Zoe Financial Opiniones 

90
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Zoe connected me with a financial advisor that I wouldn’t have found on my own. Not every one of the matches was a good fit but one was perfect.

Valorada con 5 estrellas sobre 5

Zoe connected me to two excellent advisors, both of whom went above and beyond even just in our initial calls: Giving me advice, creating models tailored to my portfolio, spending hours with me on the... Ver más

Valorada con 5 estrellas sobre 5

I did not want to hear from Zoe after finding out they were a referral service, so I didn't click submit after filling the online form and reading the fine print. They still reached out to me and si... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Wish there were more female and POC advisors to choose from. I interviewed three FAs (two white men, one white woman). They were all professional, but one of the men seemed unsure of how to connect wi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Planificador financiero
  2. Asesor financiero
  3. Sociedad de inversión
  4. Servicio financiero no bancario

Escrito por la empresa

Zoe is the modern wealth platform that allows you to find, hire, and work with vetted fiduciary financial advisors. Zoe’s mission is to help grow and protect wealth through exceptional client experience and innovative technology. Through Zoe’s platform, you can connect with financial advisors across the United States based on your unique financial situation.                 


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(90)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was matched with a financial planner…

I was matched with a financial planner with Zoe Financial over 2 years ago. The experience was great and they provided several good options for interviews. The fee structure was very clear and reasonable. The advisor I chose has been fantastic and meets with me quarterly to discuss all my investments, taxes and life planning strategies. Met with my advisor today and he is doing very well with my returns. I would recommend Zoe and their advisors to anyone that wants an independent advisor not tied to selling you their products.

20 de febrero de 2024
Opinión espontánea
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Respuesta de Zoe Financial

Thank you for sharing your experience, Marcia! We're glad you've had a great journey with Zoe Financial over the past two years and that your advisor has exceptionally guided you. Your recommendation means a lot to us, and we're committed to providing independent and personalized financial advice.

Valorada con 2 estrellas sobre 5

ZOE...the good, the bad and the ugly

The ZOE advisor I spoke with was excellent with deep knowledge about all the topics we discussed. However, when we discussed compensation, asset management and where our funds would be held, they kept mentioning a firm called APEX. This is fine I guess, but I really have never heard of them. I did some more research and it turns out ZOE has a relationship with APEX. I questioned the advisor and she broke down and shared that ZOE actually makes more money if we move our money to APEX. We initially wanted to keep our accounts at Fidelity. Isn't this a conflict of interest? I found all this buried deep within their disclosure documents on the SEC website. I did not find this a FIDUCIARY gesture.

I did not see where to respond to the ZOE response below. Thank you for the prompt response ZOE. But with all due respect, you did not address what my ZOE advisor said about ZOE making more money if we move our funds to APEX....IS THIS TRUE? Does ZOE make more money if we move our funds to Apex? According to solicitor agreement I found on your site, you do. I truly appreciate your candor as we decide to work with ZOE, this advisor or not.

Hi Alex, thank you so much for a prompt response and trying to resolve this. I would prefer to keep our communications on a public platform to help each of us remain accountable.

I respect that ZOE has to get paid for all the time, effort & resources in offering a platform to match the public with reputable advisors. I have reviewed your website many times and that is clear. My understanding, according to your website, is ZOE receives the so called "solicitor fee" from the advisor. We as clients never experience this. The larger question is that if ZOE acts as a fiduciary, as your website suggests, then can you answer yes or no, Does ZOE make more money (in the form of the solicitor fee) if we as clients move our funds to this APEX company the advisor mentioned? I don't understand why they would tell us this if there were no truth in it.
I appreciate your honesty more than you know.

3 de febrero de 2024
Opinión espontánea
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Respuesta de Zoe Financial

Hi Gerri,

We really appreciate your feedback. One of Zoe’s core pillars is to put the clients first in all interactions, particularly by ensuring advisors in the Zoe Network uphold their fiduciary duty.

There is no obligation to work with APEX as a custodian when using Zoe to find an advisor. While there are potential benefits and costs associated with specific custodians, the advisor ought to help you make the best choice for you! We apologize that this was unclear when speaking with the advisor. Your feedback is heard and we will improve our client-advisor communications as a result; thank you!

------------------------------

Hi Gerri, thanks for your updated review. My email is alex@zoefin.com if you’d like to email me directly. I’d be happy to answer any additional questions!

