Great site, easy and fast redeems. Good selection of providers, daily deals and promo competitions. Customer service responds quick. My only issue is redeems over 501SC take so long to redeem. Redempt... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This site runs some of the lowest configurations of games. This is common with new sites, it's how they build up their money to not go broke on a big win payout. This is always viewed as shady. If zum... Ver más
La empresa ha respondido
Once I registered with Zumo, I was unable to make any purchases and was told to contact support! For the last 2 days they have dealt with my light bickering and helped me understand what I could d... Ver más
La empresa ha respondido
So far so good, made numerous deposits & finally hit a nice win. Broke it down into a single redemption. 1,000 via Visa debit, says a 7 day wait. Verification (KYC) was submitted b... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Zumo is the hottest new social casino riding into town — and we're not slowing down! 🤠 With a wild selection of casino-style games, exclusive VIP perks and rewards that keep on giving, Zumo brings the thrill of the frontier straight to your screen. Whether you're a seasoned cowboy or just saddling up for the first time, there's always something exciting waiting for you at Zumo. Come for the games, stay for the adventure! 🌵
Información de contacto
1201 N Orange Street, 19801, Wilmington, Estados Unidos
- support@zumo.us
- zumo.us
3,8
Muy bueno
61 opiniones
Ha contestado el 53% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
stay away
referrals don’t track and when you email support numerous times, no reply. support is impossible to obtain and when you do, they are clueless. just stay away
3 de mayo de 2026
Opinión espontánea
Respuesta de Zumo
Howdy! 🤠
Thank you for this feedback — and we completely understand the frustration.
We want to be upfront with you: as a brand new platform, we did experience a technical issue with our referral tracking system, and we sincerely apologise that this affected your experience. We are actively working on a fix, and in the meantime our team is handling any missed referrals manually as soon as we become aware of them.
We also hear you on the support side — that’s not the experience we want anyone to have at zumo.us, and we take that seriously.
We’d really love the chance to make this right and change your mind about us. Please drop us an email at support@zumo.us mentioning your Trustpilot review and we will personally look into your referral and make sure everything is sorted out for you. 🌵
Zumo.us Team 🤠
Respuesta de Zumo
Howdy, partner! 🤠
Thank you so much for the 4 stars and the kind words — we're thrilled to hear you're enjoying the ride at zumo.us!
We'd love to know what we can do to earn that 5th star from you — every bit of feedback helps us grow and make the frontier even better. Drop us a line at support@zumo.us and let us know! 🌵
Zumo.us Team 🤠
Terrible site
Terrible site with no player protection. You can only self exclude or time out for up to 30 days. They will not let you close your account. You need to respect the player.
1 de mayo de 2026
Opinión espontánea
Respuesta de Zumo
Howdy! 🤠
Thank you for sharing this — player wellbeing is something we take very seriously out here at zumo.us, and we want to address this straight away.
We are fully committed to responsible gaming and compliant with all relevant policies. Every player absolutely has the right to close their account at any time — no questions asked. If that option wasn't clear or accessible, that sounds like something went wrong and we sincerely apologise for that experience.
We hear your feedback on the self-service account closure feature — it’s something we’ve already passed on to our team to prioritise and speed up. We want that to be as easy as possible for every player.
In the meantime, please reach out to us directly at support@zumo.us, mention your Trustpilot review, and we’ll take immediate action on your account — whatever you need. 🌵
Zumo.us Team 🤠
Worst Casino out there!!
There are some great sweepstake casinos out there and this is not one of them. So I started playing here because of a suggestion from facebook. I won $500 and waited almost a week! But that’s not even the half of it! When my redemption finally came I checked my bank account and there was $25 from them! I said this must be some kind of mistake! There excuse is because I used free coins! But not only that I made a deposit here! There customer is a joke! This casino is a scam and I would save your money and play somewhere else! There always seems to be one bad apple in the bag and this is one of them! A great casino to play at is Vegaswin and they pay you fast and won’t rip you off! I’ve played at 100’s of sweepstake casinos and this one is honestly the worse one I’ve experienced!
