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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

123apps has not confirmed there is an outage with their website on multiple occasions, preventing work from being downloaded. They do not have any social media accounts to inform their users l... Ver más

Valorada con 2 estrellas sobre 5

When it's working it is a very good service but when errors occur or when the uploading freezes there is no support whatsoever. There is the ability to use their "contact us" button but it is ignored... Ver más

Valorada con 1 estrellas sobre 5

They charged me on 8/21/23 Stopped service on 8/25/23 To get any help is almost impossible. 72 hours after my initial contact they sent an email stating the payment was applied to July when I ha... Ver más

Valorada con 5 estrellas sobre 5

One of the best services i've ever found for simple things like converting files or cutting audio. Trust me, it's one of the best services you can find, it has everything you need. And the cool thing... Ver más

Información sobre la empresa


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

40 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

I activated a yearly subscription for…

I activated a yearly subscription for $44 and used the app regularly for projects. Then I canceled the subscription because I wanted to be sure that I was only paying for 1 year.

After 1 month, my fully paid 1-year premium subscription was canceled!

When I asked about it, I didn't get a response. What a pity

15 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worked great to trim an MP3 file

I used the site to trim an MP3 file. It was completely free, easy to use and worked like a charm. I did not sign up for a paid plan.
There are limits on the number of files and the file size for the free service, but I think they're rather generous.

25 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Your Unable To Cancel Your Subscription!

I canceled my subscription with them about 4 months ago. I emailed many times stating I wanted to cancel, but never got a reply back.

So I went into my account and clicked the cancel subscription button and it stated it has been canceled. Well the very next month I see that they charged me again $6.00, well I thought if I deleted my account my payment method would be deleted also, WRONG, I went to my online banking and there it is again, $6.00 charged on 5/30/24.

I'm going to call my bank tomorrow and get a new debit card, this is the only way to get rid of these payment Leeches!!!

DO NOT SUBSCRIBE TO THEM, CAUSE YOU'LL NEVER BE ABLE TO CANCEL, YOU'LL HAVE TO GET A NEW CREDIT/DEBIT CARD!

2 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I'm giving up.

I spent 3 whole days trying to make a video. When I finished I was so happy and uploaded it to youtube only to see that it had none of the additional pictures and edits I made. i went back to try to fix it, and instead the whole thing re-arranged itself and decided to kill all the 28 minutes of editing. 3 days. for 28 minutes. worst thing to ever exist..

28 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

horseshit

website let me upload a file, edit it, wait for it to upload and process, totalling around 4 hours to tell me "the file you uploaded was too big, pay 6 bucks" after they let me upload the file that was too big. i do not wish the best for whoever made this website

15 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wasted potential, wasted money

I bought premium to remove the file size and time limits, and it was a waste of money. Most of the time, when saving your edits, an encoding error message appears and the entire work fails. The screen recording function is a dummy. It works for very short recordings, but the limit states that recordings can be up to an hour and 30 minutes long. The watermark removal feature is very limited, and it is more of a blur than a removal. The end result is a blurry spot in the place of the watermark. The contact option is a fiction, they never respond to sent messages or bug reports - never.

2 de diciembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

When it's working it is a very good…

When it's working it is a very good service but when errors occur or when the uploading freezes there is no support whatsoever. There is the ability to use their "contact us" button but it is ignored EVERY time!
Use the free service but DON'T upgrade!!!

27 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dont Do It!

I hadn't used the service for 7 months signed up again and was back billed for all 7 months! Terrible practice and I'm sure not legal. Steer clear of this site!

20 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of Money

Seemingly no way to contact customer service from the website? I subscribed to Premium because my video was over the 30-minute limit, then when trying to save my work, I was hit with an encoding error - no explanation of what this might mean or how I can remedy it, nor a link or instructions to contact someone for help. I basically wasted £4.90 for nothing.

13 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I just wanted to edit and remove part of the clip

Need to convert my VOB file to see an image and then only split function works correctly, editing not, I have lost hours creating a project and at time of saving, i systematically got "encoding error",
Send few messages to support, i never get any feedback.

3 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They charged me on 8/21/23

They charged me on 8/21/23
Stopped service on 8/25/23

To get any help is almost impossible. 72 hours after my initial contact they sent an email stating the payment was applied to July when I had no access to the apps premium services.
They have no way to adequately address their thievery.
They make it so difficult as to find any recourse to their convoluted accounting that it is clearly an attempt to stonewall any actual resolution.

21 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't give them access to your money!!

The company didn't make it clear that they were going to charge me repeatedly. When I discovered they were doing so, I put a stop to it and asked for a refund of the money they took from me without my permission. That was over a year ago, and I'm done trying. They haven't even responded, only their 3rd party site (Paddle) has responded, but it's to tell me they've reached out to 123apps. So, I'm done chasing, and instead, I'll give them this review so as to warn others to stay away. Their stuff isn't quality on the pay account anyways, use the free stuff for basics, and go buy quality software elsewhere.

5 de agosto de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Overall good.

I have no premium plan for this company. It works pretty well. If you want to work on bigger file sizes you can choose premium plans. It works pretty well.

6 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My go to place for audio / visual editing

I love my 123 audio joiner and video editor.
Its free, very fast and you can do loads of handy things with videos and music.
The software is dead easy to use, the pages are easy to navigate
It is probably the best audio / video I have come across.

6 de agosto de 2022
Opinión espontánea

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