Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

cant even give a 0 otherwise would, as many others purchased, november still nothing, keep saying item shipped and track shipment,,, but guess what .. no shipping / tracking ref, checked spam emails e... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Avoid at all cost !!!!!!!! Order placed on 5th of September, never arrived ( its end of October now !!! ) Despite reaching out to customers service several times , no reply from them, no refund... Ver más

Valorada con 5 estrellas sobre 5

I ordered these on a recommendation from a friend (I used to buy them in the USA, not online) My friend did say the package usually takes a couple of weeks. Mine arrived just after one week, so I w... Ver más

Valorada con 3 estrellas sobre 5

Strips took 3 weeks to arrive. When they did they were not in any outside package but were in a small plastic bag, like they had been taken from a larger consignment. So, no instructions for use, had... Ver más

Información sobre la empresa

  1. Servicio de blanqueamiento dental

Escrito por la empresa

We sell genuine Crest 3D Whitestrips across Europe


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I never received my order and have…

I never received my order and have emailed the company numerous times. Not good service.

13 de junio de 2023
Opinión espontánea
Logotipo de Advanced Whitening

Respuesta de Advanced Whitening

I'll get our team to chase this issue for you.

Valorada con 1 estrellas sobre 5

Absolutely terrible service

Absolutely terrible service. Extremely unprofessional. When I received my email response I instantly thought this was a fake company. I ordered the strips, they do not work and were dry. Do not order from them. Shocking service!!!

18 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Package never arrived and they never issued a refund

If I could give zero stars I would. I bought strips for the cost of £44 back on the 17th of April. It’s now the 10th of June and They never arrived. I asked for a refund as it’s been 2 months of wait now. They said they’d follow up with the carrier and then went totally unresponsive. I’ve emailed them multiple times but nothing heard. So I have no strips and no money back.they ship from Eastern Europe. If something goes wrong you won’t see your money anymore as they won’t refund you . Buy from a store or from Amazon .

10 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m surprised by how well these strips…

I’m surprised by how well these strips work. They’ve really made a transformative difference to my teeth. I’m doing 14 days in a row to brighten my teeth, half way through and I can already see the difference. The strips took about 4 days to arrive after ordering.

25 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I only selected 1 star as there was no…

I only selected 1 star as there was no option to choose none. Absolutely shocking service. Order placed on 28th April and now 7th June still no delivery. I have emailed repeatedly asking for information or a refund and was told a refund was not possible. Will never order again.

7 de junio de 2023
Opinión espontánea
Logotipo de Advanced Whitening

Respuesta de Advanced Whitening

Tina really sorry to hear about this. We will get the team to look into this in more detail and offer a solution to you ASAP

Valorada con 1 estrellas sobre 5

Awful.

Awful.

It’s been 4/5 weeks and I’m still yet to receive my strips, after reaching out 3 times and being ignored but being sent a follow up email asking how they are. Clearly completely ignoring my email request on asking where they are. Don’t waste your money.

4 de mayo de 2023
Opinión espontánea
Logotipo de Advanced Whitening

Respuesta de Advanced Whitening

Hi Tammy, we are really sorry. We will get our team to look into this for you ASAP

Valorada con 1 estrellas sobre 5

Thankyou for sending me your request…

Thankyou for sending me your request to review the Crest white strips and to tell you how white my teeth are.
Firstly I read this with amusement as I’m still waiting for them to arrive as your CS well knows. Evri seem to have lost my parcel and I had hoped as your Terms and conditions imply you would refund or replace if they go missing. A big thumbs down for you as you have firstly asked me to pay again £54.95 and you will send me some more??? that’s not a refund!
Today you have informed me there is nothing you can do as the did arrive in the UK, that does not mean the delivery was completed.
you have to initiate a refund to me as you have been paid and you must claim it back from EVRI as you are the shipper not me, until you do you will not get a good review from me. I have no crest strips and you have my money. On the other hand if you comply with the correct process ie, refund your customer and initiate your claim for a refund from EVRI I will give you a glowing 5 star review. So here is hoping they arrive after being ordered 4 weeks ago, lost in transit, disappeared in a puff of smoke by means unknown or just basically stolen, many emails to yourselves and to Claire at EVRI Customer Service who is telling me you issue refunds for failed delivery I have been advised to escalate this to PAYPAL.uk If however you value your customers and as you say you want to and to deliver a great service to your customers I would settle this for a refund.
Mrs Lynch UK order 10045]
Since penning this experience Paypal were sent a complaint and today I see I have been refunded all the money.
Thankyou PayPal, and I sincerely hope that Advanced whitening take this experience and learn from it.
I cannot comment on the product as i never received it, I wasn’t impressed by the sellars attitude to my emails. I felt I had been conned. However I’m glad I used PayPal and thankyou to AW for my refund.

31 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

They work

Purchased advanced whitening strips and they do exactly what they say. Most convenient an affordable way to whiten your own teeth without a doubt.

30 de mayo de 2023
Opinión espontánea

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