Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The personal account and vurtual card are a fabulous idea as is the planet saver but ..... the wait of at least a working day to withdraw money from your savings is a massuve flaw and needs fixing in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with how quick and easy the sign up process was. I’ve never thought much about how everyday banking could help the planet, but Zero has made that possible. It feels good knowin... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I don't know why this bank has now closed down was so hard to move money out of it before closing

Información sobre la empresa

  1. Institución financiera

Escrito por la empresa

Zero is the free sustainable money app, personal account and debit card for the climate conscious.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 42% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Really good app

Really good app, love the feature where I can use it like an actual card and get the card details from the app, because let’s face it who takes their wallet everywhere with them these days?! So having it just there on my phone is fantastic.

19 de junio de 2025
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Respuesta de Zero

Thanks Alex,

Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.

Valorada con 5 estrellas sobre 5

Zero has truly impressed me

Zero has truly impressed me! Their platform is incredibly easy to use, making my financial tasks simple and straightforward. Customer support is phenomenal – always professional, efficient, and genuinely helpful.

Their account is competitive, transparent, and free of hidden fees, building immense trust. What I particularly appreciate is their strong commitment to sustainability; they are genuinely green, low carbon, and care for the environment.

Zero stands out as a clear, efficient, customer-centric, and environmentally responsible financial partner. I highly recommend them for anyone seeking a modern, user-friendly, and sustainable banking experience. They've definitely earned these five stars!

17 de junio de 2025
Opinión espontánea
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Respuesta de Zero

Hi Chris,

Thanks for sharing that positive feedback, it's really appreciated by the team at Zero, especially on our focus and vision to make money a force for the good of the planet.

Valorada con 5 estrellas sobre 5

The only banking app that cares about the environment

The only banking app that cares about the environment.

There aren't as many features yet as some other banking apps because it's still new, but I'm excited to see where it goes.

17 de junio de 2025
Opinión espontánea
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Respuesta de Zero

Hi Peter,

It’s great to hear that our sustainability focus resonates with you and the team are working hard to bring you more features very soon! If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.

Valorada con 5 estrellas sobre 5

Just Perfection

Does precisely what it is meant to do. Just perfection.

10 de junio de 2025
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Respuesta de Zero

Thanks Chris,

Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.

Valorada con 5 estrellas sobre 5

Ethical banking!

Good to know my money isn’t being used to support unethical and unsustainable corporations

13 de junio de 2025
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Respuesta de Zero

Hi Josie,

We're very passionate about what we're building here at Zero, so it’s great to hear that you feel the same. If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.

Valorada con 1 estrellas sobre 5

Dont ever use them they are horrible…

Dont ever use them they are horrible every time i transfer some money there like £20 £30 it taking me at least 1 week of sending an emails until they reply then they gone be putting you of by saying money not received them so you have to put pressure on them and then they give it you transfers from another account takes 2 weeks .....DONT USE THEM THEY ARE ROBBING PEOPLE AND THEY KNOW IT

3 de junio de 2025
Opinión espontánea
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Respuesta de Zero

Hi Pet,

We’re sorry you don’t feel you’ve had a great experience with Zero. We believe we’ve spoken on this issue, but if you’d like to discuss, please feel free to reach out to us via https://zero.co.uk/contact-us

Valorada con 5 estrellas sobre 5

I've been a customer since the waitlist…

I've been a customer since the waitlist and I couldn't ask for anything better!

4 de junio de 2025
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Respuesta de Zero

Thanks Melanius,

We really appreciate your support since the beginning of Zero.

If you do think of anything, please just let us know via https://zero.co.uk/contact-us.

Valorada con 5 estrellas sobre 5

Used my Zero card recently for first…

Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had in the past where you need to keep changing currencies such as the Post Office Card. Add the fact that your money is safe and secure, in case of loss or theft and it’s a keeper 👌

15 de mayo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

After I joined the waitlist and became…

Update: After waiting for a week, it prompted that it could not verify my identity. I emailed the customer service team but have not received a response. I am unable to use your service through registration.

After I joined the waitlist and became eligible for registration, I was blocked because after registering, I received the message "Review In Progress. Your application has been passed to our team for review. This may take up to 2 working days. We'll email you when your application has been updated." This status has lasted a whole week.

29 de diciembre de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

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