Zomee Opiniones 

190
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I wanted to love this pump and at first I did. I have had them for 4 motnhs. The battery lasts me about a day and a half so not too bad. Very easy to put together and pull apart. However, they are rea... Ver más

Valorada con 5 estrellas sobre 5

Zone’s level of quality is unmatched. You can’t tell the products went through rigorous testing and R&D. From the packaging to the items themselves, everything is aesthetically pleasing and functional... Ver más

Valorada con 5 estrellas sobre 5

Brigette D. was extremely helpful over the phone! I had technical issues with my Z2 and was able to get the assistance I needed right way. I greatly appreciate how she went over different ways to trou... Ver más

Valorada con 5 estrellas sobre 5

I just love the Zomee pump. I ordered new parts to see if my original parts were getting old and I cannot tell the difference, which means they're still functioning like new. When I ordered replacemen... Ver más

Información sobre la empresa

  1. Tienda de maternidad

Escrito por la empresa

Welcome to Zomee, where innovative design meets hospital-grade performance in the world of breast pumps. We offer a range of cutting-edge products tailored to the diverse needs of modern mothers. From the traditional electric breast pumps to wearable, hands-free options, we've got your breastfeeding journey covered. 🌟 Why Zomee is the Ultimate Choice for Mothers 🌟 💪 Hospital-Grade Strength Across the Board: Whether it’s our Z2 Double Electric Breast Pump or the wearable Zomee Fit, you can expect unparalleled performance and efficiency, thanks to our hospital-grade motors. 📑 Unbeatable 2-Year Warranty: Every Zomee product comes with a comprehensive two-year warranty, reaffirming our commitment to quality and durability. 🎛️ Multiple Pumping Modes and Customizable Suction Levels: With up to 9 levels each in Stimulation, Expression, and 2-Phase modes, our pumps are designed to offer mothers a tailored and efficient pumping experience. 🔋 Extended Battery Life for On-The-Go Moms: Both our Z2 and Zomee Fit pumps feature USB-rechargeable, long-lasting batteries, giving you the freedom to pump wherever you are, without the need for a power outlet. 🛡️ BPA and Phthalate Free for Utmost Safety: All components that touch breast milk are crafted from high-quality, food-grade plastic that is free of BPA and phthalates. 🌙 LCD and LED Display for User Convenience: Whether you choose our Z2 pump with its LCD screen and nightlight or go for the Zomee Fit with its LED display, you're in control even during late-night sessions. 🚀 Revolutionary Wearable Technology: The Zomee Fit can be worn inside your bra for a completely hands-free experience. It’s quiet at under 48 dB and offers leak-proof, anti-backflow technology, ensuring not a single drop of milk is wasted. 🌱 Environmentally Conscious and Easy to Clean: Our products are not only designed for performance but are also made from sustainable, easy-to-clean materials, ensuring safety for both you and the planet. Zomee is more than just a brand; it’s a commitment to enhancing the breastfeeding experience for mothers everywhere. Our varied product range means there’s a Zomee pump for every mother's unique needs. Choose Zomee today and join our ever-growing community of satisfied moms. With Zomee, you’re not just buying a breast pump—you're investing in a more comfortable and fulfilling breastfeeding journey.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(190)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Wonderful customer service

I was having issues with my pump and i contacted customer care by email. I quickly received a response. My issues was resolved and a replacement is being sent already. Out of 4 different types of pumps, my Zomee works the best so far.

6 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Bottles and nipples leak

We bought a couple extra bottles to go with the pump and they were working well until about the 45-day mark when several bottles started leaking - one is from the air valve in the nipple. Two more seem to leak from some little notch that's manufactured into the blue ring collar on the bottles. It's a shame because the bottles worked great until they didn't. The bottles have only ever been hand washed, so the fact that the wear and tear is this bad at 45-days is excessive. Lastly, on one of the bottles the tolerance is too tight so it won't fit the flat piece to convert it into a storage bottle.

It's also disappointing that when I left this 2-star review on the Zomee website about the bottle it was screened and never posted. Very shady about how many other reviews they've screened out.

24 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The zomee fit works great for me

The zomee fit works great for me! I really like having a portable, wearable pump that still pulls milk well. I'm somewhere in the C-D bra size range. The old parts leaked a bit if I moved around too much.
Their customer service helped me a lot with an order that I screwed up on.
One of the parts on the pump broke and instead of just replacing it, they are sending me the upgraded parts for my pump, complementary.
Highly recommended for a wearable pump.

27 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have two of these pump one I use at…

I have two of these pump one I use at home and another I keep in my bag for work. They are small and compact so I don’t have to worry about carrying an extra bag to work every day. I also love that they are rechargeable so I’m not attached to the wall while pumping and still get great suction to empty my breast all the way.

