de Zentheca
Thanks! We’re happy you’re enjoying your purchase.
Never received my order
Never received my order! You say the courier tried to deliver but that there was a problem along the way and maybe my address was incorrect. Not the case as my address is correct. Multiple emails to you but nothing is done no product and no refund! Be very wary of ordering from this company as I am not the only customer to receive nothing after they have taken my money.!
12 de octubre de 2025
Opinión espontánea
Respuesta de Zentheca
We’re very sorry to hear that you haven’t received your order — we understand how frustrating this situation must be. Even if a courier reports a delivery issue, you should never be left without support or updates.
Please reach out to us with your order ID so we can immediately investigate what happened and make sure you receive a proper resolution, whether that’s a replacement or a refund. You can contact us anytime at support@zentheca.com
and we’ll make this a priority.
I'm very happy and saucttisfied with…
I'm very happy and saucttisfied with your product, no complaints
19 de noviembre de 2025
Opinión espontánea
Respuesta de Zentheca
Happy to know the product met your expectations.
Silky Product ,Smooth Service
Service Great
Product good
Good quality of product
Insufficient information at package regarding beauty uses
Price have competition at Inter ,not clear information how this product is better that others
13 de noviembre de 2025
Opinión espontánea
Respuesta de Zentheca
Thank you for sharing your feedback — we’re glad to hear you’re happy with the product quality and our service. If you have any specific questions about the product’s uses or benefits, feel free to reach out to us at support@zentheca.com
— we’re here to help.
It dose the job so good thank you
7 de noviembre de 2025
Opinión espontánea
Respuesta de Zentheca
Thank you for your feedback! So glad to hear the product worked well for you!
I have been asking for a full list of…
I have been asking for a full list of ingredients in one of their products for several weeks without success...... Customer Support keeps responding asking for more information about the product I am enquiring about.....I have given them the precise name of the product on several occasions, but still the same response asking for more information....I cannot possibly purchase from a company that isn't willing to disclose ingredients used.....Very poor customer support...
3 de noviembre de 2025
Opinión espontánea
Respuesta de Zentheca
We’re truly sorry for the frustration this has caused — that’s not the experience we want for our customers. It seems there may have been some misunderstanding in our previous communication, and we’d like to make things right. Please reach out to us directly at support@zentheca.com with the product name and your order ID, and we’ll prioritize your request.
You can review our Refund/Return Policy https://zentheca.com/pages/cancellation-and-refund-policy and
Track your order https://zentheca.com/apps/trackyourorder
Their patches are MARVELLOUS & actually…
Their patches are MARVELLOUS & actually WORK!
DELIVERED quite quickly, will definitely order some more.
4 de octubre de 2025
Opinión espontánea
Respuesta de Zentheca
Thanks for your feedback. So happy you liked the product!
I never received my order from you
I never received my order from you, although you said it was delivered at my front door. It took a long time and Something went wrong which was not my fault. I will not be ordering from you again, you have not been helpful to me!
25 de agosto de 2025
Opinión espontánea
Respuesta de Zentheca
We’re very sorry to hear that you haven’t received your order and completely understand how frustrating this must be. This may have happened due to a carrier or delivery issue beyond our control, but we take full responsibility for ensuring you receive proper support.
Please contact us directly at support@zentheca.com
with your order ID, so we can review your case with priority and provide a quick solution. You can also track your order here: https://zentheca.com/apps/17TRACK
and view our refund and return policy here: https://zentheca.com/pages/cancellation-and-refund-policy
.
We truly appreciate your patience and the opportunity to make this right.
I ordered and paid for Zentheca Thera…
I ordered and paid for Zentheca Thera Bee, what I received was a completely different product. E mails have gone unanswered.
6 de septiembre de 2025
Opinión espontánea
Respuesta de Zentheca
We’re truly sorry for the confusion and frustration you’ve experienced. What you received is indeed the same product you ordered, but due to an inventory mix-up, an older packaging version was sent out by mistake. We completely understand how this could feel misleading, and we deeply regret that our delayed responses added to your concern.
