Natalie was great! Made you feel relaxed and confident from the outset. Would recommend to others and will defiantly train with her again. Thankyou for making work on a Saturday worth it!
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Consulta las opiniones de los clientes
Natalie provided a great training experience, with lots of interactive activities giving learning a whole new way to go. Having performed real life CPR on a family member, it was helpful to practice... Ver más
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Ver más
La empresa ha respondido
Excellent paediatric first aid course delivered by Natalie. She is passionate not just about people passing the course, but being able to make that crucial difference in real life first aid emergencie... Ver más
Información sobre la empresa
Escrito por la empresa
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Información de contacto
Keystone Avenue, WF10 4TH, Castleford, Reino Unido
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
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Made it easy to learn
Experienced, knowledgable, friendly and interesting, Natalie made my learning experience extremely positive and easy. Thank you… would definitely recommend her. I can actually remember what she taught!

Respuesta de 1st Steps First Aid
An important course made fun while also…
An important course made fun while also embedding learning at the same time.
Very supportive and lovely instructor.

Respuesta de 1st Steps First Aid
Really informative
Really informative, teacher was very welcoming and happy to answer any questions anyone had.
Would highly recommend.

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Brilliant training and advice given
Brilliant training and advice given. Instantly put at ease and helped to continuously make the learning fun. Thank you 😁

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Natalie is fantastic...
Natalie is fantastic. She's extremely knowledgable and the training is extremely informative. Natalie also makes the training fun. It's a serious topic but she definitely keeps things lighthearted which keeps everyone engage. Highly recommend and wouldn't use anyone else now for our nursery Paediatric First Aid.

Respuesta de 1st Steps First Aid
Very well presented and talked you…
Very well presented and talked you through every thing you needed to know excellent work well done x

Respuesta de 1st Steps First Aid
The best around
I can’t thank Natalie enough she goes above and beyond to make sure it’s drilled into us so we no our stuff. She makes it’s fun but in a way we remember what we need to remember. I’ve use Natalie a few times now and I won’t go anywhere else I can’t recommend her enough. Thank you

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Very knowledgeable and professional…
Very knowledgeable and professional teacher. Good course content delivered in an interesting and active way.

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It was nice .I really enjoyed my course…
It was nice .I really enjoyed my course and it is very helpful for my daily tasks.

Respuesta de 1st Steps First Aid
Would highly recommend
Would highly recommend. Very informative, friendly and very engaging. Would be using again.

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1st steps review
Natalie was very friendly and funny which made the day go a lot quicker, she also explained very in depth which helped us understand more and got us all involved

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This course is very good for everyone
This course is very good for everyone. Natalie is lovely. She made the course enjoyable and fun. I learned a lot. Thank you so much.

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Relaxed
Relaxed, fun, very informative and done in a way that makes you naturally remember the information. Can't recommend highly enough.

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FANTASTIC first aid course
FANTASTIC first aid course. We were given lots of information and teacher had great knowledge. I feel much more confident in my role. Thank you

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I learnt things I had never been told…
I learnt things I had never been told before.

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Great training session
Great trainer, gave us lots of knowledge and was easy to follow. Natalie made the session warm and friendly, and allowed us to feel comfortable.

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Excellent first aid training.
Our instructor Natalie was amazing, so knowledgeable and capable. She was also very friendly and approachable, no question or answer was problem. She was more than willing to pass on feedback after the course. The equipment and materials provided to support the course were excellent.

Respuesta de 1st Steps First Aid
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