Essentially faultless from start to finish. The process can be quite daunting, with some many companies and contractors out there (they all have very high standards and top notch qualifications). Zero... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Essentially faultless from start to finish. The process can be quite daunting, with some many companies and contractors out there (they all have very high standards and top notch qualifications). Zero... Ver más
La empresa ha respondido
The communication from the start was easy. Initial contact was with Sharon and subsequently Jaclyn the project co-ordinator. My only criticism here is that the system Sharon was using to calculat... Ver más
La empresa ha respondido
Can recommend zero carbon from start to finish. Great customer care everything explained, kept in touch with information on when workers would arrive. Thanks Gerry. The two roofers never stoped til... Ver más
La empresa ha respondido
Clear information was provided to us prior to agreeing purchase. Installation was arranged quickly and the engineers were helpful and left everything very tidy. We had a few IT glitches but these... Ver más
La empresa ha respondido
Zero Carbon offer services for companies, groups and individuals We offer the very best services in our field. We never settle for second best and always have your satisfaction as our top priority. It’s who we are and we are proud of it. Who We Are We love what we do and it shows. We have the best design and installation talent in Scotland at our fingertips, and we know this industry like the back of our hands. There’s no challenge too big or too small and we dedicate our utmost energy to every project we take on. Projects Every customer is unique. That’s why we offer bespoke solutions and customise every one of our projects to fit your needs exactly. Whether it’s a small upgrade or a comprehensive effort, we’ll sit down with you, listen to your requests and advise you on the best outcome to furnish your needs.
Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The communication from the start was easy. Initial contact was with Sharon and subsequently Jaclyn the project co-ordinator. My only criticism here is that the system Sharon was using to calculate projections did not show the newly built garage that the system was to be installed on even though it is already shown on google maps. Sharon could only use a west facing house roof but as the installation is on a south facing roof we expect to outperform the calculations provided. I had done most of my research before contact with Zero-Carbon, so didn't have too many questions. The cost of the system seemed very competitive.
The site survey was carried out by Gerard and his enthusiasm was clear to see. The installation was straightforward as it was installed on and in a new build garage which had ducting and cabling already installed with solar in mind. The panels only took about 2 hours to fit. The electrical work took about the same time. All work was clean and tidy.
The system is generating and feeding the grid at the moment as we have not yet moved in. I have every confidence in the system and will consider extending it as we have room for more panels and batteries.
If you have long term savings that are not giving a great return (and taxed) consider buying a solar system with battery storage. You will probably get a better return on your capital.
I can recommend Zero-Carbon.

Respuesta de Zero Carbon
Essentially faultless from start to finish. The process can be quite daunting, with some many companies and contractors out there (they all have very high standards and top notch qualifications). Zero Carbon stood out just a little bit more, in terms of competence and transparency in the planning phase; plus, they feature a best price guarantee which meant that we were able to get the best deal with the best equipment. A few minor hiccups and setbacks but the installation was still done very fast. Everything is working perfectly so far.

Respuesta de Zero Carbon

Respuesta de Zero Carbon
Very good service from Gerry and his crew . System has been working for over a month and already I have seen a difference in my electric bill . Hardly use any imported electricity through the day and I am exporting to the grid . Installation was carried out professionally .

Respuesta de Zero Carbon
Pre. signing support from Gerry regarding various questions was excellent. Signed up for installation 5th December and installation started 16th and finished on 20th. I went on holiday 22nd and when I returned on 29th the scaffolding had already been removed. At every stage each of the work groups (Scaffolding, Roofer and Electricians) kept me informed regarding when they would arrive and always arrived when they said.
A few minor bits still to finish (due to Duracell support not responding quick enough) but everything has been a breeze.
The whole team at Zero-Carbon were 5 star, from Gerry the director who came and talked me through the quote, Jaclyn who kept me up to date with progress and the Scaffolding, Roofing and Electricians who attended.

Respuesta de Zero Carbon
Can recommend zero carbon from start to finish.
Great customer care everything explained, kept in touch with information on when workers would arrive. Thanks Gerry.
The two roofers never stoped till job was completed well done.
Ian and Abbie well what can I say they had a problem and had to leave did not expect them to return, arrived back at 5pm and worked till job was completed great work and customer care. If anybody thinking oh getting solar panels fitted I would recommend zero carbon. No hassle from start to finish

Respuesta de Zero Carbon
Clear information was provided to us prior to agreeing purchase.
Installation was arranged quickly and the engineers were helpful and left everything very tidy.
We had a few IT glitches but these were very followed up and resolved quickly by the company.

Respuesta de Zero Carbon
The owner and staff were all so helpful and polite could not fault them in anyway just a brilliant service

Respuesta de Zero Carbon
Quick, trouble free installation. A problem spotted a couple of days later was dealt with promptly and, despite requiring extensive tracing, was fixed the same day. Everything still fine just over 2 months since installation.

Respuesta de Zero Carbon
I chose Zero Carbon due to customer feedback and the awards it received. I did my homework prior to making contact so pretty much had a base knowledge of what I was looking for. Email sent on Sunday late afternoon, call received on the Monday morning. A date/time to suit myself was booked. Gerry arrived and I found him to be honest and gave great advice. Needless to say I went ahead and booked. (10× Solar Panels, Duracell Inverter and Battery along with a Duracell EV Charger). Was contacted a short time later by the project manager who facilitated everything. The timeline for the solar panels being fitted until it was up and fully operational was only a couple of days. Extremely impressed with the workmanship of both Iain and Abbie who fitted all the electrical components and routed all the cabling. The project manager was efficient and obliging with any queries I had and was extremely attentive. The only disappointment was, that I didn't get to say a huge thanks to the guys who installed the solar panels as they left a great finish. The hardware is outstanding too. So pleased I went for Duracell. From start to finish I've only positive things to say about this company, from its owner Gerry, and all interactions with its employees, to the very competitive pricing.

Respuesta de Zero Carbon
Great service and quick installation. Placed the order and the equipment was installed within days. It was commissioned and tested and a follow up visit was carried out 2 weeks later by an independent contractor. So far the equipment has surpassed my expectations. I had solar panels, inverter and batteries installed, as well as a device fitted to my boiler / radiator system which is advertised as saving up to 40% on gas consumption. So far, overall, I’m extremely happy with the results. Would highly recommend Zero carbon to carry out the works. It was a neat installation and well coordinated.

Respuesta de Zero Carbon
I had spent some time looking at various solar providers, trying to filter out the wheat from the chaff. I had done some research already into what the options were for my house. I was contacted by Zero Carbon, following an online enquiry, which led to a visit and assessment of my property. I was given proposals and costs for solar panels and batteries and also an additional device which will reduce my gas consumption by 30%, at a small additional cost. I agreed with the package and arranged installation within a few days. The installation was completed in 1 day which included the installation of 16 solar panels, inverter, 15kw batteries and the units for the Gas combi Boiler. It was all tested and set up and connected to the cloud by the end of the day. The after sales service is excellent and they answer any enquiries quickly and efficiently. It has been a very smooth process with immediate gains. Would highly recommend this local company.

Respuesta de Zero Carbon
The service from start to completion was as it should be. Effortless communications even when I asked somewhat more technical questions. When I surpassed the knowledge of the sales team I was effortlessly and without hesitation passed to the boss who answered all my questions in detail. Then the installation was completed by the fitter all without fuss and where I wanted it. Obviously I can’t attest as to its longevity yet but so far so very good.

Respuesta de Zero Carbon
From the initial consultation with Gardner to the survey to installation was absolutely first class. Very happy with the whole process from start to finish and obviously with the savings. The team, namely Kevin, Gary, Ian, Brodie, Abi, Connor and Kevin deserve huge praise for their professionalism and leaving my home so clean and tidy after completing the installation. Big thanks also to the office staff for coordinating it all. Cannot recommend this company highly enough.

Respuesta de Zero Carbon
Excellent interface from beginning to end.I met with them looking to be convinced solar panels would work on my property as I had previously been told they weren’t viable. My older property gave the installation team a few challenges on the day but nothing could put them off. I watch the app. constantly to see what I am saving. Great product.

Respuesta de Zero Carbon
I chose this company as it was based in Scotland and their installers were fairly local. From the start, the staff were informative, polite and helpful. Fitting the solar panels was quick and efficient. The system was cometitively priced and there was cashback for being recommended by a neighbour. Very happy with my new solar panels.

Respuesta de Zero Carbon
Quality service personnel service all data exploitation how the system works and the fitting staff excellent very good service and very helpful explained how everything works tested everything worked perfectly before the left the girl in the office excellent customer service very helpful in all very satisfied M hakeem

Respuesta de Zero Carbon
We went for a bespoke ground mounted system and from concept to completion the whole team were knowledgeable, committed and very supportive.
Installation was quick, clean and time was taken to explain all aspects of the work. The after sales service has been exceptional our electricity consumption from the grid fallen dramatically.

Respuesta de Zero Carbon
Excellent quote installation and follow up

Respuesta de Zero Carbon
This company was efficient and competitive. They were easy to make contact with and kept us informed at every step in the process which was carried out in under two weeks from placing the order. A detailed proposal was submitted prior to making any commitment with a description of System Performance Estimate, Environmental Benefits and how the system would work. A finical impact and detail of the equipment to be installed was very helpful in making a decision.

Respuesta de Zero Carbon
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.