724Transfer.com Opiniones 

Warten am falschen Abholpunkt und wollen dem Kunden die Schuld in die Schuhe schieben.

I booked a return airport transfer through Booking.com for 2 August 2026 in Bodrum, operated by 724 Transfer, supplier reference 612532537.

Pickup was scheduled at 11:00 at the hotel address on the booking. Nobody came. We were waiting outside before 11:00. Calls to the driver number and to the company landline went unanswered, except one at 10:59 where staff told us the driver would be there within 5 to 10 minutes. He never arrived.

At 11:32 the company admitted in writing on WhatsApp that the vehicle had broken down, apologised, and instructed us to take a taxi and send them the receipt, confirming the amount would be refunded. We asked them to send a taxi at their own cost instead, they did not. We took a taxi to the airport and paid 2300 TL. The official receipt and our bank details were sent to them the same day at 12:41. At 13:08 they confirmed in writing that their accounting department had been informed and that the refund would be made as soon as possible.

Three weeks later, nothing has been paid. Reminders on 12 and 15 August received the same answer every time: the request has been forwarded to accounting. No date, no amount, no commitment.

A breakdown can happen to anyone. What I am reporting is a refund promised in writing and never paid, and three weeks without a single concrete answer.

Das Transferunternehmen verdient keinen Stern! Abholung vom Hotel um 20:20 Uhr terminiert, habe ab 20:10 Uhr rechtzeitig gewartet. Da kein Transfer kam, habe ich ab 20:28 Uhr vergeblich versucht über whatsapp 724 Transfer zu erreichen und eine Info zu erhalten. Parallel habe ich auch per Telefonnummer versucht jemand zu erreichen, landete nur in einer Warteschleife, keinen Kontakt. Um 20:52 Uhr wurde endlich auf eine Nachricht reagiert mit der Frage,ob ich nicht im Transfer sei. Nein! Dann hieß es in 5 Min. kommt Transfer, um 21:04 Uhr wurde ich abgeholt, Bus mit Corendon und 724 Transfer Schild. Der Fahrer war absolut unverschämt, hielt zusätzlich zum Halt an der Tankstelle (wo von keinem Gast Geld eingesammelt wurde!),an einem Geldautomat,an dem ein Fahrgast sich viel Zeit nahm Geld abzuheben. Der Fahrer machte die Aussage,dass ich eigentlich nicht sein Fahrgast wäre und er nicht verantwortlich sei,ob ich den Flug erreiche. Fazit: es kann immer mal Verspätung geben,dann aber nicht zu informieren und nicht erreichbar zu sein geht gar nicht. Es gab keine Begründung und keine Entschuldigung von 724 Transfer. Unprofessionell!

Absolutely unreliable company!! They take your money, but they don’t pick you up. I strongly recommend staying away from this company!!!

On the morning of Sunday, August 9, we had a 10:20 connecting flight from Gazipasa to Istanbul. Our scheduled airport transfer was supposed to pick us up at 7:45 a.m., but the vehicle never arrived. We waited until 7:55 and then started trying to contact their office by phone. After approximately 15 minutes of persistent calls, we finally managed to reach them. We were told that, due to a system error, the driver had continued to the airport without picking us up. They said there was nothing they could do and simply told us to take a taxi.

It is absolutely scandalous that a company whose sole business is airport transfers has no Plan B and, despite having a confirmed booking that had already been paid for, could simply let the driver leave without picking us up and then claim there was nothing they could do.

We could have easily been in a situation where we had no money left to pay for a taxi at the end of our holiday. We could also have struggled to find a taxi with only two hours left before our flight. We were lucky because we were staying at family home, and we managed to find someone who could drive us to the airport for the cost of the journey. Even so, we only just made it in time. I can’t even begin to describe how much stress and anxiety we experienced.
Despite the inconvenience, stress, and additional expense they caused us, they absolutely refused to reimburse our costs. We did not even receive an apology for the situation they put us through.

I have never experienced such an irresponsible and unprofessional company in my life. I strongly advise everyone to stay away from them!!!

And I don’t even want to imagine the financial damage we would have suffered if our flight had been, as is usually the case, from Antalya instead of Gazipasa. Being left stranded at the last minute and having to take a taxi to the airport could have cost us a significant amount of money.

Absolutely unacceptable. Avoid this company at all costs!!