There are no additional fees for you as a client if you choose to custody your assets at either Apex, Fidelity, Schwab, or others as your custodian. There is a platform fee that the advisor pays out of his/her total advisory fee to Zoe for using the platform. The reason for charging the platform fee is that our platform allows the advisor to support their clients via digital onboarding, trading, rebalancing, billing and other functionalities.That fee is not passed onto you as the client.

To be clear, when interviewing an advisor from the Zoe Network, you do not need to move your funds to Apex via the Zoe Wealth Platform. You have the freedom to choose the custodian that you are most comfortable with and your advisor could guide you choose the right one for you.

-----------------

Hi Gerri,

Totally understand, and I am happy to help.

No, Zoe does not receive any higher solicitor fees if you as a client choose to utilize Apex as a custodian.

Thank you!
Alex

Valorada con 5 estrellas sobre 5

Seamless Introduction to Financial Advisors: A First-Timer's Perspective with Zoe's Client Manager

Zoe's client manager worked with us diligently to explore different options for financial advisors. For us, who were engaging with financial advisors for the first time, it was a great resource to be able to find the right person to start with. We could talk with multiple advisors and select the best that meets our needs. This guidance made the process smoother and more accessible for us as first-time participants in financial advisory services.

7 de diciembre de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Thank you for your review, Maryam. We are happy to hear you had a positive experience with Zoe's client manager and our financial advisory services. It's great to know that our diligent efforts in exploring different options for financial advisors helped make the process smoother and more accessible for you as first-time participants. We're glad you found the right advisor to meet your needs. Should you require further assistance or have any questions, don't hesitate to reach out – we're here to assist you!

Valorada con 5 estrellas sobre 5

If I could give Zoe 10 stars I would.

If I could give Zoe 10 stars, I would. I worked with Paul. He was sincerely committed to finding the best fitting Financial Advisor for me. And he succeeded. In addition, he was responsive, knowledgeable and committed to listening and HEARING what my preferences were in an Advisor.

I highly recommend Zoe, especially Paul, to pair you with the perfect person to work with you. Thank you Zoe and Paul.

Teri Gottlieb

15 de septiembre de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Hi, Teri. Thank you for taking the time to leave Zoe Financial a review. We are happy to hear you had a positive experience with Paul. Stellar customer service you can trust is what Zoe is all about! It's great to hear he found you the perfect Financial Advisor and exceeded your expectations.

Valorada con 5 estrellas sobre 5

excellent match making

My advisor listened to what I was looking for in a financial advisor--fee only, supportive of progressive values--and picked the woman we are going to entrust our entire financial future to. I am very pleased with the recommendation. Zoe is paid on an ongoing basis by the advisors who match with clients via their referrals,so it benefits them to choose high quality advisors who will have long-term relationships with happy clients. So far, so good!

13 de octubre de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Hi Lyn, thank you for sharing your experience. We're thrilled that you found a match with an advisor who aligns with your values and meets your needs. Your satisfaction is our priority, and we're committed to fostering long-term relationships with happy clients.

Valorada con 5 estrellas sobre 5

"They focus solely on your benefit.

"They did an excellent job not only revising our finances but also our various insurances. They provided us with valuable advice and assisted us in every step we took. They never attempted to push any sales on us, and we had the opportunity to speak with experts in each field."

6 de noviembre de 2023
Opinión espontánea
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Respuesta de Zoe Financial

We appreciate your review, Astrid. We're delighted to hear about your experience with Zoe. It is critical to us to assist you with your finances and insurance needs and provide valuable advice every step of the way. We always prioritize our clients' interests. Do not hesitate to reach out if there is anything else we can help with.

Valorada con 5 estrellas sobre 5

Loved my experience with Zoe

Loved my experience with Zoe! Paul contacted me very soon after I completed the questionnaire to fine tune the choices. Paul quickly set up appointments and checked in regularly during the process. Love the financial planner that I ultimately hired!!

20 de septiembre de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Thank you for sharing your experience, Carol! This is great to hear. We are happy you felt taken care of and that Paul reached out promptly to refine your options and efficiently schedule appointments while keeping in touch throughout the process. Most importantly, we are thrilled that we were able to assist you in finding a financial planner who suits your needs.

Valorada con 5 estrellas sobre 5

My experience with Zoe was very…

My experience with Zoe was very positive. The people I spoke with were knowledgeable and very helpful. It was a good experience for me as a person who did not know where to start with my financial planning. It was so easy!

21 de agosto de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Hi Peggy! Thank you for sharing your positive experience with Zoe Financial! It's great to hear that our team provided knowledgeable and helpful assistance, making your financial planning journey smooth. It's great to know that we could simplify the process for you, especially as someone new to financial planning.

