SolAire Heating Opiniones 

74
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service ,and delivery and well made heaters,although fortunately my son is good at DIY as the latest heater we purchased ,the plastic earth prong had snapped off on the plug so had to renew... Ver más

Valorada con 5 estrellas sobre 5

Doing 2 developments and used this company. Their customer service is outstanding. They answer calls promptly and go above and beyond to sort any issues. I wish every company had customer service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The company was very helpful when I called for information before placing an order. I then ordered the exo ceramic core radiators online. Ordering was straightvorward and they arrived promptly within... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a panel radiator and selected the wrong size, due to my own incompetence. I contacted James in customer service and explained my mistake. He told me to return the original radiator an... Ver más


Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. también en la categoría
  3. Tienda de radiadores

Escrito por la empresa

Adax Solaire is the UK’s authorised distributor of ADAX electric heaters, trading from North Yorkshire since 2009. Focused on providing great customer service and aftercare. As well as the best quality WiFi-enabled panel heaters, infrared panels, electric heated towel rails, bathroom heaters, and outdoor patio heaters with fast and cost-effective shipping. With over 25,000 customers and UK stock held for fast dispatch, expert advice is available by phone on 01325 717 899.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(74)

51 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Is there anything on stock?

According to the adax-solare website the radiator was on stock. After ordering, paying and receiving the order confirmation I received one day later a message that the item was not available, only one on stock and that badly dented. And not available any more … That website is a waste of time, a lot of items but a significant amount not on stock. And the ones declared to be available suddenly aren’t.
Two stars because the refunding process worked smoothly.

4 de octubre de 2026
Logotipo de SolAire Heating

Respuesta de SolAire Heating

Hi, thank you for your feedback, and I'm sorry for the disappointment. When you placed your order, the radiator was genuinely in stock. Our website shows live stock levels, and products that are out of stock are clearly marked. When the team came to pack your order, they inspected the unit and found it had been damaged, so we contacted you straight away rather than send you a dented radiator. Your order was placed at 16:36 on [Sunday] and we let you know by 09:29 the next morning, then refunded you in full. I'm sorry we couldn't get the radiator to you on this occasion. We hope that, taking everything into account, you can see we did all we could to put things right quickly

Valorada con 5 estrellas sobre 5

Used these for different developments great towel rails

Doing 2 developments and used this company. Their customer service is outstanding. They answer calls promptly and go above and beyond to sort any issues. I wish every company had customer service as good as this. The decorator lost screws for the towel rail and we called SolAire and they are organising to post some spares out. After dealing with them for a number of purchased we would 100 % recommend the. The towel rails are also very well built and offer great value for money.

6 de octubre de 2026
Opinión espontánea
Logotipo de SolAire Heating

Respuesta de SolAire Heating

Really appreciate the kind review. Thank you !

Valorada con 5 estrellas sobre 5

Unbelievably- Excellent

Hi - I rang for advice twice and talked to someone who knew their product- and gave good helpful replies to my questions- delivery dates were flexible and next day if required- delivery- to the centre of York was by a bike !! With great care !! These 3 heaters are heavy and it wasn’t the only packages he was delivering- fantastic- the heaters themselves are excellent looking and very solid and well made - they have all the controls anyone needs - overall as is obvious by my comments- unbelievably excellent——-

28 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Great Shopping Experience

I am very pleased with my purchase. The radiator towel rail was easy to install and not to difficult to programme. I love that it has so many functions and I found the perfect setting for my needs.

2 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Wrong size radiator ordered

I ordered a panel radiator and selected the wrong size, due to my own incompetence. I contacted James in customer service and explained my mistake.
He told me to return the original radiator and I re-ordered another. This arrived 2 days later and I also received a £80 refund, which I was well happy with.

I have used Adax before and there products are of a very good standard. I was well impressed with the customer service this time though.

Thanks Doug Jee

4 de septiembre de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más