24 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hard, hard pass

This is my 3rd pump (motif, modela, now z2) and it is by far the most frustrating to use.. it is small and portable however the touchscreen is SUPER sensitive so you can’t actually move it without turning it off inadvertently and interrupting your session. The battery only lasts about one 30 minute session. The pump parts went bad after less than 3 months causing the tubes to take back flow in. It is also loud and I feel has poor suction and compared to the motif Luna the suction patterns are much poorer for inducing letdown. Many many poor design issues.

30 de septiembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Pump is fine but the bottles do not…

Pump is fine but the bottles do not screw in to the pump or the lids tightly and I’ve lost 3, 3plus ounce bottles because they’ve unattached from the pump or the lid screws off if you barely touch it. Very upsetting.

26 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst purchase ever…

Just 3 day of using this pump and it has already failed to give proper suction. As a first time mom I trusted peoples review and bought this one based on light weight, proper suction and easier to carry on . But I regret my decision. Go for some other brands even they have heavy motors . This will save alot from stressful days. First week with newborn as a first time mom I didn't expect to go through this another stressful event.

25 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had an issue with my pump not…

I had an issue with my pump not suctioning on one side anymore. I called zommee and spoke with someone through an email and will be receiving a new pump. They were very polite the whole time and listened. I was worried about my supply with not having my main pump I use to pump with anymore. Now I don’t have to stress and worry

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing and Fast Support

Amazing! I had an issue with my Z2 pump and put in a warranty claim for it. In less than 24 hours I had a tracking number for my new pump. I am exclusively pumping so this quick turn around was really helpful. They were also so polite in their emails.

6 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I really enjoyed using the zomee z2…

I really enjoyed using the zomee z2 pump. Unfortunately it has started to not pump like it used to. But the zomee team made it easy to put in a warranty and replace my pump.

5 de septiembre de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Sabrina,

Thank you for your review and for sharing your experience with the Zomee Z2! We’re sorry to hear that your pump wasn't performing as it used to, but we’re glad our team was able to make the warranty process smooth and get a replacement for you quickly.

We appreciate your trust in Zomee and are always here if you need further assistance!

Best regards,
The Zomee Team

Valorada con 5 estrellas sobre 5

This company is responsive and caring

This company is responsive and caring. I needed a change of flanges for my pump and they sent them out no problems! Thank you for all you do!

5 de septiembre de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Ericka,

Thank you for your kind words! We’re so glad to hear that we could assist you quickly and efficiently with your flange replacement. Your satisfaction means the world to us, and we’re always here to help with anything you need.

Thank you for choosing Zomee!

Best regards,
The Zomee Team

Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended.
I been using the zomee pump 2 so far no issues. The batteries has last me at least 3 pumps before charging again. Easy to carry and use while doing chores. I contacted customer services due to size issue and I received help immediately. I had tried other pumps and none have worked for me. Zomee pump so far has. I recommend their products and if help is needed be sure they will help.

12 de agosto de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Natalie,

Thank you for your glowing review and recommendation! We’re so happy to hear that you’ve had a great experience with your Zomee pump and that the battery life and portability have worked well for you. We’re also glad our customer service team was able to assist you quickly with the sizing issue.

Thank you for choosing Zomee and for recommending our products. We’re always here if you need anything further!

Best regards,
The Zomee Team

Valorada con 5 estrellas sobre 5

Highly recommend

I have been using my Zomee Z2 breast pump multiple times a day every day for just over 7 months and have no complaints. I did start having some issues with the pump battery not lasting as long as it used to, but a quick warranty claim fixed that right up and I was sent a new pump no problem! The customer service dept was very prompt and had my issue resolved within the hour. Highly recommend for the quality and performance of the pump, and the customer service.

13 de agosto de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Samantha,

Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that your Zomee Z2 has served you well for over 7 months, and we’re glad we could promptly resolve the battery issue through our warranty process. Your satisfaction with both the pump’s performance and our customer service means a lot to us.

We truly appreciate your trust in Zomee and are always here to help if you need anything further!

Best regards,
The Zomee Team

Valorada con 5 estrellas sobre 5

Great customer service and help when my…

Great customer service and help when my motors battery stopped working! Love my Zomee pump so I’m glad they were able to help!!

5 de agosto de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Kathryn,

Thank you for your kind review! We’re so happy to hear that our customer service team was able to assist you when your motor’s battery stopped working. It’s great to know that you love your Zomee pump, and we’re glad we could help you continue your pumping journey!

