Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Auto insurance is highly over-rated. Slow, incompetent service, higher monthly premuims than most other insurers. Customer communications are vague, canned responses. Emails are annoying and disrespe... Ver más

Valorada con 3 estrellas sobre 5

Very disappointed with life insurance. I pay yearly AARP for senior discounts. New York Life policy has consistently been higher in price than other companies. But you're stuck because you'll have to... Ver más

Valorada con 1 estrellas sobre 5

If customer service is a real thing at AARP, they’re doing a great job of hiding out. Almost two months I’ve been telling them that I can’t use my reward points but When I complain, I’m told that D... Ver más

Valorada con 1 estrellas sobre 5

I paid $55 in 2025 to get membership for 5 years. I got renewal /expiry notice recently. On inquiry AARP told that the membership is for only 1 year! In spite of repeated requests and follow ups the... Ver más

Información sobre la empresa

  1. Asociación u organización
  2. Organización sin fines de lucro

Información proporcionada por diversas fuentes externas

AARP was founded in 1958 by Ethel Percy Andrus and Leonard Davis.


Información de contacto

  • E NW St, 20049, Washington, Estados Unidos

  • aarp.org

1,3

Muy malo

TrustScore: 1.5 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Gift Card Purchases

I purchased two discounted gift cards from the AARP website after making several unsuccessful attempts. The gift cards were to be emailed to me within hours of purchasing. The website indicated that each gift card would be sent separately. I received one of the gift cards but not the second one. I phoned customer who told me it could take five to 10 business days to resolve. It has been nearly a week and I still have not received the gift card. I have requested a refund but have been told I would need to wait the five to ten business days for resolution. I would not recommend purchasing gift cards from this company.

24 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

In the Dec/24

In the Dec/24 - Jan/25 issue is an article in the UpFront/Tech section. Scan the Barcode it says. Well, the article written by Lexi Pandell, is full of misinformation. She lists 3 apps "that will help" with information using the barcodes of packaged food items. I installed the MyNetDiary app to try it out. This is a diet site with fees, not free. I did not try the other 2 sites she recommended. The article should have stated fees may be involved. I have since deleted the app.

27 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AARP is for profit & make it difficult to CANCEL!

Tried for years, at least a decade, to cancel AARP membership aarp.org from their worthless site & magazine. They have their website set up to where they discuss click here to cancel but it doesn’t offer a way you can cancel. When you go to their community board & you type how to cancel, you can see various posts about how do I cancel and the response is always the same. Someone posts a reply with “ I’ve sent you a private message to cancel your membership”. You only see this same response, no instructions about how to direct them or anyone else to the place where you cancel. That’s because there is no place to cancel. Most people give up as I have in the past & they are stuck with this useless membership for another year. They don’t offer any discounts that one can’t get on their own. And the worse part is that they’re doing this to the very people they claim to help, Seniors! This is total fraud, with all the many companies that have gotten in trouble for this very thing, this is not an oversight. This is intentional to keep their membership numbers & subscription dollars. This is what I just posted on their site in the community pages… “Why do you make it so difficult to cancel this membership? I know my way around a website. You intentionally don’t have a place where one can just cancel their membership with just one click. People resort to leaving a message here then someone responds with a message that they’ll be sent a private message. They don’t respond in a way that other’s looking for the same information can cancel their membership as well. This is done intentionally to keep them enrolled & keep their money. Most people just give up. Well not me! I’m sick of seeing this charge every year for something I don’t want or use. I’m going to report AARP to the FTC’s website for this exact type of fraud! You can do the same at: ReportFraud.ftc.gov. Also reporting you to my state attorney’s office, and trustpilot.com. Shameful that you take advantage of the very people you claim to help! I’m not the only senior with this problem. They should not be allowed to use the .org domain extension, this is a for profit organization!

24 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Accuses members of fraudulent activity…

Accuses members of fraudulent activity on website, I have been using my account the same way for the last decade, now all of a sudden I have fraudulent activity. Will not refund retroactively for their claim of member only services, which you do not get because they lock your account. Has turned into a total liberal rag. Goodbye.