27 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy! 🤠
Thank you for taking the time to share your experience — we're genuinely sorry to hear the ride felt this bumpy.
We'd like to address this openly: after reviewing your concern, we can confirm that as outlined in our Terms & Conditions, winnings generated from free coins are subject to a maximum redemption cap. We understand this can come as a surprise, and we're sorry if this wasn't as clear as it should have been from the start.
That said, we also want to make sure everything was processed correctly on our end — because your purchase activity absolutely matters and we want to ensure nothing was missed.
Please drop us a line at support@zumo.us, mention your Trustpilot review, and our team will look into your case personally and make sure everything checks out. 🌵
Zumo.us Team
Terrible RTP I think the prior reviewer…
Terrible RTP I think the prior reviewer was right they are trying to make money because they are a new casino. WIth RTP's like these they won't be here long. There are so many other better sites. Try somewhere else save your money.
29 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy! 🤠
We appreciate you stopping by, even if the ride wasn't quite what you expected.
We won't let this one ride off into the sunset without a word though — we genuinely believe there's more to the story here, and we'd love the opportunity to walk you through everything personally. Our team is ready to answer any questions, clear the air and make sure you have all the facts you need.
Drop us a line at support@zumo.us, mention your Trustpilot review, and we'll be on it faster than a tumbleweed in a Texas wind. 🌵
Zumo.us Team
Cashed out on first day
Cashed out on first day! Came to my account instantly so not sure why people put bad reviews over larger redemption taking longer in my experience they all do that. And just be happy and thankful that you won big! Like wth??? I would be over the moon, not on here complaining about it lmao! I cashed out 100 and maybe soon I'll win BIG too and I'll update if I do! Thanks Zumo!!!
29 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy! 🌵
5 stars — that's the highest honour on the frontier! Thank you so much, partner. The Zumo.us Team 🤠
Great site
Great site, easy and fast redeems. Good selection of providers, daily deals and promo competitions. Customer service responds quick. My only issue is redeems over 501SC take so long to redeem. Redemptions 500 and under are almost instant. Other than that, loving this new sweeps. Ive cashed out multiple times.
24 de abril de 2026
Opinión espontánea
Respuesta de Zumo
We're over the moon! 🤠
Thank you for the 5 stars — your kind words mean everything to the Zumo.us Team!
The Zumo.us Team 🌵
Not a bet back in 68$ playing the 30…
Not a bet back in 68$ playing the 30 for 66 deal
27 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy, partner! 🤠
Thank you for taking the time to share your experience — we hear you, and we'd love the chance to make things right.
Out here at Zumo.us, every rider matters, and we'd genuinely love to give you another shot at the frontier with us. We're confident that with a little help from our team, we can turn this around and show you what Zumo.us is really made of. 🌵
Don't hesitate to reach out to us at support@zumo.us — just mention your Trustpilot feedback in your message and we'll make sure you're taken care of straightaway, no waiting around.
We're looking forward to hearing from you, partner.
Zumo.us Team
No issues thus far
No issues thus far, will update with how long it takes to redeem
27 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy! 🤠
5 stars — you just made the Zumo.us frontier a little brighter today. Thank you, partner!
The Zumo.us Team 🌵
Low configuration slots.
This site runs some of the lowest configurations of games. This is common with new sites, it's how they build up their money to not go broke on a big win payout. This is always viewed as shady. If zumo.us decides to respond to this, actually include factual and verifiable proof of RTP configurations you use for games.
27 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy, partner! 🤠
We appreciate you riding in with your thoughts — honest feedback is always welcome at ZUMO.
We'll be straight with you though: we're a little surprised to see this kind of concern, because transparency is something we take seriously out here on the frontier. RTP information is openly available — most of our games carry that info right inside the game itself, and we're always happy to point you in the right direction.
We'd genuinely love to sit down and talk this through with you, answer any questions you've got, and show you exactly what you're looking for. No smoke, no mirrors — just facts.
