⭐️⭐️ABS Batteries⭐️⭐ Opiniones 

348
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Would not recommend. Bought an eco worthy blue tooth. Tried to return due to faulty Comms and found it nearly impossible. Hassled for more money due to DPD error. Still waiting for refund, replacement... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Bought leisure batteries for my camper for an upcoming trip. Dpd said I signed for them which is a lie because I live alone and was out all day. There was no parcel when I got home. Reported this to A... Ver más

Valorada con 5 estrellas sobre 5

Bought an own brand XD + battery for my Saab 9-3 in 2016.(Replaced a 2 yr old Lucas which failed). Very low mileage car, so battery has not had regular charging, but has performed faultlessly for 8 y... Ver más

Valorada con 5 estrellas sobre 5

Ordered battery on weds afternoon, received Thurs as promised, excellent customer service. Fitted battery today so will see how it performs. Avoid Halfords at all costs as customer service terrible... Ver más

Información sobre la empresa

Información proporcionada por diversas fuentes externas

Advanced Batteries supplies all battery types for many applications. We are the UK Car Battery and Leisure Battery online specialists. We also offer Motorcycle


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

348 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 85% de las opiniones negativas

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3,2

Todas las opiniones

(348)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ordered 2 AGM leisure batteries.

Ordered 2 AGM leisure batteries for a boat we live on. They did not arrive and there was no tracker info. E-mailed and later phoned ABS. There had been an almighty glitch with the delivery company so they couldn't find the batteries in the system. I'm on a 2 day mooring. ABS re-sent the batteries. Arrived on time. What impressed me was the gentleman answering the phone posited the problem that the original order and the new version would arrive at the same time and if that happened I was to send two back. I explained that in the battery bank on the boat I could really do with 4 batteries but at the time could only afford 2. If 4 batteries did arrive could I keep them and pay for the extra 2 when my pension came in in the middle of the month. He said that that was acceptable and would put a note on my account. They turned a drama into nothing with understanding and solutions. Excellent service. Thanks guys.

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product with fast service.

Purchased an AGM Leisure battery for my caravan, which arrived next day as promised and fitted easily. Excellent service and the battery seems perfect. I possibly don't need such a powerful battery as I don't often go off grid, but websites recommended AGM for 'vans with a motor mover. Cold crank and amp hours both better than alternative batteries, so well worth the extra cost. Many thanks to ABS, highly recommended.

4 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Batteries

Ordered mobility scooter batterys on line and delivered next day as promised.
Great company to deal with and I would recommend to anyone looking for batteries.
Very efficient service.
Thanks

26 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a new 12volt battery for our…

Ordered a new 12volt battery for our caravan on a Sunday. It was delivered Tuesday lunch slightly earlier than expected. The delivery guy was so helpful and actually carried the battery and placed it in the boot of our car for us. A very good, heavy duty battery, that comes with a guarantee, and carries the facility for a 500 cycle. Plus the price was very reasonable. In total I have purchased over many years 3 batteries from Advanced.

19 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought a battery with a 5 year…

Bought a battery with a 5 year warranty, 3 years in it failed, wont hold charge.
I phoned to enquire what was required for a claim and was told voltage and CCA.
After a jump start and driving 40 miles voltage was 12.4v so I phoned and was fobbed off being told it was only half charged and I needed garage test, and proper charge a run would not charge the battery. So much for their written guarantee. Needles to say I have bought one elsewhere (GSF and cheaper)

6 de marzo de 2024
Opinión espontánea
Logotipo de ⭐️⭐️ABS Batteries⭐️⭐

Respuesta de ⭐️⭐️ABS Batteries⭐️⭐

Hello,
You we're not fobbed off
We simply told you the truth and you did not like it
hence why you came to this platform to vent your anger

As you state, your battery is at 12.40 volts which is only around 70% charged
Battery charge voltage examples below
100% charged = 12.73 volts
70% charged = 12.37 volts
40% charged = 11.96 volts
10% charged = 11.51 volts

Also GSF is not cheaper than us

Valorada con 5 estrellas sobre 5

Exceptional Service and Speedy Delivery

I recently purchased a leisure battery from Advanced Battery Supplies, and I'm delighted with their service. The battery arrived promptly, well-packaged, and in perfect condition. Communication with their team was excellent — they were prompt and professional in addressing my inquiries. The leisure battery itself meets all expectations, delivering reliable performance. Overall, I highly recommend Advanced Battery Supplies for their top-notch service and quality products.

15 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

I needed a battery for my motorhome which would not start. One call to Advance and it was sorted. It was fitted on site by Advance fitter at the time and date promised.
Replacement battery was better than the original and at a good price.

13 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks ABS a genuine Seller

Despite reading negative reviews being quite worrying.
Our experience with this Company was excellent.
The battery was returned and checked out by A B S.
they found there was a genuine problem with the battery.
The battery was changed for us under warranty and now
It is working well. Therefore I can only leave the deserved
rating of excellent. They do as promised.
Many thanks ABS.

29 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could leave less than zero I would…

If I could leave less than zero I would .
I bought a battery that failed within a year! And it had a 4 year warranty.
My mechanic tried to charge it and take pics of the reading.
They said he was a poor mechanic and totally wrong?
Avoid these con merchants at all cost .

25 de enero de 2024
Opinión espontánea
Logotipo de ⭐️⭐️ABS Batteries⭐️⭐

Respuesta de ⭐️⭐️ABS Batteries⭐️⭐

Just spoke to my colleague from ebay regarding this and i have to to agree with him, change your mechanic! asap.
Your battery is just flat (9.14 volts) and requires recharging overnight.
He also offered to collect it and do this for you but again you sided with your mechanic.