Instead of 120 minutes it was 4 hours, in a very, very hot car. Not recommended

Jag har åkt mer än 10 år med dem men tyvärr de har blivit värre o värre med tiden. Sist jag åkte med dem, det blev så stressigt. De hade sagt 9:40 pick up men de kom kl 9:00 och ville hämta mig. När jag sa men ni hade sagt kl 9:40 då sa dem antingen åker du nu eller då tar du ditt eget taxi. Jätte dåligt. De hade ändrat tid utan att meddela mig och när jag förklarar det de var så fräcka sa åk inte med oss ta annat.
Tyvärr de har blivit större men servicen har blivit värre och värre. Kommer aldrig åka med dem.

Driver came over 20+ minutes late, the support team consistently pretended he was outside waiting.

When we had sent picture evidence to prove he wasn’t, they then stated he was delayed and it was out of their control.

When the driver did arrive, he didn’t inform us that he was going to another hotel to drop off a bag, causing further delays for us. Despite us informing him we were already very late.

DO NOT BOOK, awful service, avoid at all costs. We booked through booking.com, please avoid this provider.

Katastrophal 😡😡😡
Sind nicht von Alanya wie vereinbart abgeholt worden. Kommunikation über WhatsApp sehr umständlich. Mussten nach 1 Stunde Wartezeit ein Taxi zum Flughafen Antalya nehmen😡

Great service! Great mulilingual driver, on time upon appointment. Spotless new cars, an affordable prices
Thank you Sergen our driver.

Vielen Dank für den tollen Service. Es hat alles, von der Buchung bis hin vom abholen am Flughafen zum Hotel und nach einer Woche wieder zurück, reibungslos und ohne Komplikationen geklappt
Dafür gebe ich perfekte 5 Sterne ⭐️⭐️⭐️⭐️⭐️
Nochmals vielen Dank

Wir sind eine große Familie und haben schon oft über Transfer 724 gebucht. Bisher waren wir zufrieden, aber diesmal waren wir sehr enttäuscht. Am 14.09.2025 um 2:15 Uhr fuhren wir von Mahmutlar Alanya nach Antalya flughafen. Der Fahrer war äußerst unfreundlich, hat unsere Fragen nicht beantwortet und uns sogar gesagt, dass wir im Auto nicht reden dürfen. Während der gesamten Fahrt fühlten wir uns respektlos behandelt. Nach dieser Erfahrung müssen wir ernsthaft überlegen, ob wir künftig wieder über Transfer 724 buchen – denn leider sind manche Fahrer wirklich unfreundlich.

Gebt lieber etwas mehr Geld aus!
Ich hatte ein Bustransfer gebucht.
Wir mussten 90!!! Minuten warten - bei 38 Grad am Mittag - bis alle Passagiere da waren .
Wir haben keine weitere Information bekommen, auf Nachfrage wann es los geht, kam die Antwort „bald“ da waren es noch einmal 45 Minuten.
Man hätte uns in den klimatisierten Flughafen zurück schicken können oder wenigstens eine Flasche Wasser geben können.
Beim Rücktransfer kam der Fahrer 30 Minuten zu spät und hat versucht die Zeit wieder aufzuholen . Er ist so schnell und rücksichtslos gefahren, dass ausnahmslos alle Mitreisende froh waren, das wir am Flughafen ohne Unfall angekommen sind.
Ein Privattransfer mit dieser Firma hatte ich auch schon einmal gebucht, der war damals okay.
Aber nach unserem diesjährigen Aufenthalt in der Türkei steht fest, 724 Transfer werde ich nicht noch einmal buchen.

Review: Dangerous and Traumatizing Taxi Experience in Fethiye

We had a terrifying experience with a taxi transfer in Fethiye that should never happen to anyone.

Our group of six people, including two minors, was supposed to be taken to the airport as part of our pre-booked transfer from Liberty Fabay. Instead of taking the usual route, the driver of one of the minibuses suddenly turned off the main road and drove us deep into a remote, forested area—completely the wrong direction from the airport.

Despite repeated requests to take us to the airport, the driver ignored us. He drove on rough, unpaved paths, eventually getting stuck in sand on a deserted beach. We were trapped there for almost an hour. We were scared, confused, and helpless. The minors had panic attacks. It felt like we were being abducted.

Thanks to a miracle and the help of our UK travel agent, we managed to walk a few kilometers back to a main road, where we reunited with the second transfer and made it to the airport.

