Lar

Hi Lar, sorry to hear about the delivery issues. We aim to provide the best service possible, and we're here to help. Please contact us at help@inpost.co.uk so we can assist you further. We hope to restore your faith in us.

Hi Lar,
Thank you for leaving us a review and for being part of the Biscuit journey. We’re happy to hear you found Biscuit brilliant before, and we’re really sorry to learn that recent changes haven’t felt like an improvement for you.

The updates were made to help us keep building more features for the long run, but we completely understand it can take a little time to adjust. Your feedback is invaluable, and we’ll keep working hard to make Biscuit even better. If there’s something specific you’d love to see return or improve, please share it with us at support@biscuitpetcare.com. We’d love to listen and learn.

Best regards,
The Biscuit Team

Hi Lar,

Thank you for your review. We’re delighted to hear that your order arrived quickly and that you’re pleased with the wooden trug basket.  We hope you enjoy using it and look forward to serving you again in the future. 🌺️🎁️

Kind Regards,
Lesley - Customer Support

Hi, Lar, thank you for the lovely feedback! We’re so pleased to hear Mark has provided such a friendly and excellent service both times. We’ll be sure to pass on your thanks—he’ll be delighted! ⭐️

Hi A Chan,

We’re really sorry to hear about your experience it’s completely understandable that you’re disappointed after your parcel wasn’t returned, there was no tracking, and contact attempts didn’t result in support. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review?

Thank you, Yodel Team.

Thank you, Lar, for your wonderful feedback! We're thrilled to hear that you think InPost is the best. 😊

Thank you, Lar, for your positive feedback! We're delighted to hear you consistently enjoy our service.

Thank you, Lar, for your kind words! We're thrilled to hear you find our service responsive and easy to use.

Lar, thank you for the fantastic review! We're glad to hear that our team was quick to respond to your queries.

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire