This is the secund time I use this website to buy contacts. The price is quite good however their customer service is superb. No doubt I will do business with 393 in the future again.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’ve now have had several orders from 393lens.com and I have always had a great experience with them. They provide a very reliable and dependable service for me and I would not hesitate to order f... Ver más
La empresa ha respondido
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Ver más
La empresa ha respondido
It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.
Información de contacto
4,6
Excelente
436 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Shipping is smooth but i got to pay 160…
Shipping is smooth but i got to pay 160 sek extra for customs. Thought it was included.
17 de mayo de 2021
Respuesta de 393lens.com - Contact lens Online
We are sorry to hear that,
Customs duty is levied by the customs authority of the destination country, we have no influence over the import customs duty levied.
if you think that the import duty is incorrectly charged, then please lodge an appeal with your local customs authority.
Fast packing & delivery..
Fast packing & delivery... I actually recommend my friends and all to get from them. Thanks for good deals....
15 de mayo de 2021
courier company brought wrong items but…
courier company brought wrong items but 391 manages to send me new item without any costs for me.
Thank you for your swift action.
11 de mayo de 2021
delivery was fast as usual
delivery was fast as usual, and got the correct orders thank you :-)
11 de mayo de 2021
Great value
Fast shipping with up-to-date tracking at every point, 5 working days to Singapore . Items packaged well enough as 2 boxes were slightly dented.
29 de abril de 2021
Easy, accurate, and fast
This was my second order. Easy, accurate, and fast. Thanks
23 de abril de 2021
Customer support is great
Customer support is great. Ordered wrong power and was able to exchange.
13 de abril de 2021
Was great
Was great. But the shipping tracking details can be improved, it was hard as the updates was not regular in the tracking details. So it was hard to estimate how much longer should i wait. But overall was great great.
7 de abril de 2021
Delivery for 393Lens was perfect
Delivery for 393Lens was perfect
however shipment is still held at customs due to internal issues
29 de marzo de 2021
I would give 5 stars if package…
I would give 5 stars if package included lense cases
28 de marzo de 2021
Respuesta de 393lens.com - Contact lens Online
Hello Han
You can always ask for spare cases in the check-out notes, we will be happy to send a few extra cases.
Quick delivery
Very fast and efficient delivery and decent prices. Will buy again from them.
25 de marzo de 2021
Very fast delivery even though there's…
Very fast delivery even though there's no delivery charge. A lot cheaper than local shops. Will definitely purchase again
14 de marzo de 2021
Good experience using the platform to…
Good experience using the platform to buy my contact lenses. I had to change my order due to a mistake I made after placing my order and managed to get it changed smoothly via liaising with the support team. Will order from the platform again.
6 de marzo de 2021
Reliable delivery
Easy to order, more affordable than other websites. I ordered express shipping on a Thursday night, parcel arrived in Singapore on Monday.
20 de febrero de 2021
My trusted site for contact lens
My trusted site for contact lens. Easy to use site and always prompt in delivery. Customer service is also tip top.
11 de febrero de 2021
Easy ordering and arrived quickly in…
Easy ordering and arrived quickly in good condition without problem
8 de febrero de 2021
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.