This was a traumatic experience. We have reported everything to the local police and provided them with evidence: GPS location, photos, videos, and witness accounts. We are demanding answers—why were we taken there, and for what purpose?

Please be extremely cautious when booking transfers in Fethiye. What happened to us could have ended far worse.

We have used this transfer company a few times now and they have always been 100% reliable. Always on time and excellent communication. We have booked direct snd also via Hoppa and no issues.
Prices are reasonable,
Vehicles are clean and new and staff friendly and helpful.
Well done!

Kein Verständnis für kunden wollte meinen Rücktransfer zeit ändern Da die Zeit falsch angegeben war .
Bei dem Schriftfeld Notiz habe ich die Flugnummer angegeben und gebeten dass die Zeit angepasst werden soll leider keine Reaktion Der Fahrer kam zur falschen Zeit per Telefon wollten sie von nichts wissen.
Mußte mit Taxi zum Flughafen.

Had a horrible experience today. 724 transfer have changed the departure time for 30 min earlier at the morning with sending only one whatsapp message late at the evening a day before leave. Of courser we've missed this message.

At the morning the driver was calling and said "hurry up" very rudely, so we rushed downstairs in 5 min, but the bus was already gone!

The support was very rude, claiming it's "our fault" and refused to refund!

Worst transfer experience ever, lots of stress and nerves. Avoid it any costs. I will keep demanding refund and posting this review everywhere I can.

Ich habe dieses Unternehmen am 12.10.24 zum ersten Mal genutzt(sonst andere Unternehmen) und kann es in meinem Fall zu 100% weiterempfehlen. Buchung über die Homepage einfach, bei Rückfragen über WhatsApp sehr gut erreichbar und es wird schnell geantwortet. Vor dem Transfer wurde ich über WhatsApp mit allen Informationen kontaktiert. Mein Flug hatte leider 1h Verspätung und es war kein Problem. Ich wurde pünktlich in einem komfortablen E-Auto am Flughafen abgeholt und zuverlässig ohne Stopps zum Hotel gebracht. Vielen Dank an die nette Fahrerin Yeliz: Sie ging auf meine Wünsche ein auch wenn sie nur türkisch verstand. Sie ist eine freundliche, engagierte und zuverlässige Fahrerin. Ich hoffe, dass Sie auch meinen Transfer zurück durchführen kann.
Liebes 724Transfer Team, macht weiter so und behaltet die Sonne im Herzen ❤️
Update :
Der Rücktransfer am 22.10.24 vom Hotel zum Flughafen verlief ohne Probleme. Fahrer überpünktlich da, E-Auto komfortabel leider ohne Wlan und super gut am Flughafen angekommen.

Driver came to wrong place. Didn’t answer the phone. While pregnant woman with bag was looking for car through all nearest buildings passed 15 min. Finally she found but that time driver said I wait you 15 minutes now I will not take you go by taxi. And went. In call center the also can’t talk with customers just screaming and making guilty. The most disgusting company. ATM transfer much more better

I have used this service 18 times between Alanya and Gaziapazza Alanya Airport GZA and Antalya airport and the service is competitive. Today a young man came at 5.05 am right on time and delivered my Spanish girl friend to AYT
Listen you may read only complaints here. But please be sure they use qualified caring drivers have the best cars and have Excellent insurance. A taxi costs 2x or 3xs as much. Now you need to be ontime contact them on Whats App or Telegram immediately if any problems.
Enjoy Turkiye and please show respect these are a great people.!

I booked a transfer from my hotel in Belek to Antalya airport through hoppa, the local provider was 724 transfer.
I never received a pickup time, no info at all. No contact data either.

I ended up taking a taxi the night of departure 4 hours before my flight was on as until then I hadn't heard a beep from the provider.
An hour later, i.e. 3 hours before the flight I received a call from the provider via whatsapp telling me that they would NOW be ready to pick me up. So they did have my contacts all along?! Three hours with an hour traveling time is cutting it close so they probably knew I wouldn't just be waiting that long but take a taxi.
I think they just gamble that people will take a taxi if they don't receive a pickup time so they don't have to go through with the transfer and then do that last-minute call so they can "prove" that they were actually providing the transfer and keep the money ...
I'm not even sure they were at the hotel. Maybe that call just comes from the office.