Hi guys. Today we came for a hot lap session with our son as it was his birthday he had the best time and it will be something special he will always remember the driver he was with was great we watch... Ver más
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I got in touch over the chat somewhat late at night. The response was immediate and my problem was resolved in less than 10 minutes. Shout out to the customer service team, and Mayla in particular!
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Downloading voucher didn’t work without contacting them -they took ages to trace it When I downloaded it availability was only 2 days in the next month Tried to book one of these days - couldn’t... Ver más
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Booked for a Whale Watching trip on a sailing catamaran. No sailing happened, all motoring. If you are interested in seeing whales suggest you book on a boat with an upper deck to get a good view... Ver más
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Información sobre la empresa
- Agencia de viajes
- Deportes de aventura
- Agencia turística de paseos en globo
- Organizador de actividades al aire libre
- Escalada en roca
- Agencia de viajes de buceo
Escrito por la empresa
Adrenaline is here for the adventurers, those that fill their time not let it pass by. They connect the adventurous at heart with the adventures they seek and have been doing it across Australia for over 20 years. They are here to inspire your next adventure, to fill your Saturday mornings or escape from everyday plans. All their adventures are active, easy to book, and designed so you take the wheel. No matter what adventure means to you, Adrenaline is here to get you on your next one. Adrenaline have opened access to unbelievable places, the bluest waters, and the most incredible locations. From skydiving to race-car driving, swimming with sharks or mountain biking, Adrenaline adventures are selected to be your escape, your next challenge, to push your limits, or teach you a new skill. * Australia’s largest selection of adventures * Australian owned for over 20 years * 5-year validity on all vouchers with unlimited exchanges * Hand-selected adventure operators
Australia’s largest selection of adventures
Escrito por la empresa
- Australian owned for over 20 years
- 5-year validity on all vouchers with unlimited exchanges
- Hand-selected adventure operators
Información de contacto
Level 4/1 Hickson Road, 2000, The Rocks, Australia
- 1300 791 793
- adrenaline.com.au
3,9
Muy bueno
363 opiniones
Ha contestado el 98% de las opiniones negativas
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Easy to purchase the voucher on the…
Easy to purchase the voucher on the website. Also offered great deals.
1 de marzo de 2026
Respuesta de Adrenaline
Thanks so much for your review! We’re glad to hear the voucher was easy to purchase and that you found some great deals. We appreciate you choosing us!
Respuesta de Adrenaline
Hi Derick, Thanks for your feedback! We’re glad to hear everything was processed conveniently for you, we appreciate you taking the time to share your experience.
Waiting for my refund.
I booked a tandem parachute jump, which unfortunately was cancelled due to high winds. I went to the office to get a refund, but I had booked it through an agent apparently, and was told I need to sort it out with them. There is no phone number, just a customer service messaging address. 1 week later, still no refund. I feel Adrenalin.com could do more to help In these situations. I can only hope I will get my money back. It says it can take 35 to 40 business days. WTF.
28 de febrero de 2026
Respuesta de Adrenaline
Hi Dave, How disappointing that your skydive was cancelled. As your skydive was not booked through Adrenaline, you will need to reach out to the booking agent that you booked through. Their contact details should be on your booking confirmation. I hope they can sort out your refund soon.
When you have any trouble on the website the chat function was a God send
I found the website on a previous voucher purchase difficult to navigate but when I talked to someone over chat they were amazing and made it so easy.
Thankyou
6 de marzo de 2026
Respuesta de Adrenaline
Thanks for sharing this! We’re sorry the website was tricky to navigate at first, but we’re so glad our chat team could step in and make things easier. We appreciate you taking the time to let us know.
Great to deal with
Zach was very patient with my lack of technical ability, he was very friendly and helpful, great experience dealing with Zach 😊
5 de marzo de 2026
Respuesta de Adrenaline
Hi Geraldine, We really appreciate you sharing this! It’s great to hear Zach made things easy and supported you so well. We’ll make sure he sees your lovely feedback.
Respuesta de Adrenaline
Thanks so much for your kind words! We’re delighted to hear Sarah was able to help. We’ll be sure to pass this on to her.
Exceptional customer service
The customer service of the representatives at Adrenaline is exceptional. So pleasant, so helpful and always doing there best to help resolve an issue. I have contacted them a couple of times now regarding different issues (nothing to do with Adrenaline themselves) and they have always gone above and beyond to assist.