Please reach out to us directly at support@zentheca.com with your order ID so we can prioritize your case, confirm all details, and make this right as quickly as possible. Your satisfaction is very important to us, and we’ll ensure this is resolved promptly.
Thank you for your patience and understanding.
Reversal of original review in favour of Zentheca
This company appears to be a scam. Within 3 hours of my order, I requested a cancellation and refund. Responding email suggested that it would be done within 48 hours. That was 5 days ago. No response whatsoever to my several emails requesting info on my refund. They will not communicate now. This is the 1st & last time I would consider this company, I will be reporting them to the fraud squad.
Received a response Sept. 15 - apologetic, etc. promising the issue would be resolved within 24 hours. It is now Sept 23, and still nothing, so my original review remains the same. September 26, finally received my refund, so I reverse my original review as the communications from the company has assured me that they are legit.
7 de septiembre de 2025
Opinión espontánea
Respuesta de Zentheca
Thank you so much for updating your review and for giving us the opportunity to make things right. We truly appreciate your patience and understanding while we worked to resolve your concern.
Your trust means a lot to us, and we’re glad everything has now been settled. Please don’t hesitate to reach out to us anytime at support@zentheca.com
if you need further assistance — we’re always here to help.
I received my parcel(32 business days)
After 32 business days, I received my order.
The cream it's very good for my leg.
For cream 5 stars, but for delivery only 1 star. And for Zentheca 5 stars, too!
Thank you Zentheca!
25 de agosto de 2025
Opinión espontánea
Respuesta de Zentheca
I’m truly sorry to hear about your experience and I completely understand your concern. Delays like this are never acceptable, and I want to reassure you that we take your order very seriously. Sometimes parcels can be held up due to courier or customs issues, but that should never leave you without answers.
Please reach out to us directly at support@zentheca.com with your order ID so we can immediately prioritize your case. You can also check the latest status on our tracking page: https://zentheca.com/apps/17TRACK. If your parcel has been lost or delayed beyond reason, we will of course make it right in line with our Refund & Satisfaction Policy: https://zentheca.com/pages/cancellation-and-refund-policy
Your trust means everything to us, and we’ll do everything we can to resolve this quickly for you.
I did not receive the item I ordered
I did nor receive the item I ordered i received something completely different. This is undoubtedly I scam site. Reported.
1 de septiembre de 2025
Opinión espontánea
Respuesta de Zentheca
I’m truly sorry to hear you received the wrong item — I completely understand how frustrating and disappointing that must feel. This mix-up sometimes happens due to warehouse handling errors, but please rest assured it is never intentional.
If you could kindly reach out to us directly at support@zentheca.com with your order ID, we’ll prioritize your case and resolve this immediately — whether through a replacement of the correct item or a full refund, whichever you prefer. You can also check your order status here: https://zentheca.com/apps/17TRACK Our full return and refund policy is available here: https://zentheca.com/pages/cancellation-and-refund-policy
Your satisfaction matters to us, and we’ll make this right as quickly as possible.
Delivery product was empty
Delivery product was empty, Reported the issue immediately, was emailed and advised a replacement would be sent within 2 days. 15 days later, no replacement and Zentheca support have not replied to any of my emails. Since no product arrived, i requested full refund iaw their policy. Further investigation this is a scam website.
10 de julio de 2025
Opinión espontánea
Respuesta de Zentheca
We deeply apologize for the inconvenience caused and the delay in resolving your issue. This situation occurred due to an internal miscommunication, which we are addressing to ensure such problems don't happen again.
To resolve this quickly, please email us directly at support@zentheca.com with your order ID so we can prioritize your case immediately. We will either process a full refund or expedite your replacement based on your preference.
We value your trust and are committed to making this right. Thank you for your patience and understanding.
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