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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always love Addison Ross products. I have bought your candle stick holders and marquetry frames for endless presents and everyone loves them. I also have your large orange scalloped ottoman tray at... Ver más

Valorada con 5 estrellas sobre 5

Addison Ross products are the best. I have their salt and pepper grinders which are gorgeous in beautiful lacquer. Not only do they elevate every table, they are also sturdy and grind S&P to the perfe... Ver más

Valorada con 1 estrellas sobre 5

I was excited to start using the beautiful rechargeable bedside table lamp that we purchased in store. The SA went in the storage room to bring a brand new”new “ one. Unfortunately I didn’t ask her t... Ver más

Valorada con 5 estrellas sobre 5

The photo frame I bought from this company is beautiful.It is well made and looks stunning. It was packed very carefully and arrived in a matter of days. I had to contact the company about a mistak... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo

Escrito por la empresa

We’re a family owned English company, with a passion for design, luxury and elegance. Photo frames were where we began and what we are most well-known for however in recent years we have expanded our ranges significantly to include beautiful clocks, boxes, trays, notebooks and home fragrance. Our core focus is on beautiful affordable quality, oodles of choice, top notch service and of course gorgeous packaging!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

223 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(223)

32 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Lovely candles but wrong colour

I’m about to send the candles back… I ordered cherry red candles but got pale blue (in a cherry red box).

4 de enero de 2024
Opinión espontánea
Logotipo de Addison Ross

Respuesta de Addison Ross

We are so sorry about this! We will send out a free replacement right away.

Valorada con 1 estrellas sobre 5

WHAT? Wrong photo printed in frame!

Their photo printing option is not great so don’t trust it! They inserted someone else’s photo into the frame I ordered and I gave it to my niece unopened as a present! Very embarrassing and careless on their behalf. The shouldn’t offer this service if they can’t get it right or don’t have quality control. Receiving another person’s private photo from their order feels like an invasion of their privacy. What a bad experience.

21 de diciembre de 2023
Opinión espontánea
Logotipo de Addison Ross

Respuesta de Addison Ross

Hi Lucy, we are so sorry to hear about this experience. This is the first time such an issue has occurred with our print and fit service, and we will investigate what happened. We will contact you privately to see how we can resolve this issue.

Valorada con 5 estrellas sobre 5

Very pretty photo frames

Very happy with my purchases of 2 silver and white flower photo frames. Purchased for a birthday present. The postage was exceptional especially when it was posted quickly and free to Western Australia. Will definitely be checking out Addison Ross website in the future.

7 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really nice picture frames

Have bought two picture frames and been very happy on both occasions with their quality and the speed and reliability of the delivery. Well packaged. A good company to deal with.

13 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely Amazing Frames

I am absolutely delighted with my recent purchases. From viewing the website to arrival of goods it was seamless. I opted to upload a picture for both frames which I conveniently forgot so when I open the package I was blown away.
I have bought from AR before hence I wouldn’t go past them now, Also, the new innovations are superb. Well done!!!! James McLean

16 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful frames we were very happy…

Beautiful frames we were very happy with the quality of the product when they arrived. We also selected the option to have photos developed and they were excellent quality as well. Everything arrived swiftly and would recommend to all!

13 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended.

Recommended.
I purchased a black lacquered jewellery box from here which arrived quickly and is very well made. A quality item at a fair price.
I will be buying the larger version once it is in stock.

1 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

DREADFUL

Ordered a frame with uploaded picture for a gift for my daughter.
Email received today simply saying order cancelled, no follow email with an explanation.
Absolutely dreadful service.
Will not be buying from them again...

14 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted…..

I have wanted some Addison Ross salt and pepper pots for ever and decided to treat myself.
They are happy and gorgeous and elegant.
Amazingly fast shipping (thank you) gorgeous products. X

6 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional service

Lovely silver frame. Very well packaged and arrived very quickly. Customer service was exceptional. Will definitely order again

6 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful

Beautiful, quality frame and the fact that they do a free photo print to go inside is amazing! Great service and beautifully presented.

4 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

90th Birthday Present

A simple and elegant frame for a 90th birthday present. Beautiful, strong box and well packaged inside. Very pleased. Arrived within 3 days and received email regarding time of delivery.

30 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful silver picture frame

Beautiful silver picture frame with blue shagrin leather insert. Bought for an anniversary gift, and very well received by the recipients. Beautifully wrapped with gift box and ribbon and packaged inside a really tough outer box.

1 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased the bobbin salt & pepper…

I purchased the bobbin salt & pepper grinders and the the orange & silver enamel studio photo frame (with the bonus of the added photo), they are all great quality and I’m going to order more. Would definitely recommend.

22 de agosto de 2023
Opinión espontánea

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