Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
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Consulta las opiniones de los clientes
Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Ver más
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I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Ver más
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Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Ver más
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Información sobre la empresa
Escrito por la empresa
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Información de contacto
Keystone Avenue, WF10 4TH, Castleford, Reino Unido
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
Made everything clear and easy to…
Made everything clear and easy to understand also very hands on
The experience helped to give new confidence in carrying out first aid in the future
25 de abril de 2026
Respuesta de 1st Steps First Aid
Thank you for taking the time to review your Emergency First at Work qualification email. Its great to hear that the course has given you confidence in delivering first aid.
First Aid with Natalie
Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel confident in applying what you’ve learned in real-life situations. I’d highly recommend her training to anyone.
16 de marzo de 2026
Respuesta de 1st Steps First Aid
Thank you for taking the time to leave feedback about your Paediatric First Aid qualification course. Its great to hear that you would recommend 1st Steps First Aid to others!
Everything was thoroughly explained and…
Everything was thoroughly explained and anything Natalie didn’t know she did her research and let us know before the end of the day. Enjoyable day also
24 de marzo de 2026
Respuesta de 1st Steps First Aid
Thank you for your review Jazzy, and also for your questions at the course. It was great to teach you Paediatric First Aid again.
A great training course
A great training course. Knowledgeable and patient trainer.
Not death by PowerPoint!
Highly recommend
24 de marzo de 2026
Respuesta de 1st Steps First Aid
Thank you for your review about your Emergency First Aid at Work qualification course Mary. Its great to hear that you enjoyed it!
Amazing trainer
Amazing trainer, made me feel so comfortable as i was very nervous!
24 de marzo de 2026
Respuesta de 1st Steps First Aid
Thank you Jo, that's great to hear and you were great throughout the training day!
Natalie was great at delivering the…
Natalie was great at delivering the course, great in-depth instructions on all aspects. Definitely recommend.
23 de marzo de 2026
Respuesta de 1st Steps First Aid
Thank you for your feedback. Its great to hear that you would recommend the Paediatric First Aid qualification course that you attended.
Respuesta de 1st Steps First Aid
Thank you for leaving a review about the Emergency First Aid at Work qualification course that you attended.
The session was engaging and intense
The session was engaging and intense, but instructor kept us supportive and easy to follow. Overall, it’s a very useful course that leaves you feeling prepared to help in real-life situations.
12 de marzo de 2026
Respuesta de 1st Steps First Aid
Thank you for your review Ela. Its great to hear that your Paediatric First Aid qualification course has left you feeling prepared for real life situations.
Very friendly and informative..made the…
Very friendly and informative..made the course enjoyable
17 de marzo de 2026
Respuesta de 1st Steps First Aid
Thanks for leaving a review about your Emergency First Aid at Work qualification course. Its great to hear that you enjoyed it!
Informative and interactive course…
Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information..
Her resources were top tier and realistic. I will use Natalie again for my first aid training.
7 de marzo de 2026
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course. Its great to hear that you would choose 1st Steps First Aid for your future training.
Nat was very good
Nat was very good, made the course engaging and was very professional in how she delivered the course
7 de marzo de 2026
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your first aid qualification course!
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your Emergency First Aid at Work qualification course!
The banter in the course made the…
The banter in the course made the interaction very easy
26 de febrero de 2026
Respuesta de 1st Steps First Aid
Thankds for your review. Its great to hear that you enjoyed your Emergency First Aid at Work qualification course.
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your Emergency First Aid at Work qualification course!
Very good course very informative .
Very good course very informative .
Course was delivered in a professional biut light hearted manner.
Would highly recommend.
24 de febrero de 2026
Respuesta de 1st Steps First Aid
Thank you for taking the time to leave a review Phil. It is great to hear that you would highly recommend the Emergency First Aid at Work qualification course that you attended.
Excellent First Aid Training with Natalie
Natalie delivered the training in a clear, supportive, and engaging way. She created a relaxed environment that made it easy for complete beginners to learn and gain confidence. The course was informative, practical, and very well run.
24 de febrero de 2026
Respuesta de 1st Steps First Aid
Thank you for leaving a review about the Paediatric First Aid qualification course that you attended!
By far the best first aid courses out there !
The lady who delivered the course created a great learning environment and encouraged everyone to be involved. Myself and our employees have attending many First Aid courses over the years and we all agreed this was the most informative and enjoyable due to Natalie making the dialogue so understandable and relatable to real life scenarios. 👍👏✅
8 de febrero de 2026
Respuesta de 1st Steps First Aid
Thanks for your great review Craig. Its amazing to hear that this is the best Emergency First Aid at Work qualification course that you have attended!
A really good service and made the day…
A really good service and made the day very interesting aswell as learning. Would highly recommend
8 de febrero de 2026
Respuesta de 1st Steps First Aid
Thank you for highly recommending the Emergency First Aid at Work qualification course that you attended!
Definitely recommend
Had my first aid course last week and I would definitely recommend best one yet 👌
14 de febrero de 2026
Respuesta de 1st Steps First Aid
Thank you for your recommendation. Its great to hear that it was the best first aid qualification course that you have attended!
Very informative and an very enjoyable…
Very informative and an very enjoyable day I feel I learnt a lot from it
2 de febrero de 2026
Respuesta de 1st Steps First Aid
Thank you for taking the time to leave a review about your first aid qualification course. Its great to hear that you enjoyed it and that you learnt lots of new information.
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