Valorada con 5 estrellas sobre 5

Brilliant service yet again

Brilliant service yet again. Ordered Friday and as promised it arrived Monday morning. Well packaged and brilliant product. Have used this company a few times in the past and will continue to use and recommend to others. Thanks

22 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My problem fixed

I made a mistake and ordered the wrong battery I contacted them and dealt with Callum. He couldn't of been more helpful changed the battery I paid £14 for the return which I thought was very fare

11 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

You don’t honour your warranty after I…

You don’t honour your warranty after I had it tested you just ignored my emails so will be using a more trusted seller in future.

UPDATE
Battery wasn’t flat and didn’t threaten bad feedback so you are lying as well,get your facts right!

20 de diciembre de 2023
Opinión espontánea
Logotipo de ⭐️⭐️ABS Batteries⭐️⭐

Respuesta de ⭐️⭐️ABS Batteries⭐️⭐

Hello,

We reply to every relevant email.
We even honour any faulty battery warranty claim.
What we do not do is, exchange a flat (discharged) battery
as this is not covered under warranty for obvious reasons.

There is no grey area with batteries, its either faulty or down on charge.
Your battery only needs recharging but you refused to listen to our team and threatened bad feedback instead.



Valorada con 1 estrellas sobre 5

Wish I could add a no star

I do not need to add much to your response as 26% negative reviews is a testimony of how you treat your customers. If you listen to the telephone conversation you will understand that Callum kept interrupting throughout the conversation. You obviously do not think before you speak, out of my 20 reviews I rated 14 with 5 stars whilst 6 are negative, one of them is yours. I will praise does companies that deserve it. If you want your defective battery you can send the courier to pick it up, just let me know the day and time. Just to let you know I have raised a claim with Paypal. Maybe if you hold courses to train your staff how to treat your customers maybe your positive reviews will improve. M

Wish I could add a no star. The company seems to have only one person answering the phone, Callum who is rude, aggressive “go away and do what you like” rogue trader. This company is the worst company I have come across. After one month the battery died, took it my mechanic, checked with his advanced equipment and confirmed the batter is dead. The car has no leakage and the alternator is perfectly fine. The aggressive Callum who does not allow you to talk and keep interrupting told me if the voltage is 11.86 volts it means the battery is good. Now I have a report and picture from my mechanic which cost a further £30 that the battery is a dud. Callum said send the battery we charge it and send it back to you and I have to pay £20 for courier and postage. What a scammer. I have a big family and know a lot of people and we will all spread the word about this scam company. 26% negative reviews and nearly all of them are related to warranty issues and rudeness of person answering the phone, probably only Callum. If you have an issue just go to your bank or Paypal and raise a dispute/claim to get your money back. Even if I have to go to my solicitor I will get this scammer. When Paypal of the bank gives us the refund they will claim it back through ABS as they will have to have a bank account open. Do not let them get away with it. Good luck guys.

3 de enero de 2024
Opinión espontánea
Logotipo de ⭐️⭐️ABS Batteries⭐️⭐

Respuesta de ⭐️⭐️ABS Batteries⭐️⭐

Hello,
We've been in business over 50 years and it amazes us that some customers refuse to listen to the experts.
The only person who was rude was your son to our staff.
Your battery is just discharged (flat) at around 30% charged.
You have purchased a new battery from somewhere else before even contacting us and then demanded a refund.
We have explained everything but you have simply refused everything we have explained and decided to use this platform which is only used for angry people to vent about companies.
Your Trustpilot history shows you complain about a lot of companies on here and leave them 1 stars so it clearly shows you take enjoyment out of doing this.

Send the item back to us and we will gladly refund.

Below is a 12 volt battery charge chart example.
As you stated your battery is 11.86 volts.

100% charged = 12.73 volts
70% charged = 12.37 volts
40% charged = 11.96 volts
10% charged = 11.51 volts

Thank You

Valorada con 5 estrellas sobre 5

Great deal and service

I bought a battery during the Christmas 2023 holiday period. The price, performance and warranty were the best I could find. It would have been delivered the following day if I hadn't delayed for my convenience and it arrived the following day in the time slot the courier predicted.

27 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb Company

We bought 2 batteries for our campervan, didn't seem to hold their charge. I contacted the warranty department and spoke to Andy. I arranged to go and see him with the batteries, after a long discussion and after he tested the batteries, he said there was nothing wrong with them but still agreed to change them for a better quality battery and we paid the difference. It appeared that it was our van and not the batteries, we have had the van back to the manufacturers for a second time and it was a loose wire they had missed. The batteries are working perfectly. This is the second time we have used ABS Batteries and have not been disappointed. Great value and great service.

29 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warranty Issues

Car battery flat after being left for two weeks, three years into a four year warranty. ABS asked me to get a battery test from one of a number of nominated tyre companies. Despite the test stating that the battery should be replaced ABS then stated that it was normal for batteries to go flat after two weeks inactivity and it needed to be connected to a battery charger.

Update - the battery that I took in for test had been fully charged with a battery charger.

in ABS's email of 09/11/23 this statement was made.
"If the vehicle was left for two weeks I am not too surprised the battery is flat." Expertise - really ?

27 de noviembre de 2023
Opinión espontánea
Logotipo de ⭐️⭐️ABS Batteries⭐️⭐

Respuesta de ⭐️⭐️ABS Batteries⭐️⭐

Hello,
Nobody would ever say this sadly.
A battery is either Flat or Faulty, Its very simple.
If its faulty, we replace it absolutely no problem.
If its down on charge, it will require a recharge on a battery charger.
The problem is some people refuse to accept our expertise and advice
and demand the item be exchanged even when not faulty.

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