19 de febrero de 2026
Respuesta de Adrenaline
Hi Kellie, thank you for your kind feedback. We’re so pleased to hear our team has been helpful and supportive each time you’ve reached out. It’s great to know their efforts to assist have made a positive difference!
Very easy to deal with
4 de marzo de 2026
Respuesta de Adrenaline
Hi there, thank you for your feedback, glad to hear you found us very easy to deal with!
Very happy with how quickly my issue…
Very happy with how quickly my issue was retified! My payment was taken however, there was an issue with the order itself not going through. This was a last minute present for my husband and wanted to give the voucher to him today! First thing in the morning, i received a response and the order was sorted out extremely quick... thank you so much!
3 de marzo de 2026
Respuesta de Adrenaline
Hi Liz, so pleased to hear your issue was resolved quickly and that everything was sorted in time for your husband’s gift. Thanks for taking the time to share your feedback!
They where very helpful with making a…
They where very helpful with making a booking that I could not do online.
26 de febrero de 2026
Respuesta de Adrenaline
Hi there, glad to hear our team was able to help you secure your booking when you couldn’t complete it online!
Amazing experience great staff great…
Amazing experience great staff great service
1 de marzo de 2026
Respuesta de Adrenaline
Hi Gajanan, thanks so much for your valuable feedback. We are so happy to see you enjoyed your experience.
Respuesta de Adrenaline
Hi Rebecca, Thanks so much for your feedback! We’re really glad to hear you found our team understanding and helpful that’s exactly what we aim for. Appreciate you taking the time to share your experience!
We had a beautiful sightseeing…
We had a beautiful sightseeing experience seeing dolphins and seals. Jess and all the other staff were incredibly friendly and provided wonderful hospitality throughout the tour. We really enjoyed the tea, coffee, and delicious jam scones as well. Overall, it was an amazing experience and one we’ll always remember.
19 de febrero de 2026
Respuesta de Adrenaline
Hi Nisha, we're so pleased to hear you enjoyed your experience. We appreciate you taking the time to leave such positive feedback!
Respuesta de Adrenaline
Hi Hanna, thank you for sharing your feedback!
Great jet ski tour and jet boat ride…
Great jet ski tour and jet boat ride very good staff on both adventures
21 de febrero de 2026
Respuesta de Adrenaline
Hi Luke, Thanks for leaving this review! We’re so glad you enjoyed both the jet ski tour and jet boat ride. Wonderful to hear the teams made it a great experience all around. Hope to see you back for more adventures!
12 Apostles sky dive
Dan and the team at the 12 Apostles sky dive were professing, experienced and loads of fun. Highly recommend this jump.
9 de febrero de 2026
Respuesta de Adrenaline
Thanks so much for sharing this! We’re thrilled to hear Dan and the team made the jump such a fun and memorable experience. We really appreciate the recommendation and hope to help you plan another adventure soon.
Really poor service
Really poor service. I was left on hold for almost an hour while they had a technical difficulty confirming my vouchers. I was left outside the 'experience provider 'for an hour waiting. I would not recommend this service to any one. What was going to be a happy family day was spoilt.
23 de febrero de 2026
Respuesta de Adrenaline
Thanks for sharing your feedback. We’re really sorry to hear your day was impacted. While our calls with Adrenaline never exceeded an hour, it’s clear this experience fell short of what we aim to deliver. We appreciate you bringing it to our attention and will review what happened so we can do better next time.
Adrénaline asked me to email them to…
Adrénaline asked me to email them to resolve an ongoing issue. I’ve emailed again 5 days ago, still no response despite the facade of being helpful in their response on trustpilot. Don’t believe it and be careful with your money.
15 de febrero de 2026
Opinión espontánea
Respuesta de Adrenaline
Hi Sonia, thanks for reaching out again. I have located your email sent on the 17th of February. One of our agents responded to this on the same day and has sent follow ups on the 18th, 19th, 20th and 21st of February as we had not received a reply. Can you please check your junk and spam folders for our responses. Thank you
It was quick and easy to book
21 de febrero de 2026
Respuesta de Adrenaline
Thanks for the great feedback! We’re glad to hear the booking process was quick and easy for you.
The lunch cruise was amazing
The cruise was amazing, the lunch was perfect and plentiful, staff very nice The only thing I could pick on was that the air-conditioning was a bit cold but overall it was brilliant 👏
15 de febrero de 2026
Respuesta de Adrenaline
Thank you for the wonderful review! We’re so glad you loved the cruise, the generous lunch and the friendly team. We appreciate the note about the air‑conditioning, that’s helpful for us to bring up with our supplier.
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