Logotipo de Acuratore
Visitar el sitio web

Acuratore Opiniones 10

•
TrustScore: 4 sobre 5

3,9

Establecimiento de café
Escribir una opiniónVisitar el sitio web
Escribir una opinión

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa

  1. Establecimiento de café
  2. Tostadoras de café

Escrito por la empresa

We offer specialty coffee delivered fresh directly from leading Australian roasters that can be purchased individually or on subscription. Purchase one of our coffee subscriptions and never run out of coffee at home or the office again. Our chosen roasters care about transparency and sustainability, for the environment and for the people who produce the coffee we love to drink. Curated coffee, crafted with care.

Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 5 estrellas sobre 5

Speedy Delivery and Great Customer Service

Purchased a Fressko reusable cup from Adelaide, and received it in just over 24 hours in Adelaide, SA. Packed well and with a handwritten note which was a nice touch. Highly recommend

5 de septiembre de 2024
Opinión espontánea
Logotipo de Acuratore

Respuesta de Acuratore

Hi Chris,
Thanks for your feedback! It's much appreciated.
We hope you enjoy your Fressko cup and it keeps your coffee nice and hot as it does for us ☕
Here's a tip: it's also great at keeping cold drinks cool - great for those cold brews. 🧊
Kind regards,
Acuratore team

Valorada con 5 estrellas sobre 5

I love trying new coffees each delivery…

I love trying new coffees each delivery - they never disappoint and always delicious!

25 de junio de 2023
Logotipo de Acuratore

Respuesta de Acuratore

Hi Priscilla.
Thanks for your feedback. We are so glad you are enjoying your coffee subscription. ☕
It brings us much happiness to offer new and varied coffee to our loyal customers. We greatly appreciate your custom. 🙏
Kind regards

Valorada con 3 estrellas sobre 5

One of the items I have ordered took…

One of the items I have ordered took too long to be delivered.

19 de junio de 2023
Logotipo de Acuratore

Respuesta de Acuratore

Hi George. Thanks for your feedback.
Each order placed on our store is fulfilled directly by our roasting partners for maximum freshness. And each roaster has different roasting and shipping schedules. Depending on the day you place your order, some coffee will ship sooner than others.
Although we try to make this clear in each coffee description, we understand it's not front and center. To improve on this, we will imminently release new functionality on our store to make it clearer when you can expect your coffee to arrive at the time of placing an order. We hope this make it easier in the future 😀🚚
We hope you are enjoying your coffee.
Kind regards

Valorada con 1 estrellas sobre 5

Orders online are not processed…

Orders online are not processed correctly. I still dont have my order which was placed 25/5 and 8/11. The online portal suggests the order is fulfilled but I have not receive the orders.

6 de junio de 2023
Logotipo de Acuratore

Respuesta de Acuratore

UPDATE:
Hi Ben. We're glad we were able assist in confirming the location of your parcels.
We hope you are enjoying your coffee.
Kind regards

***
Hi Ben. Sorry to hear your deliveries didn't reach you and thanks for bringing this to our attention.
Delivery statuses on our site come directly from the delivery providers. We'll investigate this as a matter of urgency.
Please feel free to contact us at any time via our contact page (https://acuratore.com/pages/contact) so we can assist you promptly with this or any other enquiry.
Kind regards

Valorada con 1 estrellas sobre 5

I'm still waiting for my coffee

I'm still waiting for my coffee. Today it has been 20 days.

21 de febrero de 2023
Logotipo de Acuratore

Respuesta de Acuratore

Dear Utku

We completely understand your frustration with the delay in receiving your order. We are also baffled as to why it has taken AusPost 20 days to deliver your order and counting. We are tracking it on our end and will continue to follow-up to ensure it is delivered as soon as possible.

As a key part of what we and our roasters strive to offer our customers is the freshest possible coffee, we are sending you a replacement order.

Also as a good will gesture, we have sent you a gift voucher to use at our store. We would sincerely hope you have a much better experience with any future orders you place with us. We strive to offer our customers the best possible experience and we hope to have the opportunity to do that in the future.

If there is anything further we can assist with please reach out to us.

Kind regards
Acuratore team

Valorada con 5 estrellas sobre 5

We just received our first batch

We just received our first batch of Monastery Coffee Seasonal Blend coffee pods, from the team at Acuratore! Effortless and delicious. ☕️👌

18 de octubre de 2022
Opinión espontánea
Logotipo de Acuratore

Respuesta de Acuratore

Hi Bill
We are very grateful for your review. We hope you enjoyed your coffee and hope to see you again soon.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más