Saddle up and reach out to us directly at support@zumo.us and we'll make sure you ride away with everything you need. 🌵
Zumo.us Team
Highly recommend zumo platform
Highly recommend zumo platform. Great customer service and plenty of options and top prizes. Definitely one of my favorites.
26 de abril de 2026
Opinión espontánea
Respuesta de Zumo
5 stars! 🤠
You've just made the whole Zumo.us crew smile from ear to ear. Thank you, partner!
The Zumo.us Team 🌵
So far I have received kind costumer…
So far I have received kind costumer service, the sign up bonus is decent, and the site has a cool layout to it. excited to try more games
26 de marzo de 2026
Opinión espontánea
Respuesta de Zumo
5 stars — now that's how you ride into the sunset! 🌵
Thank you so much, partner.
The Zumo.us Team 🤠
The live chat is insanely fast to…
The live chat is insanely fast to respond and Floyd was extremely helpful. The platform is new but being a sister site to sweep jungle I have high hopes for this site as ive played on sweep jungle and loved it.
26 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy! 🌵
Thank you for riding with us and for the incredible 5-star review — you're a true frontier legend!
The Zumo.us Team 🤠
Once I registered with Zumo
Once I registered with Zumo, I was unable to make any purchases and was told to contact support! For the last 2 days they have dealt with my light bickering and helped me understand what I could do to solve the issue! Loving close to a restricted state has given me issue with other casinos and recommended I try another wifi source. I thought thay was silly and probably bugged 3 different people before actually trying it 😅
Zumo is professional and will surely make a name for themselves amongst sweepstake casinos :)
Thank you everyone in the support team!
23 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Well, tip our hats to you, partner! 🤠
Thank you for the 5 stars — we'll keep working hard to deserve every single one!
The Zumo.us Team 🌵
Great games
Great gold couns packages for starters. Has so many games and you get to have fun. Many thrilled games your able to win great prizes support is easy to contact .
25 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy! 🤠
5 stars from a great player like you — we couldn't be more grateful. Thank you, partner!
The Zumo.us Team 🌵
Support was very helpful and nice
25 de abril de 2026
Opinión espontánea
Respuesta de Zumo
That 5-star review just lit up the whole frontier! 🌵
Thank you so much, partner — we truly appreciate it.
The Zumo.us Team 🤠
Its a nice playform
So far I like it I'm sure it will better once I start playing
24 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy, partner! 🤠
Thank you for the 5 stars and for being part of the Zumo.us family — we're so glad you're here!
The Zumo.us Team 🌵
I love it!
I love it! Modern and fun casino, with all the best new games. Quick and efficient live support. Easy verification and redemption. It took less than 2 business days to hit my account and before the first one came, I was already waiting on another. I recommend!
23 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy! 🤠
Your 5-star review means the world to us — thank you for taking the time to share your experience!
The Zumo.us Team 🌵
Plenty of games
Plenty of games. Looks like SweepJungle sister site. Same verification process, site look, etc. I've redeemed from SJ before easily so fingers crossed Zumo is similar.. Will update to 5 stars, depending on ease of verification, purchase etc..
Edit: 5 stars
Haven't redeemed yet but verification was a breeze!
23 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy, partner! 🤠
Thank you for the kind words and for giving zumo.us a shot! We love hearing from experienced players who know their way around the frontier.
We're confident the verification and redemption process will be a smooth ride — and we can't wait to earn that 5th star from you! If you need any help along the way, don't hesitate to drop us a line at support@zumo.us and we'll be right there with you. 🌵
Zumo.us Team 🤠
Support is nice
Support is nice. Can’t verify my account right away tho but usually happens to new sites
23 de abril de 2026
Opinión espontánea
Respuesta de Zumo
Howdy, partner! 🤠
Thank you so much for the kind words about our support team — that truly means a lot to us!
We'd love to hear how your verification is going and make sure everything is smooth on your end. Drop us a line at support@zumo.us and let us know — and who knows, maybe we'll earn those extra stars along the way! 🌵
Zumo.us Team 🤠
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.