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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I purchased a umbrella for my patio set from ABC canopy this past May. Although the steel frame is sturdy and I have the UV protection on the umbrella, the solar lights are giving out already. And the... Ver más

Valorada con 5 estrellas sobre 5

I contacted ABCCanopy to get replacement cross bar brackets for our 10x20 tent. They were so helpful and patient through all my questions. The payment process was simple. We live in Ellensburg, WA... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m writing this review in trust ABC made my top incorrect and they are standing by their words sending full refund for miss hap I’ve owned an abc for many years they are very well built If ref... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently received our 4th tent from ABCCANOPY. The 1st couple were the S1 Nova. We really enjoyed the ease and convenience of moving and setting up these canopies. How ever we let a customer use one a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles de exterior

Escrito por la empresa

We supplies a large variety of selections on shelter products such as pop up canopies, gazebos, party tents, parasols, marquees and related products such as canopy walls, tops, and stakes, etc., which are with the best quality and the lowest price. For we have our own factory (spans 23,000 square meters), which enable us to cut all the middle chains and control the quality of each product rigorously. We source our products straight from our own facility, which ensures our prices are the best. We are so certain you won’t find cheaper that we offer the Best Price Guarantee. What's more, custom products (such as custom canopies, marquees, table covers, parasols, and flags) are also provided with advanced printing technology. We always take customer experience as the top concern, all of our products come with a worry-free warranty, and our friendly customer service professionals are always standing by to help. On top of exceptional designs, products, and services, ABCCANOPY also offers free delivery on se-lected orders. It is your time to save money on shipping while getting promotional and branding.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

202 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(202)

135 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

There was an error made on my part when…

There was an error made on my part when ordering our replacement canopy. The team was courteous and extremely helpful in assisting us with problem. They are going to be sending us the correct replacement canopy. Thank you so much for all of your help.

25 de julio de 2025
Opinión espontánea
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Respuesta de ABCCANOPY

Thank you for your kind words! Mistakes happen, and we’re always happy to assist. Enjoy your replacement canopy, and don’t hesitate to reach out if you need anything else!

Valorada con 5 estrellas sobre 5

Amazing customer service and support

Amazing customer service and support. The product shipped quickly and was easy to set up.

6 de julio de 2025
Opinión espontánea
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Respuesta de ABCCANOPY

Thank you for the glowing 5-star review! Your satisfaction means everything to us!

Valorada con 5 estrellas sobre 5

Quality and service both great!

The umbrella I ordered is good quality. The material is vibrant in color and seems very durable and unlikely to fade. The customer service team has been very reponsive!

14 de julio de 2025
Opinión espontánea
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Respuesta de ABCCANOPY

Thank you for the wonderful 5-star review! We truly appreciate your feedback and look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Great experience from ordering to delivery

Great experience from ordering to receiving our custom tent. The process for ordering was easy and design changes to the original mock-up were made quickly and without difficulty. We are excited with the finished product and would recommend

20 de junio de 2025
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Respuesta de ABCCANOPY

Thank you so much for the fantastic 5-star review! We truly appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Great product and customer service

I loved how easy it was to set up the 10x10 pop up canopy! Perfect for beach, camping, and backyard BBQ's. Customer service was a quick and easy process when I needed replacement parts.

10 de julio de 2025
Opinión espontánea
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Respuesta de ABCCANOPY

Beach days, camp nights, and BBQ feasts—your canopy’s living its best life! Here’s to many more sunny adventures with ABC by your side!

Valorada con 5 estrellas sobre 5

Great product

Very easy to assemble, transport, and put up. Very easy for parties.

19 de junio de 2025
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Respuesta de ABCCANOPY

Thank you for the 5-star review! We're so glad to hear it's been easy to use and perfect for parties—enjoy!

Valorada con 1 estrellas sobre 5

They do not back up their items

Used the tent 3 times and the walls twice. Bottom Velcro on the walls is either ripped or ripping due to subpar stitching. Contacted customer support and was told I’m out of warranty. Yeah, by a few weeks. Surely a canopy that is supposed to be so great should have the walls last longer than 3 uses?

28 de junio de 2025
Opinión espontánea
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Respuesta de ABCCANOPY

We sincerely apologize for the Velcro issue—this is not the quality you deserve. Your feedback has already prompted design improvements—thank you for holding us to higher standards.

Valorada con 5 estrellas sobre 5

Amazing Quality & Look Great

We have used ABC Canopy for multiple orders and tent purchases for our company. They look super professional at our markets and events. Customizing with sales is quick and easy and they communicate very well. Will be a continued customer.
- Nova Hemp Team

24 de junio de 2025
Opinión espontánea
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Respuesta de ABCCANOPY

Thank you for trusting ABC Canopy to elevate your market presence—we’re honored to be part of your professional toolkit. Your seamless customization experiences and kind words fuel our team to keep raising the bar. Here’s to many more successful events together!

Valorada con 3 estrellas sobre 5

You must have 2 people to put up

You must have 2 people to put up. It is not an Easy up. The corner drapes do not go to ground like shown in pics.

