Great communication and customer service. I ordered last night and received a phone call this morning because they had gone out of stock of the item I had ordered. I had a nice conversation with a... Ver más
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Ordered a rare piece of equipment - to their credit they stock things else has - and an additional item from them late Friday/weekend. They only dispatched the items the following Tuesday, which is a... Ver más
La empresa ha respondido
Excellent company, had a small problem with my order (out of date item) and was sent a replacement via next day DHL service. Staff were friendly and responded to my email very quickly. These guys h... Ver más
Amazing company. Very helpful from beginning to end. Parcel was delivered quickly and any queries I had were answered straight away. Needed to send something back and was helped massively over email a... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Esoteric Hydroponics Ltd was born from a dream; to boldly grow where no one had grown before, and to boldly grow with a technology that no one had used before! So this dilemma had evolved and a solution needed to be found. A new hobby was discovered an...
Información de contacto
Reino Unido
- 1-hydroponics.co.uk
4,7
Excelente
30 opiniones
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Amazing team and a well run business
Amazing team and a well run business. With great customer service. Have everything you need novice hobbyist or pro. I've been shopping with this team for some time and always look after me as a customer. The packaging is brilliant too dont throw this away it's great to reuse these sheets of panda film. Always fair never beaten on price. Trusted 5*
6 de julio de 2022
Opinión espontánea
Excellent company!
Excellent company, had a small problem with my order (out of date item) and was sent a replacement via next day DHL service. Staff were friendly and responded to my email very quickly.
These guys have been around a long time, buy with confidence!
13 de enero de 2022
Opinión espontánea
Outstanding
Outstanding quality and service look forward to ordering from them in the future.
13 de mayo de 2021
Opinión espontánea
Good guys
Good guys. Very quick to help, friendly and efficient.
shopping here has been an easy and pleasant experience.
Bob Bangers
11 de marzo de 2021
Opinión espontánea
The order has arrived
The order has arrived, everything is in place, communication with them is excellent and fast. All the best to a team that works flawlessly!!!!
9 de marzo de 2021
Opinión espontánea
esoteric guildford
Ordered some stuff from these guys, it came so quick I'd barely finished ordering it. Awesome service, higly recommended.
28 de octubre de 2020
Opinión espontánea
Mix up then exceptional service to sort it
Got my order mixed up, I asked for a discontinued bulb so they sent me the latest, all staff were polite, happy, friendly and much more, took the time to explain what's was happening with super fast delivery, I expected to be angry about getting the wrong product but I am more than happy with the treatment and replacement. Will definitely do business again, can't fault them 🌟 🌟 🌟 🌟 🌟
20 de mayo de 2020
Opinión espontánea
Good products - might want to revisit delivery system though
Ordered a rare piece of equipment - to their credit they stock things else has - and an additional item from them late Friday/weekend. They only dispatched the items the following Tuesday, which is a little long but manageable. Then their chosen delivery company (they use DHL, so beware!) two days in a row attempted delivery to the wrong address (I live in Kensington, they seem to have geotagged attempted deliveries in Purley!). On day three of delivery attempts, luckily, it finally arrived, and am very satisfied with it!
7 de febrero de 2020
Opinión espontánea
Respuesta de Esoteric Hydroponics
this a a reveiw on dhl and not us. all couriers are crap to be honest we have tried them all.
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