Acqua Garden Opiniones 

418
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Terrible packaging. No box markings to say the contents were fragile. Some hand-written arrows, presumably to try to get the courier to keep the box upright. Nothing to indicate live plants inside.... Ver más

Valorada con 5 estrellas sobre 5

I placed an order with this company, and something got delayed. And with the weather we have had this year, I am sure it had something to do with this. They sent a little sample package while the del... Ver más

Valorada con 2 estrellas sobre 5

Sadly after previously wonderful orders my recent experience has been frustrating and very disappointing. One order came incomplete and included the wrong plants. The last order was never sent despi... Ver más

Valorada con 5 estrellas sobre 5

As usual speedy delivery and excellent plants. All safely packaged and watered. All plants were healthy. Never any problem with orders, easy ordering. Planting and care instructions available on lin... Ver más

Información sobre la empresa

  1. Vivero

Escrito por la empresa

Acqua Garden is an independent plants and garden products business, based in Oxfordshire. We are a modern company providing beautiful plants and other products through online sales channels. We offer fast delivery and seek to provide the best customer service possible. We love our customers. And we are all keen gardeners too. Gardening is such a wonderful, rewarding and relaxing activity and our central mission is to make gardening and growing fun, accessible and easy for everyone.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

418 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(418)

53 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Only partial order received

Only partial order received. No meaningful update on status of remainder of order received. Now chasing for an update two weeks after placing the order. For a garden company supplying live plant material during the growing season this isn't good enough. Every week counts with plants.

13 de junio de 2025
Valorada con 2 estrellas sobre 5

Disappointed

At this moment in time I can only give 2 *. The rocket plugs arrived very wet and very yellow. Only time will tell if they survive. If they do I will up my * rating.

21 de junio de 2025
Valorada con 1 estrellas sobre 5

Dontt but from webbs nursery's very poor

Well waiting to hear back from webbs nurseries Rose they sent is disgusting it was a gifted for my 60 wedding anniversary 12th june from my husband's about 8 ins tall supposedly to be in 5ltr pot no proper label on it two small buds nnow open its not even the rose advertised on website very uset my husband has prostrate cancer and the dau of anniversary was diagnosed with dementia a veteran royal marine commando served his country active services and now to be ripped off not nice if dont hear soon getting trading standards involved s

7 de junio de 2025
Valorada con 2 estrellas sobre 5

Healthy plants but very low level of service .

The plants are very healthy , saying that I recently purchased four cornflower plants three of the four was dried out , trying to revive them . However I notified the seller but no response . This seller DOES NOT REPLY / RESPOND TO MAIL so if you have a problem whistle to the wind ! I have spent over £100 recently , is this how to treat a customer ?

12 de junio de 2025
Valorada con 3 estrellas sobre 5

Healthy plants but poor packaging

The actual plants look healthy with good growth and colour .
But the condition of the packaging was very poor . The box was falling apart and a lot of soil had come loose in the box . It looked as though something heavy had been put on top of the box .Sorry but you really need to look carefully at your method of transport .

13 de junio de 2025
Valorada con 4 estrellas sobre 5

Sent wrong tarragon but quickly corrected it

I ordered plug plants of French tarragon, but what I received was Russian tarragon of no culinary value.
I complained to the company, and they rectified the problem, immediately and cordially, by sending me some more mature plants of the correct tarragon. This was gracefully handled, but the question remains as to how they could get worthless Russian tarragon into their supply lines to begin with. Perhaps they have a problem their own suppliers.

4 de junio de 2025
Valorada con 1 estrellas sobre 5

my order

My order of petit pois arrived on Thursday June 5 inside a plastic bag with a note from Royal Mail apologising for the state of the plants. All of them had been shaken out of their individual little pots and the soil was scattered everywhere. I went ahead and planted them after carefully separating the roots. I tried to send you photos of the order but don't have your email. Regards, John Clark

1 de junio de 2025

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