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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as Smile.io and Yotpo rewards for different projects and always ended up switching to Zinrelo. Zinrelo has... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We really love working with the people at Zinrelo. Anytime we have an issue or something we are trying to accomplish, they are always willing to help us set it up, or do some extra work on the back-en... Ver más

Valorada con 5 estrellas sobre 5

First of all, Zinrelo's customer service is top-notch. They are always there to help you out, and you have a dedicated specialist. Secondly, the platform is simple but effective. It gets the job done... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is one of the most user friendly and flexible apps we could find! It comes ready to go active right out the box, but it also provides a very customizable platform. The staff is super friendly... Ver más

Información sobre la empresa

  1. Consultoría de negocios e informática
  2. Servicio de desarrollo empresarial
  3. Proveedor de soluciones para eCommerce
  4. Servicio de marketing por Internet

Escrito por la empresa

TrueLoyal is the AI-powered loyalty platform that enables consumer brands across complex online and offline sales channels to keep customers for life. TrueLoyal supports highly flexible integrations and multiple program types: B2C, B2B and B2B2C to create customized rewards and incentives for various customer types. We work with thousands of brands globally to deliver hyper-personalized, omni-channel experiences that increase repeat purchases, customer lifetime value, and keep customers engaged between purchases as brand advocates. Born out of Zinrelo and TINT, our deep industry expertise, global partner network, technology innovation and AI driven intelligence ensure that your loyalty program is strategic, unique and results-driven. At TrueLoyal, our mission is to eliminate the complexity of loyalty and empower brands with a single platform that combines technology, data, and strategy. From receipt scanning and AI-powered segmentation to gamified experiences and community-driven engagement, we give businesses the tools to build lasting customer relationships. With dedicated support and a commitment to shared success, TrueLoyal helps brands unlock growth, foster loyalty, and transform one-time buyers into lifelong advocates.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

59 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Increase retention rate and repeat purchases

Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as Smile.io and Yotpo rewards for different projects and always ended up switching to Zinrelo. Zinrelo has the best customer service and technical support, always available and extremely helpful. They're helping us (without counting their hours) for a migration to Magento we're currently working on for our B2B website, and on many other B2C projects such as the refer a friend program. Working with them feels like working with our own team really. Our success is also theirs, and you can tell. I highly recommend them.

6 de marzo de 2023
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks for the great review Raphael! We take pride in providing the best White Glove service to our customers.

Valorada con 5 estrellas sobre 5

The Best All-In-One Loyalty Platform

First of all, Zinrelo's customer service is top-notch. They are always there to help you out, and you have a dedicated specialist. Secondly, the platform is simple but effective. It gets the job done without excessive frills and confusing add-ons. Most importantly, it is easy for our customers to use and navigate on our website, and has increased our revenue.

30 de junio de 2022
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks for the great review Abigail! We take pride in providing the best solution and service to our customers. We look forward to make your loyalty program a great success.

Valorada con 5 estrellas sobre 5

The Team at Zinrelo have been AMAZING…

The Team at Zinrelo have been AMAZING to work with. The onboarding process was carefully explained and we were given tremendous support. The software is intuitive and makes implementing a loyalty and reward program a snap. I would highly recommend!

29 de junio de 2022
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks for the great review John. It is heartening to know our platform has made life easier for you.

Valorada con 5 estrellas sobre 5

Zinrelo does not only offer flexibility…

Zinrelo does not only offer flexibility in terms of offers but also ease of use. Theirs is easy to implement.

17 de junio de 2022
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks for the great review Toni. At Zinrelo, we love to keep improving our product and deliver the best service possible.

Valorada con 5 estrellas sobre 5

Zinrelo is awesome!

We partnered with Zinrelo to build out our customer loyalty program for our ecommerce platform, and so far it has been nothing but a great experience. The platform itself is quite intuitive and approachable, and their support team was super helpful and responsive throughout the entire process. We've only seen the tip of the iceberg for what Zinrelo can do so far, and I have full confidence that it will boost our customer relationships and sales in a myriad ways.

17 de mayo de 2022
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks for the great review Chris! We look forward to make your loyalty program a great success.

Valorada con 5 estrellas sobre 5

Zinrelo Review

We set up and reviewed our Zinrelo software in one day. It was a very simple and easy program to utilize. I really liked the ease and functionality the program is when we integrated it with our MIVA software. Plus the way to see what our customers really like is awesome.

4 de abril de 2022
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks for the great review Teresa

Valorada con 5 estrellas sobre 5

Zinrelo is prompt and very helpful

Zinrelo has great customer service. They are very responsive. There API documentation is also well organized.

