Zephyr Sail Shades Opiniones 

134
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've had two triangular sails since July last year. They are well manufactured, sturdy and smart, and have endured all weathers. Zephyr's customer service is great too. If you are considering buyin... Ver más

Valorada con 5 estrellas sobre 5

Hi, ordered 5x4m rectangle and delivery arrived promptly. However, 5.4m square was delivered instead. Delivered correct item 2 days later and let me keep the first shade sail. Very good customer ser... Ver más

Valorada con 5 estrellas sobre 5

The sail and associated accessories are of a very good quality. We bought this to cover a courtyard area and it kept it dry during pretty heavy rain, so we are very impressed. We received the item v... Ver más

Valorada con 1 estrellas sobre 5

Not a reflection on the actual product but as I keep getting asked to review this …. Do not recommend as my order has not arrived, despite ordering 2 weeks ago. I’ve heard nothing from Zephyr or DHL (... Ver más

Información sobre la empresa

  1. Jardín

Escrito por la empresa

Zephyr Sail Shades are perfect for providing you with the optimal protection from the sun's harmful UV rays, as well as the rain, allowing you to enjoy the outdoors and relax outside in comfort in any weather conditions. Create an architectural statement with one of Zephyr’s Sail Shade solutions. Stylish, durable and great quality, our Sail Shades instantly extend your living space: we've got a range of quality materials to suit your budget, and a wide variety of shapes, colours and sizes for you to easily create the desired look.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(134)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Two sails going strong in all weathers

I've had two triangular sails since July last year. They are well manufactured, sturdy and smart, and have endured all weathers. Zephyr's customer service is great too. If you are considering buying shade sails I can recommend this company.

13 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered item from them and still not…

Ordered item from them and still not delivered. I called Zephyr to see what was happening. Firstly it took absolutely ages for them to answer, then they promised to look into it and get back to me before the days end. Guess what, 2 days later still no reply.

3 de mayo de 2026
Valorada con 1 estrellas sobre 5

Very frustrated, ordered twice, lost twice

Ordered twice, paid for it twice, refunded twice. Between Zephyr Sails and DHL they managed to lose my shipment within minutes of DHL supposedly receiving the package. Twice. To add insult to injury the stock at Zephyr Sails is now Nil, as it is somewhere at DHL??? And No more stock leaves me very frustrated.

21 de abril de 2026
Valorada con 5 estrellas sobre 5

Great quality

Great quality, fast turnaround, but there seems to be a shortage of stock, and choices of sizes, shapes ? I’m hoping this is short term, as I regularly change my garden around.

20 de abril de 2026
Valorada con 1 estrellas sobre 5

U took my order then a day later…

U took my order then a day later cancelled it

13 de octubre de 2025
Logotipo de Zephyr Sail Shades

Respuesta de Zephyr Sail Shades

We’re really sorry we had to cancel your order. Unfortunately, the sail shade you chose was part of a faulty batch that didn’t pass our quality checks. We never want to send out anything that isn’t up to our usual standards, so we made the difficult decision to cancel and refund your order straight away.

We completely understand how disappointing this must have been and truly apologise for the inconvenience.

Thank you for your understanding.

- Zephyr Sailshades

Valorada con 1 estrellas sobre 5

They refunded me as didn't have it in…

They refunded me as didn't have it in stock!!!!!

13 de octubre de 2025
Logotipo de Zephyr Sail Shades

Respuesta de Zephyr Sail Shades

We’re really sorry we had to cancel your order. Unfortunately, the sail shade you chose was part of a faulty batch that didn’t pass our quality checks. We never want to send out anything that isn’t up to our usual standards, so we made the difficult decision to cancel and refund your order straight away.

We completely understand how disappointing this must have been and truly apologise for the inconvenience.

Thank you for your understanding.

- Zephyr Sailshades

Valorada con 1 estrellas sobre 5

Not happy with how they dealt with this

They took my order and money.. the day it was due.. they emailed saying they will refund as out of stock.. not professional at all

13 de octubre de 2025
Logotipo de Zephyr Sail Shades

Respuesta de Zephyr Sail Shades

We’re really sorry we had to cancel your order. Unfortunately, the sail shade you chose was part of a faulty batch that didn’t pass our quality checks. We never want to send out anything that isn’t up to our usual standards, so we made the difficult decision to cancel and refund your order straight away.

We completely understand how disappointing this must have been and truly apologise for the inconvenience.

Thank you for your understanding.

- Zephyr Sailshades

Valorada con 2 estrellas sobre 5

Caution required

1st order - wrong item delivered.
Quick email response, “packing error” new item being dispatched (all good)
Considerable time later, email received, order cancelled by you, refund given.
After eventually finding a phone number a very lovely lady explained the item was out of stock now and the warehouse had cancelled the order.
Overall, friendly staff and fast response, but no product, missed the offer price and left confused and disappointed.

1 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Great sail

The sail and associated accessories are of a very good quality. We bought this to cover a courtyard area and it kept it dry during pretty heavy rain, so we are very impressed.
We received the item very quickly, which was impressive, although there were a couple of items missing from the order, this was was quickly rectified by an email to the team at Zephyr and the additional items were sent out.

27 de agosto de 2025

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