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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always love Addison Ross products. I have bought your candle stick holders and marquetry frames for endless presents and everyone loves them. I also have your large orange scalloped ottoman tray at... Ver más

Valorada con 5 estrellas sobre 5

Addison Ross products are the best. I have their salt and pepper grinders which are gorgeous in beautiful lacquer. Not only do they elevate every table, they are also sturdy and grind S&P to the perfe... Ver más

Valorada con 1 estrellas sobre 5

I was excited to start using the beautiful rechargeable bedside table lamp that we purchased in store. The SA went in the storage room to bring a brand new”new “ one. Unfortunately I didn’t ask her t... Ver más

Valorada con 5 estrellas sobre 5

The photo frame I bought from this company is beautiful.It is well made and looks stunning. It was packed very carefully and arrived in a matter of days. I had to contact the company about a mistak... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo

Escrito por la empresa

We’re a family owned English company, with a passion for design, luxury and elegance. Photo frames were where we began and what we are most well-known for however in recent years we have expanded our ranges significantly to include beautiful clocks, boxes, trays, notebooks and home fragrance. Our core focus is on beautiful affordable quality, oodles of choice, top notch service and of course gorgeous packaging!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

223 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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3,7

Todas las opiniones

(223)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

I contacted Addison Ross several months after having received a gift of salt and pepper grinders which I loved, but unfortunately did not work.

The service I received reminded of another time. That is, true customer service. Prompt, friendly, helpful, no questions asked. I had my replacement grinders in a matter of days (I'm in Australia). Fantastic service. Thank you so much. Really sets you apart.

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Quality

I bought a large striped ottoman tray, for my lounge, it was delivered promptly and the tray was absolutely top quality craftsmanship. The colours tone beautifully. Practical yet a beautiful addition that sets off the whole room - it was perfect.

15 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

TOO much for Shipping!

I am having to pay $633 HKD for a return to the factory. I would like these returned but the shipping cost is crazy to be through the purchaser. That is the first I have ever heard of this.

4 de agosto de 2023
Opinión espontánea
Logotipo de Addison Ross

Respuesta de Addison Ross

Hi Amanda, thank you for your review, we offer global shipping but have not yet figured out global free returns! Please contact us at sales@addison-ross.com and we will try to help you out with this.

Valorada con 5 estrellas sobre 5

Enamel Photo Frame

I have purchased a few enamel frames now and the service is excellent the frames are lovely quality - they make fabulous gifts

5 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality product

Quality product, a little pricey but you get what you pay for! Super fast delivery and good communication. Would recommend and I’d definitely use again.

4 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Products are lovely but I.T not very user friendly.

Products are lovely. I struggled with the website. Trying to order a frame with the photo uploaded took time and patience.
Having done this, the confirmation email did not show the product with the photo uploaded, so I have no idea if my attempts to have the photo included worked. This was a gift so I haven’t seen the final result.
When checking out, the company use a system for payment and delivery that is less user friendly than many other companies.

21 de julio de 2023
Opinión espontánea
Logotipo de Addison Ross

Respuesta de Addison Ross

Hi Elizabeth, thank you for your feedback! We are actually in the middle of upgrading our bespoke print and fit tool! Hopefully the user experience will be better next time you purchase from us. Wishing all the best!

Valorada con 5 estrellas sobre 5

Excellent choice of products

Excellent choice of products - I found exactly what I was looking for. Good communiactions, item very well packed and efficient delivery arrangements. Would definately recommend

24 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Elegant but Solid

Elegant but solid.
Item arrived very quickly and was very, very well packaged.
It looks to be well made and of excellent property. It was bought as a gift for a golden wedding anniversary and it certainly fits the bill much better than anything we could have bought locally.
Very elegant but solidly built.

28 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product

Excellent product. Easy to navigate website, order received promptly as described. Would recommend & use again.

28 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I absolutely loved the two frames

I absolutely loved the two frames, and thank you so much for the two portraits of my Grandparents. My Mum was over the moon when she received these on her birthday.

23 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Two beautiful frames and photo

I ordered two frames and a picture to be uploaded. Addison Ross were so helpful and very accommodating. The frames went to two different addresses and both arrived very promptly. I am delighted with everything. Thank you.

18 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful photo Frames

Beautiful photo Frames, so pleased with the quality and the photos. Well packaged and great service, will definitely use again for any photo frame needs!

28 de diciembre de 2022
Opinión espontánea

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