so far all good. some variant of the tamobyke v29 and ouxi v8 temu specials i just hope the battery is of reputable quality. hardest thing is getting tyres to seat properly during assembly. temu speci... Ver más
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Consulta las opiniones de los clientes
Mankeel mx-14 escooter complete garbage can get same one for $650 on temu except unrestricted and has bluetooth and all p settings available to use. The one I got off this site for $850 is chinese rip... Ver más
Arrived day 9. In good condition, box says "Made in China". No evidence of the name Zephyr on the frame. Instruction booklet needs attention, some of it is poorly translated particularly the safety se... Ver más
Great bike! We live in Rural QLD and received relatively quickly. Husband didn't seem to have any trouble putting together. Maybe a QR code to videos would be handy in instruction manual however, when... Ver más
4,0
Muy bueno
173 opiniones
Ha contestado el 54% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Bike arrived OK, but warranty support non existent
Bike arrived OK. One issue is that I have sent 5 emails (no contact phone number) regarding a faulty lock on the battery, which is a security concern as it can be easily removed when parked. Still waiting for a reply to solve issue. Suggest if not in Sydney, no support available and all talk and stalling to date.
15 de octubre de 2025
Opinión espontánea
Respuesta de Zephyrebikes
Hi there,
Thanks for your feedback and we’re sorry you felt unsupported — that’s certainly not our intention.
To clarify, once the battery lock issue was raised, a replacement battery lock was organised and sent out under warranty. We didn’t receive any further communication after delivery, so we weren’t aware the issue was still ongoing.
We operate as an online retailer and provide warranty support Australia-wide, not just in Sydney. If there’s anything still not resolved or if you need further assistance, we’d really appreciate you reaching out to us directly so we can help straight away.
We’re always happy to assist and would have liked the opportunity to resolve this fully for you.
Fast three days delivery and easy to…
Fast three days delivery and easy to self assembly to charger and battery life excellent and rides great even with passenger on back great value for money and reliable on all riding surfaces
8 de octubre de 2025
Very prompt response
Very prompt response. Excellent delivery. But terrible assembly instructions and virtually no operating guide.
4 de octubre de 2025
Happy Customer
Thank you for the delivery, just assembled the bike today took my time to make sure all parts fitted OK. It was easy to assemble as a whole. All parts are engineered very well and of good quality I must say. Very happy with the purchase, compared to other bikes I have seen.
1 de octubre de 2025
Amazing product & process
The order process was great, prompt delivery, heavy duty, sturdy bike. My son is thrilled to bits with it.
1 de octubre de 2025
was missing a bolt and doesn’t tell us…
was missing a bolt and doesn’t tell us how to max out the speed in the instructions and the instruction didn’t tell us how to attach the throttle
1 de octubre de 2025
Bike is good
Bike is good, only issue is that the pedal area was bent on delivery which caused the chain to keep falling off.
21 de septiembre de 2025
The paper work dose not really tell us…
The paper work dose not really tell us much and dose not tell us we're the bg key goes so I fixed it out my self
22 de septiembre de 2025
Zephyr S20 cruise
I brought the S20 cruise. And have done a few long rides since,and it has been absolutely fantastic!! Can not fault it. Love this bike! It's a solid bike and a smooth ride . Those hills are a breeze with throttle assistance 👌
30 de septiembre de 2025
Opinión espontánea
HBKnows
These bikes are tough solid well made and a fantastic ride No trouble to put together and look great
28 de septiembre de 2025
Opinión espontánea
Best customer service out there
Best customer service out there, messaged on a weekend, replied instantly
28 de septiembre de 2025
Opinión espontánea
Quick delivery
Quick delivery, Bike was easy to assemble , very Happy with quality
8 de septiembre de 2025
Electrics are farms
Have had nothing but problems with the bike since arrival and there has been no solutions from Zephyre.
15 de septiembre de 2025
Respuesta de Zephyrebikes
Hi there,
Thanks for your feedback — we’re sorry to hear you felt this way.
Our records show that the issues raised were addressed and resolved under warranty, and replacement parts were sent out. We didn’t receive any further response after this, so we weren’t aware that there were still ongoing problems.
If there’s anything that hasn’t been resolved or if you’re still experiencing issues, we’d really appreciate you reaching out to us directly so we can assist straight away. Our goal is always to ensure every customer ends up with a bike they’re happy with.
Great bike great service
8 de septiembre de 2025
CRUISE X29
Prompt delivery and good support on the chat system. The x29 is a ripper, I am loving it.
1 de septiembre de 2025
It was easy to set up but my bike chain…
It was easy to set up but my bike chain keeps breaking off. It is so annoying and it doesn't run smoothly.
1 de septiembre de 2025
Respuesta de Zephyrebikes
We’ve actually sent multiple emails regarding this issue but haven’t heard back 👍
Please contact us ASAP so we can get this sorted for you — we’re ready to help and will fix this quickly once we hear from you.
Pretty nice
Overall pretty great, responsive customer service, def a heavy bike thats a bit hard to handle at first though.
21 de agosto de 2025
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