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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... Ver más

Valorada con 5 estrellas sobre 5

We brought our car in with a major side panel rotting issue. This was solved allowing us to keep our car running for a few more years. The staff were fantastic. Every opportunity was taken to keep cos... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

it took over 7 weeks and numerous calls for the insurance company to deliver the car to the right place.it then only took AD Williams 48 hours to forward their quotation. with Lauren in particular kee... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mantenimiento y reparación de automóviles

Escrito por la empresa

At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.


Información de contacto


4,3

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I would recommend AD Williams they were…

I would recommend AD Williams they were good at response.

12 de noviembre de 2024
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Respuesta de AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Great job

Great job , great communication, brilliant management, amazing staf members! My car was repaired painted and valeted and received back like was never involved in an accident! Thank you for all services!

12 de noviembre de 2024
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Respuesta de AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service along with a more…

Excellent service along with a more than suitable courtesy vehicle

12 de noviembre de 2024
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Respuesta de AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Great service from start to finish

A.D. Williams repaired my van very quickly after an accident with someone going into my wing they picked it up my van at the time and day they said they would repaired it I brought it back to My Address, very pleased with the work would highly recommend

13 de noviembre de 2024
Opinión espontánea
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Respuesta de AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Very professional Team

Very professional Team, timing was spot on and everyone I spoke to was very polite and personable.
Thanks for a great job on my car guys
Andy T.

12 de noviembre de 2024
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Respuesta de AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

The whole process was very good

The whole process was very good. And my care came back like new x excellent service

11 de noviembre de 2024
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Respuesta de AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

My experience

I was kept up to date at all time's,a lovely friendly man I think was called Barry,came and collected my car and dropped off the courtesy car.The work done was so well done,the colour match was perfect.Thank you AD Williams Team 👏 I would highly recommend you.

11 de noviembre de 2024
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Respuesta de AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent workmanship and tailored support throughout

AD Williams provided a high standard of service. Alex took considerable time and showed great care in helping me choose the best solution for repairing my car. They delivered the repaired vehicle on the promised date, and the complimentary valeting was a nice touch. When I noticed a couple of minor issues after the repair, they promptly took responsibility and resolved everything to a high standard. Their driver, Gerry, was very courteous, making the delivery process smooth and stress-free. Highly recommended.

25 de octubre de 2024
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Respuesta de AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service and quality of work…

Excellent service and quality of work done

11 de noviembre de 2024
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Respuesta de AD Williams

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If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Valorada con 4 estrellas sobre 5

omid

hi
there job and arrangement was excellent

8 de noviembre de 2024
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Respuesta de AD Williams


We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

100% recommend, do not take your car anywhere else!

My whole experience with AD Williams from start to finish was amazing. My car was in for a week, they were so quick! I had a courtesy car and even when that had a flat tyre they came straight over and sorted it out for me. The office staff are so friendly and helpful and honestly I wouldn’t even know now I’d had a fight with a bush, the repair job is perfect! 100% recommend, don’t take your car anywhere else.

8 de noviembre de 2024
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Respuesta de AD Williams

Thank you for taking the time to leave such a fantastic review, we are delighted to hear of your positive experience at AD Williams. I have passed your comments on to the relevant site.
AD Williams Coachworks – Customer Care Team

Valorada con 1 estrellas sobre 5

Car repaired after third party…

My car went here after a third party drove into me. They had the car 2 weeks for quite a minor repair. The allow wheel paint is dreadfull, not impressed at all, it's very lumpy. It's had a new tire put on and I've had the car back a week and already I've had to put air in it 3 times as it's keeps going down. The day it was delivered back it was sitting at 25psi. There is a small dent which was caused by the accident, I showed the person all the damage when they picked it up. When the car was given back I noticed the dent and the bloke just shrugged. I also think the rear wheel is slightly out of position, I was assured after emailing the company that if a wheel is damaged then they carry out wheel alignment. There was nothing in the document to say wheel alignment was carried out. So I am going to have to pay to get the wheel alignment done for peace of mind. Partly my fault for saying I was happy with the repair. I didn't want to refuse the repair for the small dent as I really wanted my car back, however after noticing the alloy wheel and the issue with the tire I'm kicking myself for not complaining at the time.

25 de octubre de 2024
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Respuesta de AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Very pleased overall

Very happy with the repair and the car was returned within three days, which was quicker than I expected.

8 de noviembre de 2024
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Respuesta de AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

A very good repair to my Skoda.

A very good repair to my Skoda.

1 de noviembre de 2024
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Respuesta de AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Super service.

I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off at my convenience, and they carried out an excellent job in very good time. At each stage of the repair, they texted me a ‘progress wheel’ stating the % completion. When it was ready, they delivered the car to my work and drove my courtesy rental away. All round, an excellent job. I highly recommend ADWilliams in Copthorne.

30 de octubre de 2024
Opinión espontánea
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Respuesta de AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Staff very polite and helpful, work carried out to a very high standard.

31 de octubre de 2024
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Respuesta de AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

From start to finish what a fantastic…

From start to finish what a fantastic team of people to deal with. Great assessor, first class workmanship, courteous receptionist and car collected and returned with speed and kindness. Cannot thank and recommend them enough.

8 de noviembre de 2024
Opinión espontánea
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Respuesta de AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Efficient service

Efficient service, good communication regarding collection and delivery. The car looks good and works fine.

30 de octubre de 2024
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Respuesta de AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

1989 Austin mini front end repair

1989 Austin mini front end repair. Plenty of communication throughout the whole process. Made me feel very involved. My car is a classic car so there were some unique aspects to the repair which I was always consulted on. I was regularly invited on site to see progress/confirm paint choices.

6 de noviembre de 2024
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Respuesta de AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Valorada con 5 estrellas sobre 5

Well done very happy…

Vehicle collected and returned at times promised. Driver Mark had a good personality and gave us the belief that all would be done correctly. The actual repair was carried out quickly and efficiently. Car returned valeted inside and out very pleased. Paul & Lynds

7 de noviembre de 2024
Opinión espontánea
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Respuesta de AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

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