So far so good.. very impressed with how easy it was to open the account and also how simple it was to fund the account. I am very used to banking apps - use Raisin and Hargraves Lansdown savings apps... Ver más
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Consulta las opiniones de los clientes
Very easy and transparent to deal with , very pleasant site to use , after this experience my wife will be using yourselves in future .
La empresa ha respondido
The account opening process was easy peasy & the app is intuitive.. it does what it needs to do. I can't fault the process whatsoever.
La empresa ha respondido
This bank is getting great reviews for its savings rates, which is what made us apply to open an account. However we nearly gave up with the App, which had multiple things which were vague, some rathe... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Afin Bank Limited – Empowering Financial Inclusion Through Effortless Digital Banking Afin Bank is a UK based digital bank dedicated to serving the underserved. We offer mortgage solutions through intermediaries and direct to customers, and savings solutions via our simple, secure mobile app. Backed by WAICA Re, our regulated services include FSCS-protected savings and both residential and buy-to-let mortgages across England and Wales.
Información de contacto
Lower Ground Floor, 10 Chiswell Street, EC1Y 4UQ, London, Reino Unido
- 0333 344 2974
- support@afinbank.com
- afinbank.com
4,5
Excelente
58 opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very helpful nothing was too much…
Very helpful nothing was too much trouble kindly and patiently explained first class
8 de julio de 2026
Respuesta de Afin Bank
Thank you for such a wonderful review. We’re delighted to hear that our team were able to support you so well and make things clear along the way.
We’ll be sure to pass your kind comments on, as feedback like this means a great deal to our colleagues.
If you ever need any further support during your banking with us, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
Respuesta de Afin Bank
Thank you for your review. We’re really pleased to hear your experience with Afin Bank has been positive so far.
We’ll continue working hard to make your banking experience a good one, and if you ever need any support, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
It was easy to download the app
It was easy to download the app, verify my identity and deposit funds in to my new savings account.
7 de julio de 2026
Respuesta de Afin Bank
Thank you for your fantastic review. We’re delighted to hear you had a positive experience getting started with Afin Bank.
We aim to make the journey from downloading the app through to opening and funding an account as smooth as possible, so it’s great to receive this feedback.
If you ever need any support during your banking with us, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
Very easy and transparent to deal with…
Very easy and transparent to deal with , very pleasant site to use , after this experience my wife will be using yourselves in future .
7 de julio de 2026
Respuesta de Afin Bank
Thank you for such a lovely review. We’re really pleased to hear you had such a positive experience with Afin Bank.
It’s great to know that you found the process clear and easy to use, and we’re especially grateful that you would recommend us to your family.
If you or your wife ever need any support, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
Quick and easy
6 de julio de 2026
Respuesta de Afin Bank
Thank you for your great review. We’re really pleased your experience with Afin Bank got off to such a positive start.
We know how important it is for banking to feel simple and efficient, so it’s lovely to receive this feedback.
If you ever need any support, please do get in touch, we’ll be happy to help.
Thanks again for choosing Afin Bank.
Respuesta de Afin Bank
Thank you for your fantastic review. We’re so pleased to hear you had a smooth and efficient experience with Afin Bank.
We’ve worked hard to make getting started as simple as possible, so it’s great to receive this feedback.
If you ever need any support during your banking with us, please do get in touch, we’ll be happy to help.
Thanks again for choosing Afin Bank.
The account opening process was easy…
The account opening process was easy peasy & the app is intuitive.. it does what it needs to do.
I can't fault the process whatsoever.
28 de junio de 2026
Respuesta de Afin Bank
Thank you for such a brilliant review. We’re really pleased to hear your account opening experience was smooth and that the app has made a great first impression.
We’ve worked hard to make the journey simple and easy to use, so feedback like this means a lot to the team.
If you ever need any support during your banking with us, please do get in touch, we’ll be happy to help.
Thanks again for choosing Afin Bank.
Very happy with the service so far
Very happy with the service so far. The app is easy to use too! Thank you.
26 de junio de 2026
Respuesta de Afin Bank
Thank you for such a lovely review. It’s always great to hear when customers are enjoying their experience with Afin Bank.
We’re really pleased the app and service have made a good impression so far, and we’ll do our best to keep that experience going.
If you ever need us, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
A well designed app that's easy to use.
24 de junio de 2026
Respuesta de Afin Bank
Thank you for your fantastic review. We’re delighted to hear you’ve had a positive experience using the Afin Bank app.
We’ve worked hard to make the app simple and easy to navigate, so it’s great to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Easy to open account
Easy to open account. Details verified quickly. Transfers were simple
1 de julio de 2026
Respuesta de Afin Bank
Thank you for your fantastic review. We’re really pleased to hear you had a smooth experience getting started with Afin Bank.
It’s great to know the verification and transfer process worked well for you, as we aim to make banking with us as simple as possible.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
very easy to open account thank you
23 de junio de 2026
Respuesta de Afin Bank
Thank you for your lovely review. We’re delighted to hear you had such a smooth account opening experience.
It’s great to know the process worked well for you.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Respuesta de Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you’ve had zero problems and are enjoying using the app.
If we can be of any further assistance during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Respuesta de Afin Bank
Thank you for your lovely review. We’re delighted to hear you had a smooth experience with Afin Bank.
We work hard to make our app and account opening journey as simple as possible, so it’s great to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Easy and straightforward
Easy and straightforward to access and complete both the application and transfer of funds
28 de junio de 2026
Respuesta de Afin Bank
Thank you for your great review. We’re delighted to hear the account opening journey and transfer of funds worked well for you.
We’ve worked hard to make the process as clear and simple as possible, so it’s lovely to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Good interest rate
Good rate of interest,fairly easy to use website, time will tell.
19 de junio de 2026
Respuesta de Afin Bank
Thank you for taking the time to leave us a review. We’re pleased to hear our interest rate stood out to you and that you found the website fairly easy to use.
We appreciate your feedback and hope you continue to have a positive experience with Afin Bank.
If we can be of any assistance during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Great savings opportunity at 4.9%
Great savings opportunity at 4.9%. Could not pass it up. Now looking to reap the interest.
17 de junio de 2026
Respuesta de Afin Bank
Thank you for your fantastic review. We’re really pleased to hear our savings account appealed to you and that you were able to take advantage of the rate available.
We hope you continue to have a positive experience with Afin Bank.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank
Difficult transferring money into my Afin accoint
Easy to create an account and staff friendly. The only problem was that inexact instructions made transferring money difficult, made even worse by error messages that did not explain or direct the user as to what to do to solve the problem/s
26 de junio de 2026
Respuesta de Afin Bank
Thank you for taking the time to leave us a review. We’re pleased to hear you found it easy to create an account and that our team were friendly.
We’re sorry to hear you experienced some difficulty when transferring funds and appreciate your feedback around the instructions and error messaging. We understand this can be frustrating, and we’re pleased our team were able to support you.
If we can be of any further assistance during your banking with us, please do call us and we’ll be happy to help. Alternatively, you can also refer to the FAQs on our website, which may help answer any questions. https://afinbank.com/savings/faqs/.
Thank you again for your feedback and for choosing Afin Bank.
Respuesta de Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you found opening your account easy.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Great savings interest rates and so…
Great savings interest rates and so easy to use app. Very satisfied customer.
18 de junio de 2026
Respuesta de Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you’re happy with our savings interest rates and found the app easy to use.
It’s great to know you’re a satisfied customer.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
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