If you ever need further assistance, don’t hesitate to reach out. Thanks again for choosing Zomee!

Best regards,
The Zomee Team

Valorada con 4 estrellas sobre 5

Good pump but beware the Sensitivity of the touch screen

There are some great aspects of this pump, but how sensitive the touch screen is has all but ruined it for me which is such a bummer.
I have the spectra 2, and momcozy m5 as my main and portable pumps, and got so excited to see this option of a powerful pump that is also hands free. The suction is strong, and while I wouldn't say I'm getting an outrageously large amount more per pump than my spectra, it's definitely doing the job for how compact it is. It's comfortable, and while they claim to be the only pump on the market that does the massage to expression, I believe the momcozy does the same thing as well.
All that said, really the main issue is that for me it is ultimately not hands free because of the touch screen buttons. The heaviness of the pump on the lanyard causes it to swing around even when doing the most basic of tasks, like walking. The pump will flop around and hit the pumps causing the touch screen to either pause, change the setting, or shut off completely which is really frustrating.
I was so excited about a hospital grade hands free pump but unfortunately its really not hands free due to the screen.
I wouldn't purchase again to be honest. I wish they would've made a belt clip on the back on the pump instead or have a lock option for the buttons.

13 de agosto de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Taylor,

Thank you for taking the time to share your detailed feedback! We’re glad to hear that you find the Zomee pump powerful, comfortable, and compact. However, we’re sorry to learn that the touch screen sensitivity has been frustrating for you. We truly value your input and will share your suggestion about adding a belt clip or a lock option with our product development team for future improvements.

We appreciate your honesty and understand your concerns regarding the hands-free experience. Your feedback helps us improve, and we hope you’ll consider giving Zomee another try in the future.

Best regards,
The Zomee Team

Valorada con 5 estrellas sobre 5

Great customer service and product…

Great customer service and product warranty. I've contacted Zomee twice now in regards to my breast pump, the Zomee Z2, and both times customer service was great. The pleasant experience makes me more likely to recommend their products. The last thing a Mommy needs is stress regarding her breast pump. Thank you Zomee for the great customer service.

13 de agosto de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Jazmine,

Thank you so much for your wonderful review! We’re delighted to hear that our customer service and product warranty have provided you with a pleasant experience on both occasions. Your recommendation means a lot to us, and we’re happy we could help ease any stress related to your Zomee Z2.

Thank you for choosing Zomee and for your continued trust in our products!

Best regards,
The Zomee Team

Valorada con 5 estrellas sobre 5

I love their hands free pump and they…

I love their hands free pump and they have the best customer service. I had issues with my pump motor going out and they resolved it and sent me a new one right away!

12 de agosto de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Emily,

Thank you for your fantastic review! We’re thrilled to hear that you love our hands-free pump and that our customer service team was able to quickly resolve the issue with your pump motor. Your satisfaction is our top priority, and we’re glad we could get a new one sent out right away.

Thank you for choosing Zomee, and happy pumping!

Best regards,
The Zomee Team

Valorada con 5 estrellas sobre 5

Customer service

I purchased the zomee fit through my insurance and had an issue with one of the pump batteries. When calling customer service, they were super friendly, helpful, and quick to respond through email as well! Best customer service I have ever dealt with! Love my on the go pump as well, very convenient!

12 de agosto de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Allison,

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our customer service team and that they were able to assist you promptly with your pump battery issue. It’s great to know that you’re enjoying the convenience of your Zomee Fit as well!

Your satisfaction is very important to us, and we’re always here to help. Thank you for choosing Zomee!

Best regards,
The Zomee Team

Valorada con 5 estrellas sobre 5

Lauren Ellis was amazing

Lauren Ellis was amazing! My pump conked out on me two weeks in, but she was able to get one sent out to me the same day that I submitted my claim!

8 de agosto de 2024
Opinión espontánea
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Respuesta de Zomee

Thank you so much for your kind review! We’re thrilled to hear that Lauren was able to assist you promptly and get a new pump sent out the same day. Your satisfaction is our top priority, and we’re glad we could make things right for you so quickly.

If you need any further assistance, don’t hesitate to reach out. Thank you for choosing Zomee!

Best regards,
The Zomee Team

Valorada con 5 estrellas sobre 5

wonderful customer service!

Zomee has been so wonderful to work with! My pump had some battery issues, and the support was so helpful.

7 de agosto de 2024
Opinión espontánea
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Respuesta de Zomee

Dear Elliot,

Thank you for your kind review! We’re thrilled to hear that our support team was able to assist you with the battery issues and that you found our customer service wonderful to work with. Your satisfaction is our priority, and we’re always here to help!

Best regards,
The Zomee Team

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