Accessibility Bathrooms Opiniones 

126
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My sister is disabled and relies on carers for showering. It was impossible to access her cubicle shower with her special wheelchair. So Accessibility Bathrooms installed a compatible shower unit. She... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

WARNING This company took a deposit from my 92 year old Mother in May. A surveyor/fitter subsequently visited and that is the last we have heard from them. Today the surveyor contacted me to see... Ver más

Valorada con 5 estrellas sobre 5

Accessibility Bathrooms removed our old bath and replaced it with a York shower in May 2021. The work was completed satisfactorily and all waste promptly removed. Shaun, our installer, was friendly an... Ver más

Valorada con 5 estrellas sobre 5

Very organised and knowledgeable team from sales, admin and installation. Nick our fitter was a builder, plumber and electrician all in one with a lot of experience and advice and always found a solut... Ver más

Información sobre la empresa

  1. Reformas de baño
  2. Proveedor de equipos de asistencia para la movilidad
  3. Proveedor de equipos para discapacitados
  4. Proveedor para baños

Escrito por la empresa

We are a small bathroom company with over ten years' experience within the mobility industry, we believe in looking after our customers and giving them the care and attention that they deserve. Unlike most of our competitors, we inspect all of our bathroom installations, to ensure only the highest of standards.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(126)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The whole experience was fantastic

The whole experience was fantastic! Mark the installer was professional throughout the whole process. He cleared up every night and explained things as he went along. The rubbish was taken away promptly and the communication with Accessibility was second to none.

30 de julio de 2020
Opinión espontánea
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Thank you for leaving us with a 5 star review, we will pass your kind words onto the team!

Valorada con 4 estrellas sobre 5

A new walk in bath.

The design surveyor Steve was very helpful and thorough, guiding me through the process of designing my bathroom.
All the goods arrived prior to installation as expected.
On arrival the fitters were not aware that there was a built in shower to be removed rather than just a bath.
(At a later date found out that the office does supply a copy of all documents to the fitter)
The installation of the new walk in bath went as planned . Unfortunately there were no handles for the bath as shown on the plan, but this due to be rectified at a later date.
Overall I would recommend this company as I am very pleased with my new bath etc.

23 de julio de 2020
Opinión espontánea
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Thank you for taking the time to share your experience and for leaving us your review.

Valorada con 2 estrellas sobre 5

installation of shower in place of bath

I wanted a shower cubicle in place of a bath (a small bathroom)the salesman called and gave us a quote,£7,472, 50% payable in advance.I thought you get what you pay for,how wrong I was.The 14th January came two fitters arrived but the dedicated project manager was never seen.The technical surveyor said it would take approx.four days but the office said it would take approx.two days.Some materials were delivered prior to this date and some on the 14th.The two fitters were very clean and tidy,but I felt something was wrong.The fitters were able to complete in three days.Some of the installation were not to my liking i.e because of the position of the bath waste the shower tray was fitted higher than normal.But instead of a purpose made skirt,a section of wall cladding was used to hide the gap.A section of skirting board was removed but then put back again,I don't know why.I supplied the new shower assembly but the fitter said it was leaking and would not be able to leave it on.After they had left,I found they not installed it correctly.The cloak-room basin was too small for a bathroom,and the basin was not resting on the pedestal.Late the following evening my wife had just finished washing her hands when a flood of water came across the bathroom floor (the waste had not been connected correctly) Two nights later when making a visit to the bathroom,I caught my foot on the edge of the shower tray where it protruded 2 cm thus causing it to bleed quite badly and two weeks to heal.Finally,the day after the fitters had finish a delivery of chrome angles etc in a ten foot cardboard tube was delivered.All these points were made to the Technical Surveyor on the 22nd January.Nothing heard from anybody since .Todays date is 8th March

8 de marzo de 2020
Opinión espontánea
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Respuesta de Accessibility Bathrooms

We pride ourselves on our customer service, so thank you so much for your understanding with regards to the recent system issues we experienced and for bringing this to our attention. I'm pleased to confirm that this has now been rectified and that we have since arranged an engineers visit for you at your earliest convenience, of Thursday this week, as we discussed. Apologies again for the delay in the arranging of this. If we can be of any further assistance moving forward, please don't hesitate to contact our dedicated customer services team on freephone 0800 024 8522.

Valorada con 5 estrellas sobre 5

I was seriously let down by a…

I was seriously let down by a competitor and telephoned Accessibility Bathrooms. From the outset their service has been second to none. Their surveyor arrived in his own time during his Christmas holiday, there was absolutely no pressure to purchase but my husband and I decided to go ahead. What a good choice we made. The installation has gone like a dream, products were delivered when they should have been, the fitters arrived as and when promised, and were a pleasure to have in our home. The installation was completed ahead of time. The day after completion a team arrived to remove all the remaining packaging and waste. I am always the first to expect a high standard and never shy of complaining. In all honesty I can find nothing to fault this company, the installation and the service offered has been excellent. Thank goodness I found Accessibility Bathrooms. Liz Hart

21 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our bathroom was put in quickly &…

Our bathroom was put in quickly & efficiently, & the fitters left our home in a good & tidy condition. We are very pleased with our purchase, & are happy that we chose this company. We were looked after from the beginning, right through to the end.

18 de febrero de 2020
Opinión espontánea
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Respuesta de Accessibility Bathrooms

Thank you for your 5 star review. We hope you keep enjoying your lovely new bathroom for many years to come!