20 de mayo de 2025
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Respuesta de ABCCANOPY

Thank you for your feedback! We appreciate you sharing your experience. To clarify, our corner drapes are designed to reach mid-leg height (as shown in our product images) . We do recommend two-person assembly for safety and stability, but we’ll include clearer setup guides to manage expectations. If you’d like any tips for setup, our team is happy to help!

Valorada con 5 estrellas sobre 5

Have ordered from company before

Have ordered from company before. Very pleased with sturdiness of tent(s) and material used for canopy. Easy to order and fast delivery. Sides are a little thin and zippers need to be treated with care (plastic)- but do the job just fine.

21 de mayo de 2025
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Respuesta de ABCCANOPY

Thanks for being a loyal ABC customer! We've noted your zipper/side panel feedback for future upgrades. Enjoy your canopy—we're here if you need us!

Valorada con 1 estrellas sobre 5

Poor Quality Control and Service

I have purchased three canopies. The first was used daily for years but got destroyed in a storm. The second one wasn't used for several months after purchase so despite being unused the canopy top was out of warranty, so I was told by customer service. The top was so poorly made it collected water every time it rained. The seams were not straight and the top didn't fit tightly on the frame. The center tension adjustment did nothing. Reaching out to the company I was offered to purchase a new unit for $150 which I declined, then it was $75 which I declined, then it was $55 which they said was a good deal. I declined and said I would share my experience. They then asked if I " wrote bad things?". Honest feedback is apparently bad things to them, but poor quality and service is not a big deal.

The third canopy was purchased while dealing with customer service about the previous purchase. The fabric top was better quality than the previous top, but the center support hub was missing bolts that hold the frame together.
Customer service emails are in broken English so it's difficult to communicate effectively. Support isn't helpful, quality control is not effective. I'm done giving money to this company for inferior products and poor after sales support, I'd recommend others do the same.

31 de mayo de 2025
Opinión espontánea
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Respuesta de ABCCANOPY

Thank you for your feedback, and we’re truly sorry for the frustration you've experienced. Your concerns about quality control and communication have been noted and will be addressed with our team. We apologize sincerely and are committed to improving.

Valorada con 5 estrellas sobre 5

Arrived in perfect shape. Waiting to use.

We haven't used it yet but plan to in July & August of 2025. It was packed well, no damage in shipping. The wheels were easy to assemble on it. The only drawback was we found that Home Depot got them back in stock and it was cheaper there than buying direct.

21 de mayo de 2025
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Respuesta de ABCCANOPY

Thank you for your purchase! While we aim to offer competitive direct pricing, we appreciate your honesty—it helps us improve. Enjoy your canopy this summer!

Valorada con 5 estrellas sobre 5

Great support

The steal hexagon leg frame was ordered.
Very sturdy, the top is great, the frame work for the top is sturdy and comprehensive. The first time we put it up we did need two people

20 de mayo de 2025
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Respuesta de ABCCANOPY

Thanks for the 5-star love! Teamwork makes the dream work for setup! Enjoy countless sturdy outings ahead!

Valorada con 1 estrellas sobre 5

Gazebo

We purchased a gazebo from them. Spent nearly $1,000 and the roof panels had holes punched in them after a pea sized hail storm. When we contacted them they told us that there wasn't anything they could do. To replace the panels would not be cost effective. We told them we hoped they improved this product before they took other people's hard earned money for their products.

7 de mayo de 2025
Opinión espontánea
Logotipo de ABCCANOPY

Respuesta de ABCCANOPY

We sincerely apologize for your experience. While our gazebos are designed for typical weather conditions, we understand your frustration with the hail damage. We’re reviewing this with our product team to improve durability. Our customer service will follow up within 24 hours to discuss options. Your feedback is invaluable, and we’re committed to doing better.

Valorada con 1 estrellas sobre 5

I ordered a 10x20 s 2 canopy i…

I ordered a 10x20 s 2 canopy i accidentally ordered the cover in black and I wanted blue will no luck from customer service you bought it's yours but if you want a blue cover you can purchase one this was no cheap purchase I'm extremely disappointed in customer service I went thru multiple people I will never purchase a abc canopy in the future and will not suggest anyone I know the do the same

19 de mayo de 2025
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Respuesta de ABCCANOPY

Hello, we sincerely apologize for the frustration you’ve experienced with your order. Unfortunately, due to inventory and production logistics, we’re unable to swap just the canopy top—only full set exchanges are possible for color changes. Our team will follow up via email to assist. Your feedback is invaluable, and we’re committed to doing better.

Valorada con 4 estrellas sobre 5

Good Replacement Parts.

Ordered a tent canopy and side wall replacement combination. Took me awhile to get around to setting up my tent due to weather but I am pleased. What I don't appreciate is the repeated solicitation for a review.

25 de abril de 2025
Logotipo de ABCCANOPY

Respuesta de ABCCANOPY

Thank you for your feedback! We sincerely apologize for the excessive review reminders—your experience matters more than a rating, and we'll adjust our follow-up process.

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