Adams Tax Forms Opiniones 

I like Adams Tax Forms it makes everything much easier. The new web designed is easy to navigate and it wouldn't not let you proceeds if you're missing something on the form. Also been able to review the form on how it will print for our records.

It take alot of the manual work out of creating and processing these. Just the mailing part alone is a lifesaver!!

The platform is extremely user-friendly, and the upload templates are straightforward to use.
We processed over 200 1099 forms—both NEC and MISC—through the system without any problems.
For future improvement, I suggest allowing an account admin to grant access to additional authorized users. Currently, accounts can be transferred, but when an employee left in previous years without completing the transfer, we lost access. If multiple users could log into the same account, it would have eliminated the need to reload all the vendor information.

Overall, Adams was very helpful to our firm as far as filing our 1099s, W-2s, etc. The process of filing was not hard, but I would like to mention a few things that I noticed and I think would be beneficial changes to make the software even better in the future. The first thing that would be useful is a "recipient" list similar to the "Payer" list. When one logs in to Adams, you have the option to search all payers that have been put into the system, a list like this for all recipients that have been added would be great because our firm has several clients that pay the same people/businesses. This would make our time more efficient if we could search a recipient that we know forms have already been filed for or we knew had been filed in previous years. Bouncing off of that, another adjustment that would be great is when I'm working on a specific payer and I go to "create a new form" then to "choose a recipient" if that dropdown recipient list included all recipients that had forms filed in previous years instead of having to go back and search for them by previous years from the "payers" tab. Again, I believe this would make the process more efficient. Third, when creating a form and after choosing the state, in our case Alabama, if the software would automatically include Alabama state codes instead of manually having to type in "0000000000" for every single form in order to file state it would make the process more efficient. The fourth thing that would be helpful is if there was a way to add several members to our firms Adams account for login verification purposes. Having two-three administrative persons that could receive verification codes to login to Adams would be extremely helpful. Lastly, our firm did experience some filing issues this year and when we tried to reach out to Adams for help, we were met with AI generated responses. While AI is very helpful in most cases, the problems we were facing could not be solved with AI. A more effective way to contact an Adams representative would be helpful.

My 1099s were filed in a timely manner. Customer service was responsive when I had a question.

The system works well when it is not overloaded. There were a few times that it would work very slow. It also was a little frustrating when the system was overworked and things would print incorrectly even though it was correct in the system. Overall, very satisfied, just hope that it can handle it better next year when more people are using it :)

Easy to navigate website. When I used the chat screen the employees were helpful and answered all of my questions. I was able to add all of my information from last year so I did not need to reenter it which saved time.

We have used Adams since 2013. Always a good tech when desktop and now in the cloud. Easy to use and highly recommend.

Adams Tax Form made the entire filing process incredibly smooth and stress‑free. The layout was clear, well‑organized, and thoughtfully designed, making it easy to understand exactly what information was needed at each step. Every section flowed logically, and the instructions were straightforward without unnecessary complexity. It turned what is usually a tedious task into something quick and manageable, and the attention to detail truly stood out. Overall, Adams Tax Form was wonderfully simple to use and an excellent tool for getting taxes done efficiently.

I have processed with Adams Tax for the last 4 years. I have good experience with the way to process with a little trick on the excel form to fill out when I uploaded. It's not really completed. I just process once a year and sometimes I forgot steps to process but it has a chat that really helpful and if I don't get satisfied for AI answers my questions then it transfers to human agent. 90% most of the times AI had resolved my questions/problem.
Thank you adams Tax and See you next year.

The process was pretty straight forward and clear to understand and get done. The default of needing the last name for SSN was a bit cumbersome though.

The interface gets easier to use every year. Creating different forms, entering information, and filing is simple and clean. Staying up to date on our filing status is easy.

The program is vastly improved however, the first two times we used it, the system double charged us and we have been unsuccessful at getting reimbursed. The fact that you cannot call anyone to discuss issues is a major disappointment, and a reason I would not use the service in the future.

Email delivery is still not user friendly, dozens of recipients are unable to access or have an invalid link.

Adams does NOT mail your employees the 1099s in a timely manner AT ALL!!! I submitted ours on 1/16 and they were accepted on 1/22. Should have been mailed out at that point, right? WRONG!!! Adams STILL has not mailed them yet, today is 2/3, and I have employees who really need them. What a rip off! Will not be using Adams again!

I contacted this company because I was unable to file my state tax form through their software. Unfortunately, getting any real support from them was extremely difficult, there is no clear phone number and it took multiple attempts just to reach an actual person.

When I finally did, the representative provided incorrect instructions, telling me to file my federal return first and then file the state separately. After completing my federal filing, I attempted again to file my state return, and it still would not work.

The support agent continued suggesting steps and options that simply did not exist in the software, making it clear she did not understand the platform. She then escalated the issue to a “specialist,” who was similarly unfamiliar with the process and unable to resolve the problem.

After hours of back-and-forth communication, their final response was simply that I would need to mail the form in instead. They then closed the conversation without any meaningful resolution.

Overall, the support was unprofessional, disorganized, and deeply frustrating. I would strongly recommend using a different tax filing service.

If I could give them a "0", I would. Can't delete a recipient. Double charges my credit card saying the address doesn't match the credit card but my bank pays it anyway. Forget about customer service. Chap box is worthless and they won't give you a customer service phone number. Email summaries show lower number of filings in spite of paying for & filing higher number

Not able to get human interaction to help. I have asked several times over the last 2 hours but nothing.
Need help accessing our account as last person retired.

last email was at 3:05 now 3:47 and still no response

We have used them for years to prepare and print forms. Now that we are required to efile, we ran into some serious technical issues. Our return was stuck in limbo. There was no phone number to call. The only support option was an AI chat that kept recycling the same AI answers over and over again. We still do not know if they submitted our files to the IRS. There is no person to ask. We will never, ever use them again at our firm.

Adams Tax Forms are a bunch of crooks. After you input all your data, they won't submit the info to IRS right away. They keep up-charging you by asking for more money before they file your forms. I had to file my forms through another company after waiting 3 weeks for Adams tax Forms to file and after refusing to pay them more money. I had to file a dispute with American Express for the fees those bastards charged me. They offer no phone tech support. Terrible chat/email tech support.