Valorada con 5 estrellas sobre 5

Fitted Bathroom

I have just had a new bathroom fitted and I am very pleased with all aspects of dealing with Accessibility Bathrooms. From the first visit request for the quote right thru to the installation of bathroom.

18 de febrero de 2020
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Respuesta de Accessibility Bathrooms

Thank you for your 5 star review, we do appreciate you taking the time to share your experience with us.

Valorada con 5 estrellas sobre 5

bathroom refurbishment

the work was carried out to a very high standard by Mark who was very cocientious and a very pleasant person to have in the house many thanks

18 de febrero de 2020
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Thank you, we appreciate you taking the time to leave us your review.

Valorada con 5 estrellas sobre 5

Richard Knight

From Andrew designer, Steven the design surveyor, to Darren the project manager who kept in daily touch and not forgetting Adrian the excellent fitter we now have a wonderful new bathroom.
Top quality materials and workmanship throughout, would thoroughly recommend this company.

30 de enero de 2020
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Respuesta de Accessibility Bathrooms

Thank you for taking the time to leave us your 5 star review, we will certainly pass on your kind words to all those involved.

Valorada con 5 estrellas sobre 5

Mark the installer was friendly and…

Mark the installer was friendly and professional. His work was finished to a high standard, and Darren kept in touch daily to see how we felt with the work.

17 de enero de 2020
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Thank you for taking the time to leave us your 5 star review.

Valorada con 5 estrellas sobre 5

An excellent installation

From the initial contact with this Company everything was on a very professional basis. The installation was carried out very efficiently, all waste and mess was cleared up fully and the finished result was of a very high standard.

9 de enero de 2020
Opinión espontánea
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Respuesta de Accessibility Bathrooms

Thank you for your 5 star review! We do appreciate you taking the time to share your experience with us.

Valorada con 5 estrellas sobre 5

Completely new bathroom

I have just had my whole bathroom renovated by Accesibility Bathrooms, the results are beautifull, I was a bit apprehensive on getting anyone to renovate my bathroom as it is such an expensive project,but I need not have worried as Accessibilty made me feel relaxed from beginning to end.All the fitings and fixtures are of a high standard,the tradesmen that renovated my bathroom was advising me of what he was doing every step of the way, i found this very helpful and i have also learnt a lot through this whole experience, i would recommend Accessibilty Bathrooms to my friends, family and naibours..Well done Accessibility.

19 de diciembre de 2019
Opinión espontánea
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We pride ourselves on our customer service and our results, so thank you for taking the time to leave us a 5 star review and for sharing your experience with us!

Valorada con 5 estrellas sobre 5

Excellent products and workmanship…

Excellent products and workmanship could not fault either would Thoroughly recommend.

21 de noviembre de 2019
Opinión espontánea
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Respuesta de Accessibility Bathrooms

Thank you for taking the time to leave us your 5 star review!

Valorada con 5 estrellas sobre 5

We love our new bathroom

We love our new bathroom. The fitter was excellent and delightful. We would recommend our bathroom to anyone.

20 de noviembre de 2019
Opinión espontánea
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Respuesta de Accessibility Bathrooms

Thank you for your 5 star review! We hope that you continue to enjoy your new bathroom for many years to come!

Valorada con 5 estrellas sobre 5

Although we have decided not to change…

Although we have decided not to change our bathroom, if our circumstances changes in the future then we will certainly be using you. Excellent and thorough service. Thank you.

20 de noviembre de 2019
Opinión espontánea
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Respuesta de Accessibility Bathrooms

Sorry we couldn't help on this occasion but please don't hesitate to contact us if you need anything in the future. Thank you for still taking the time to leave us your review.

Valorada con 5 estrellas sobre 5

Very pleased with workmanship and left…

Very pleased with workmanship and left workplace (bathroom) clean and tidy and available for use every evening. I have no complaints at all . Excellent job well done.

15 de noviembre de 2019
Opinión espontánea
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Respuesta de Accessibility Bathrooms

Thank you for your kind words and for leaving us a 5 star review!

Valorada con 5 estrellas sobre 5

All according to specification

All according to specification. Skilled installer who overcame problems as they arose. Good daily contact with " head office". Very good quality materials used throughout.
All basic services made useable at the end of each day.

15 de noviembre de 2019
Opinión espontánea
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Respuesta de Accessibility Bathrooms

Thank you, we do appreciate you taking the time to leave us your 5 star review. Enjoy your new bathroom!

Valorada con 5 estrellas sobre 5

Very good service

Very good service. Adrian was an excellent fitter. Very helpful and conscientious. Always punctual and very tidy. Nothing but praise for everything and would recommend your company to any one who would be interested. Thank you for such an excellent wetroom

12 de noviembre de 2019
Opinión espontánea
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Respuesta de Accessibility Bathrooms

Thank you for your kind Review Mrs Davies!

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Workmanship excellent, fitter explained how everything works and adjustments to pump etc. All rubbish removed

7 de noviembre de 2019
Opinión espontánea
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Respuesta de Accessibility Bathrooms

We hope that you enjoy your new bathroom and thank you for taking the time to leave us your review!

Valorada con 5 estrellas sobre 5

My New Wetroom.

From Steve the design surveyor.Armed with wall panels to flooring and with practical suggestions.
To Darren the installation manager, forever cheerful who kept in regular touch through out to check all was well.
To Adrian the installer who came up with ideas outside the box.
A good team all round.

15 de octubre de 2019
Opinión espontánea
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Respuesta de Accessibility Bathrooms

Thank you Ms Carter! We really do appreciate you taking the time to write your review. It's been a pleasure working with you and we hope that you keep enjoying your new bathroom!

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