24 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This organization is a ripoff

This organization is a ripoff. they advertise themselves as being advocates for people 50 years of age or older, but they're not. They dangle that carrot in front of your nose all the time, trying to make you think that their choices are better than the average, but they are not. perfect example for me is the Hartford insurance scam they always promote. they brag about low rates for seniors... not true. I'm 70 years old and trying to live on social security, signed up for that Hartford scam for my homeowner's insurance AND my car insurance. after 6 months of having it, my car insurance went up $100. I don't even drive that much and have SPOTLESS driving record. no tickets or accidents for probably two decades. my current car is a 2017 and I have 45,000 miles on it. That's how little I drive. And in addition to that, after one year of having the homeowner's insurance with them, my premium went up $400 for absolutely no reason. I've made no claims. So, my advice to anyone reading this is don't waste your time or money on AARP. you will be paying a membership fee for things you don't care about, or don't use, and if you do sign up for something they offer, it doesn't live up to what it is advertised to be .... I will now be spending the next month or two trying to replace my homeowner's insurance and car insurance with someone who offers reasonable rates.

15 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

don't use AARP recommended Insurance

I have health, life, and auto with companies that AARP recommend. called the # for unitedhealthcare, wondering why my premium was taken out this month. I cancelled it mid-november and went with a different insurance. With a cancel date of 12-31-24.
they informed me i never called in and cancelled.
SO I ENDED UP PAYING TWICE THIS MONTH FOR HEALTHCARE INS.
BEWARE united healthcare are crooks.
in fact after such a horrible experience, i will cancel/replace every insurance product i have thru AARP. THEY CLAIM TO BE ADVOCATES FOR SENIORS......HA HA!

21 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Went to renew with an offer of $12 one…

Went to renew with an offer of $12 one year membership but when selecting it i instead got charged $63 for a 5 !!! year membership. And the login info which they verify will not work. So I can't access my account to cancel which they promise you " can cancel anytime". So charged too much and can't access the account. And can't reach anyone by any means (phone, text, email, chat, etc.)

3 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am filing a formal complaint about an…

I am filing a formal complaint about an unresolved issue involving AARP and Walmart. Despite repeated efforts, I have been unable to use the $20 Walmart+ membership discount offered by AARP.

Summary of the Issue:
AARP advertises a $20 discount for Walmart+ annual memberships. My AARP membership number is [redacted], linked to the email [redacted], while my Walmart+ account is under a different email, [redacted].

I initially applied the discount to an old Walmart+ account, which I later canceled due to issues. Attempts to apply it to my new Walmart+ account result in the error message: "It looks like that code was used before." I first contacted AARP about this issue on November 29, 2024, and it remains unresolved.

Steps to Redeem the Discount:
Navigate to the AARP Member Benefits page.
Click "Walmart+ $20 off a Walmart+ annual membership."
Select "Learn More."
An error message appears: "It looks like that code was used before."

Timeline of Events:

November 29, 2024:
Initial contact with AARP.

December 6, 2024:
Contacted AARP via chat. Representative Sue advised me to call Walmart at 1-800-924-9206. Called Walmart, which directed me back to AARP. Escalated issue with Amanda at AARP.

December 13, 2024:
Received an email from AARP Member Relations (Mariama Anderson), stating Walmart's Resolution Team would contact me.

December 23, 2024:
Followed up with AARP as no response or resolution was provided.

Ongoing:
Both Walmart and AARP direct me to the other, claiming it is not their responsibility.

Unresolved Issue:
The discount is tied to my AARP membership and cannot be re-applied to my new Walmart+ account after cancellation of the previous account. The lack of resolution has caused frustration and wasted time.

Request for Resolution:
I request that the AARP discount be applied to my new Walmart+ account, as promised in AARP membership benefits.

29 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

My dad had a acciental death policy…

My dad had a acciental death policy with aarp. He lost his life in a accident in August. And aarp is denying his claim i have the coroner report and it states accident. So why are they scamming people out of there money. And was paying on it when he passed away.

8 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fortunately i only signed up for a…

Fortunately i only signed up for a year, still haven't received the free gift after three months. I don't like all the emails and did unsubscribe from them several weeks ago but every day there are more in my junk mail. The mailed publications are for the wealthy, I can't afford books, shows or travel the discounts are useless for people like me. The car insurance company told me they can't compete price wise with my current insurance. Why can't they just include some information for the average senior instead of being geared more to the wealthy? I turned off auto renewal.

15 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

2015

I've had an AARP membership since I was 50, I'm now 60 and have NOT once used the membership, the publications are no better. If you're wealthy, not living on a fixed income, or disabled it might be great but if you're like a lot of older Americans, you're struggling, can barely make ends meet, etc and AARP will do nothing for you. It's a scam. They'll happily take your money, promise you the world, and deliver nothing. Nothing in their current model helps, supports, or even acknowledges people like me. Save your money and buy something useful like food, shelter, and medicine. Shame on you AARP. You're an embarrassment. Use their crappy publications to line your bird cages. Stay away.

10 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Spam emails

Tired of spam emails from this company. I get several day. I am not interested in their service.

28 de noviembre de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más