24locksmith Opiniones 

256
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

He was prompt, and tried to resolve a very difficult lock malfunction. After two hours, made us secure and left, promising to return next day. This he did, and spent a further 2hrs solving the probl... Ver más

Valorada con 5 estrellas sobre 5

I locked myself out of the house and went straight to google where I found 24 locksmith, I called on a Saturday about 3:30PM and got the confirmation they can come within an hour. I waited outside and... Ver más

Valorada con 5 estrellas sobre 5

Fast and efficient service from beginning to end, from initial phone call request to work completion. Very pleasant to deal with. Initially it was thought that it would be an expensive job, replacing... Ver más

Valorada con 5 estrellas sobre 5

Arrived within 2 hours. Sorted out issues, front door lock/handle, back door adjustment & safe issue. All sorted in three quarters of an hour. Job done. Would highly recommend, couldn’t fault.

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4,6

Excelente

TrustScore: 4.5 sobre 5

256 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(256)

1 opinión en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

I am very happy with the service…

I am very happy with the service received from this company. They were very professional when they attended my recent lock failure.
My only gripe is there is a hole left in the door handle of my patio door where they had to drill into to gain entry. At the time I never noticed this but I feel this should have been sorted at the time or mentioned, otherwise a good professional service.

10 de enero de 2024
Valorada con 5 estrellas sobre 5

They came out very quickly to make the…

They came out very quickly to make the back door of my house secure, returning 3 days later to complete the job.The locksmith was polite, explained in detail what they problem was and gave me two options. I would recommend this company.

10 de enero de 2024
Valorada con 5 estrellas sobre 5

Good service

Pros - Out within the hour, locksmith talked us through the issues at each stage, no obligation to commit on replacement parts required, saw the job through to completion.

Cons - Pricey

17 de enero de 2024
Valorada con 5 estrellas sobre 5

Locked myself out of house

I locked myself out of the house and went straight to google where I found 24 locksmith, I called on a Saturday about 3:30PM and got the confirmation they can come within an hour. I waited outside and in about a hour the locksmith showed up and he started immediately to work on the door and managed to get it opened. Very professional and job really well done.

15 de enero de 2024
Valorada con 2 estrellas sobre 5

Kinda feel like I’ve been conned

Kinda feel like I’ve been conned? Whilst the ‘locksmith’ came quickly and completed the work (I’d locked my keys in my flat) he went straight to drilling the lock and wouldn’t tell me how much it would cost as he needed to see what was inside, and of course by the time he’s drilled the lock and I’m inside my flat he charged me £750 total for the work. Whilst I appreciate it was 20.00 on a Saturday this feels extortionate for what took the man 30 minutes. An expensive lesson learned…

13 de enero de 2024
Opinión espontánea
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Respuesta de 24locksmith

Hi Georgina,

Thank you for leaving a review. Whilst I appreciate that you received such locksmith service I would like to assure you that it wasn't provided by us, we would never refuse to give costs before opening a door, our locksmiths are professionals and know exactly which lock is on the door, there is no such thing as to "see what's on the inside" - everything is visible as soon as the locksmith sees the lock from the outside. I would also like to point out that we do not have anything that's even close to such extortionate costs for a locksmith service, no matter if it's a saturday, sunday, day or night, such prices are never charged by us. Sadly, there are a couple of locksmith scammer companies going around and it seems you have unfortunately come across one of them.
I have already made a request for your details so I can send you our companies name, details, website etc - we are GLSS ltd and all of our details are provided on the electronic receipts we send out.
I would like to ask you to please delete the above review as it defames our reputation and is misleading to any future customers. Thank you for your understanding and I am happy to provide any details of our company to you so you are sure that your review is about a different business.

Kind regards,
Lisa

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