30 de marzo de 2022
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks a lot for the great review Farhin.

Valorada con 5 estrellas sobre 5

Excellent Customer Support

The initial setup of Zinrelo is very user-friendly and customizable. I appreciate the abundance of resources through the Zinrelo help center for configuring each element of the program. While setup took our team a bit longer than expected, Zinrelo support was available every step of the way, and our project manager Shawn is always ready to jump on a call to problem solve. We have only been live for a few weeks and have already seen a positive impact on sales.

We are looking forward to monitoring changes in AOV, frequency, and retention and plan to implement Zinrelo on our other websites. I would absolutely recommend this product.

22 de marzo de 2022
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thank you for taking the time to review us Emma. It is great to see the positive impact our platform has created. We look forward to work with you on the other projects you have in mind.

Valorada con 5 estrellas sobre 5

Great for customer engagement

Great for customer engagement. Set-up process can be long, but easy to manage/little time needed once up and running.

22 de febrero de 2022
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks for the review Monica. We will check how we can reduce time required for the set up process.

Valorada con 5 estrellas sobre 5

Zinrelo has been a great loyalty…

Zinrelo has been a great loyalty partner and their support team is always responsive and open to working with us to customize their product to suit our company's unique e-commerce compliance requirements. Definitely would recommend their platform for anyone looking for a ready-to-go loyalty program solution.

7 de diciembre de 2021
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks for your review Sam. It is always a pleasure to work with you.

Valorada con 5 estrellas sobre 5

Zinrelo has an excellent product

Zinrelo has an excellent product. It is very easy to use and has been very user friendly for our whole team!

2 de diciembre de 2021
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks a lot for your review Shelbi. It is a pleasure working with you and the whole Coolhorse team

Valorada con 5 estrellas sobre 5

Easy to Use Product

Zinrelo is such an easy platform to use. I love how operator friendly it is for my entire organization. Don't have anything negative to say.

16 de noviembre de 2021
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks a lot Taylor. Such reviews encourage us to keep delivering our best.

Valorada con 5 estrellas sobre 5

Great Support

Great Support.

I've contacted Zinrelo support with several technical questions and always receive timely, informative responses. Thank you!

11 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

User Friendly

User Friendly, Easy to setup

28 de septiembre de 2021
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thank you for your review Troy!

Valorada con 5 estrellas sobre 5

Zinrelo - Great choice for a loyalty partner

Zinrelo has been a great partner for us. Their out-of-the-box experience has figured out all the important parts of a loyalty program for you to plug into but is also built in a way flexible enough to make it your own. We wanted a very specific user experience or our loyalty program and they worked with us to make the needed customizations quickly and easily.

23 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Zinrelo has been a great addition

Zinrelo has been a great addition. We work in an industry that is heavily reliant on repeat purchases. No doubt that offering a loyalty rewards program has helped retain existing customers, attract new ones, and keep them purchasing frequently.

9 de septiembre de 2021
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thank you so much for your kind words. We really appreciate you taking the time to share your experience and review us.

Valorada con 5 estrellas sobre 5

Best Loyalty Rewards Program

Honestly, the amount of customizability and integration on all store platforms is amazing. We have not been able to find any other programs like it. The whole process of setting it up has been a breeze as well. You have someone helping every step of the way. We have had Justin and he has been awesome. We get all our questions answered and if there is something he does not know he figures it out. Will definitely recommend and use this platform for as long as we are around.

23 de junio de 2021
Opinión espontánea
Logotipo de TrueLoyal - Loyalty Rewards Platform

Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks a lot Sean! We really appreciate you taking the time to share your experience and review us.

Valorada con 5 estrellas sobre 5

Easy to use and implement

Zinrelo’s features are exactly what we were looking for while shortlisting loyalty programs. Their platform is quite easy to manage. We were very impressed with the flexibility and how they got our program up and running in double quick time!

2 de junio de 2021
Opinión espontánea
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Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks a lot! We really appreciate you taking the time to share your experience and review us.

Valorada con 5 estrellas sobre 5

Very robust software with great…

Very robust software with great features. Customers enjoy collecting and using the points, and we feel it increases sales volume.

18 de mayo de 2021
Opinión espontánea
Logotipo de TrueLoyal - Loyalty Rewards Platform

Respuesta de TrueLoyal - Loyalty Rewards Platform

Thanks a lot Stephen! We really appreciate you taking the time to share your experience and review us.

Valorada con 5 estrellas sobre 5

Great loyalty product

Zinrelo is a fantastic platform overall. They provide an amazing service and you start to see the value very soon into the launch.

3 de febrero de 2021
Opinión espontánea

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