Valorada con 5 estrellas sobre 5

Such an easy and pleasant process

Zoe took all the work out of finding a financial planner. Paul was friendly, attentive, and set up my meetings so quickly. I'm really happy with the planner I found through Zoe, and I would recommend the company to anyone looking for help finding a financial professional.

16 de agosto de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Hi Rachel, we greatly appreciate your positive feedback! At Zoe, you are our priority, and it is great to hear that Paul assisted you with attentive service and facilitated a swift connection with a financial planner. Please feel free to reach out if you require further assistance or have additional questions.

Valorada con 5 estrellas sobre 5

Our contact was very helpful in hearing…

Our contact was very helpful in hearing out our needs and working to match us with individuals she felt would have the expertise we required. Our work with her was haulted a few times due to some challenges in our family, but she remained connected and patient throughout.

10 de agosto de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Thank you for your time in leaving us a review of your experience with Zoe Financial. You deserve nothing less, at Zoe, we prioritize you and your needs and that includes understanding your timeline and situation. We’re here to help!

Valorada con 5 estrellas sobre 5

I had an excellent experience working…

I had an excellent experience working with Paul to find the right advisor for my needs. He was very helpful and made me feel very comfortable in choosing someone to help me with my financial needs.

30 de julio de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Hi Ahmet, thank you so much for your kind words! We're thrilled to hear that Paul provided you with an excellent experience in finding the right advisor for your needs. If you have any further questions or need ongoing assistance, don’t hesitate to reach out. We appreciate you trusting us with your search!

Valorada con 5 estrellas sobre 5

Brooke was great to work with

Brooke was great to work with. She helped find the right fit for our needs. Liked the fact that I did not have all sorts of calls. She provided potential fits and I could research them and than call them.

15 de mayo de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Hi Dave, Thank you for your thoughtful feedback! We're delighted to hear that Brooke was able to effectively assist you in finding the right fit. Should there be any way we can help out later, don't hesitate to reach out. Thanks again for trusting Zoe with your search!

Valorada con 5 estrellas sobre 5

Very pleased with my Zoe experience

I was very pleased with my Zoe experience. We met several advisors through the platform, and all of them were excellent. Our biggest issue was figuring out which one to select, since they all seemed qualified, personable, and professional. Our client manager Maddy was also very attentive.

10 de julio de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Hi Jason, thank you for your review. Sounds like a good problem to have! We are happy that your interviews with these advisors were positive and that you felt the options were all great. If you need anything else please let us know.

Valorada con 5 estrellas sobre 5

I was able to find the right Fiduciary …

I was able to find the right Fiduciary for me with the help from them. So lucky to found them, as I can't believe how hard it can be to find exactly what I need. They made it happen and the experience easy!!!

7 de julio de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Thank you so much for sharing your experience with us! Simplifying the process to find and hire an advisor is our top priority, and we're so happy to hear you had a positive experience! If you ever have more questions, don't hesitate to reach out - we’re here as a resource for you!

Valorada con 5 estrellas sobre 5

Matt from Zoe provided great options in…

Matt from Zoe provided great options in terms of potential advisors, and was always available to share insights and guidance. Highly recommend!

29 de junio de 2023
Opinión espontánea
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Respuesta de Zoe Financial

Hi JB, thank you so much for your kind words! We're so glad to hear that you had such a positive experience with Matt and found his guidance helpful in your search. Should you require any further assistance or have any questions, don't hesitate to reach out – we're here as a resource!

Valorada con 5 estrellas sobre 5

Thanks for your amazing service

Thanks for your amazing service. You did a great job with my tax with my investment at cosechafx. Your advise has always been appreciated.

5 de septiembre de 2022
Opinión espontánea
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Respuesta de Zoe Financial

Hi Mikhail, thanks so much for your kind words! We're thrilled to hear that you had a great experience and that your advisor’s services are meeting expectations. Your satisfaction is our priority, and we're here whenever you need further assistance or guidance. Thanks again for choosing Zoe Financial!

Valorada con 5 estrellas sobre 5

Off to a Good Start

I appreciated getting the call from Brooke Thomas to further refine what I was looking for in an advisor. I was impressed with the two sent to me and could have chosen either after speaking initially to both. Of course proof is in the pudding on how satisfied I will be with the advisor I chose but I think I'm off to a good start. Thanks Brooke !

3 de marzo de 2023
Opinión espontánea
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Respuesta de Zoe Financial

We appreciate you taking the time to leave a review, Stephen! We are glad to hear working with Zoe was helpful.

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