8fit Opiniones 26

Just received an email from equifax saying how this company has leaked my details onto the dark web! Absolutely disappointed. Disgraceful!

Snipppet from equifax!

“You received this Notification because your information has been shared improperly on the dark web. The exposed information may be associated with the website/service 8fit.com.
During enrollment, we run a one-time historical dark web scan looking back to 2008 to determine if personal information about you has been exposed”

Absolutely disgraceful company charged me without any knowledge my side right before Christmas I have never used the app this customer service is shocking completely ignored my email and auto responses I view this company as a con

Questo è sito è una truffa.
Senza richiedere nessun addebito, mi sono stati RUBATI dei soldi per un abbonamento MAI effettuato.

This is a pro company with world class customer service. In most cases this will help you on your goal. If you are in for calculating calories with a good amount of recipes and some good training activities this is a good place to start.

Be very careful with this site. Your personal information is not safe.

Took advantage of the free trial they were offering, wasn't impressed with the content so the day prior to the fee being deducted from my account I cancelled the free trial, the next subscription was taken regardless, so I claimed it back through my bank only to be told that 8fit had advised that I hadn't cancelled the subscription in time, and to provide evidence of when this was cancelled, this information is not available on the app so I contacted 8fit and asked them to provide me with this information, at which point they refuse saying 'you need to contact your bank directly' 'we will not speak with you until a final decision has been made. This is utterly disgusting and no wonder they only have 2 stars, in fact I am stunned they have that many, avoid at all costs.

A few weeks ago I happened to run AVG antivirus on my phone, and got alerted to "hackers got a hold of your password and published it online" and then shows my email address. The leak was discovered February 28, 2019.

I have never even heard of this company, so I have no clue as to how this even happened, and I'm definitely NOT installing the app to try changing the password. I also don't want to have to attempt logging in, and having to do the "forgot password", because then I'll have to give my email address to them AGAIN! If anyone knows how to change my password or delete it and my info, please post instructions for me and other people dealing with this!

Based upon other reviews, it seems this has happened to other people.

Somehow started a free trial don't know how long for but it appears it came to an end and they took 2 payments within a day of each other of £56.99 so a total of £113.98 in 24hrs. I have sent 3 emails, submitted a request via their website and sent a Facebook message to no avail. I've been left now needing to avail of a food bank as I've been left with no money. Is it not law now in the UK for companies to notify me of a free trial coming to an end?

Never ending subscription fees

I previously rated as 1 star (see below review), but I am updating to 2 stars as 8fit have advised they are now refunding the subscription fee. However, companies are required to provide prior notice of deducting subscription fees in the UK, so it would be much better if this was observed in the first place

Previous message

8Fit continue to take subscription fees without prior notice after you have cancelled your subscription. Moreover, I didn’t like the content in the app. There are much better fitness services available for lower fees

I got charged twice 3 days ago (£56.99!!!), luckily my Bank noticed that there was a fraud transaction, and as a result cancelled my old card and issued new one.
As soon as I saved my new card to the Apple Pay, I got charged for the same subscription AGAIN!

I see that a lot of people are trying to cancel their subscriptions.. But funny thing is that I don't even have an account with 8fit!

3 attempts on different dates to take fraudulent subscriptions from my account. Luckily my bank blocked 2 but I had to block 1 which leaves me inconvenienced whilst I'm issued a new card

Just run a very comprehensive virus checker which identified 8fit as being associated with some of my data being on the dark web. Not impressed, suggest this company is avoided and if already being used, that it’s removed from your devices and any passwords changed.

8fit.com is a sham company. Their main source of income is selling your personal data on the Dark Web. This has been verified by a banking app that checked that this happened to my account.

Some one who is located in either Germany or Spain should complain to the appropriate authorities and have them shut down.

NEVER get a subscription from 8Fit. You will NEVER be able to cancel the subscription and there is no customer service to help you with it. They refer you to when you got the app and have to go through them.
Have been trying to cancel the subscription for TWO YEARS! HORRIBLE!!!

WHAT KIND OF BUSINESS DOES NOT HAVE EMAIL ADDRESS OR NUMBER

I don't have have this account on my subscription so how can I cancel, They are trying to take 26.99 out of my account. I WILL CALL THIS COMPANY SCAMMER'S I AM ANGRY I have blocked my card but I still worry I am going to be charged

Love the app. Great meal recipes, exercises, and it’s very easy to track my calories and protein intake. I contacted customer support with an issue and I received a prompt and helpful response. I’ve had the app for about 2-3 years now and I just set a reminder when my subscription is about to expire and then decide to cancel or continue - overall no issues and happy with the app & service.

ATTENTION TRAP: they won't let you cancel the subscription by saying "Network Error", client service doesn't reply, and even you delete your account, the subscription will still exist.

Update: after claiming on the 14th day(the last eligible day according to them) of the "starting date"(I don't know how it's computed), they processed my request for the refund and canceled the subscription.

Polite and fair customer service. They gave me a full refund upon request.

I HAVE NEVER REQUEST THIS KIND OF SERVICE AND I'VE FOUND A DIRECT CHARGE ON MY CREDIT CARD. FOR THIS ISSUE I'VE ALREADY ACTIVETED MY LAWYER AND I'VE REPORTED TO THE AUTORITY FOR ILLEGAL PRACTICE.

Just like many of reviewers, I was also tricked into a full-year subscription. And I also couldn't get a refund. It's really just a dark user experience pattern. It's a shame they are using it because the app itself is really good. I was pissed when that happened and couldn't use the app anymore even though it was paid for a full year. However, the time has passed, a good discount was offered and I decided to try it again. Because, as I said before, the app itself is really good — one of the best I've ever used. Now I have a reminder set up to cancel before the year ends (if I won't be using this app by that time) to prevent being tricked again. But for now, I enjoy this app very much. Let's hope they will get rid of the dark pattern soon because it's really turning against them in the long term.