Afrocenchix Opiniones 1102

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My afro hair craves moisture and these products deliver all without too much oily build up. I am using the oils, Nourish and Restore oils on a daily basis. These products are aptly named, my hair does... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using Afrocenchix products for over 3 years now.The products smell amazing and help me and my 3 daughters maintain our afro hair. There are always great deals to take advantage of. Duri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your product was recommended by a friend who uses your products on her natural hair. I love the smell of your products the way it makes my coiled hair shine and keep it's curls and the LOC system whic... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. Tienda de artículos de belleza
  3. Fabricante de productos cosméticos
  4. Industria cosmética
  5. Tienda de productos capilares
  6. Tienda de salud y belleza

Acerca de Afrocenchix

Escrito por la empresa

Afrocenchix: Making Natural Simple

In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.

Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.

Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.

At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.

Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.

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Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Makes a big difference to your hair…

Makes a big difference to your hair definitely worthwhile

23 de marzo de 2026
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Respuesta de Afrocenchix

Thank you for your feedback, Simone!

We are so happy to hear that our products are making a big difference for your hair. Knowing that you find them "definitely worthwhile" means the world to us! Thank you for your wonderful support.

Valorada con 4 estrellas sobre 5

Great service

Great service

9 de marzo de 2026
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Respuesta de Afrocenchix

Thank you so much for the 5-star review! We are thrilled to hear that you had a great experience with our service. Your support means a lot to our team.

Valorada con 5 estrellas sobre 5

Always a reliable and slick service

Always a reliable and slick service
Good packaging
Products always arrive undamage

4 de marzo de 2026
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Respuesta de Afrocenchix

Thank you for the 5-star review! We're so glad to hear you've had such a reliable and slick experience with our service. It’s also great to know that our packaging is doing its job and your products are arriving in perfect condition every time.

Valorada con 1 estrellas sobre 5

I loved your initial company outline…

I loved your initial company outline and thoughts, bought almost all the products (twice) for myself and my partner, under the illusion that it was natural, then read the ‘95%’ natural statement on the shampoo, and read the ingredients, and the shampoo and conditioner went straight in the bin. So disappointed and unhappy. Going through the other products and will bin if the ingredients are not natural.
Why tf do you add all the shit that is not natural. I don’t want anything ending in -iol or -nol in anything that touches my skin. I would prefer the shampoo to not be as foamy than for you to add a chemical foamer, saying nothing about the preservatives added.

27 de febrero de 2026
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Respuesta de Afrocenchix

Thank you for your feedback and for your past support — we’re sorry to hear how disappointed you feel.

We would like to clarify that our formulations, including Swish Shampoo and Sheen Conditioner, have remained unchanged since we first launched. The ingredients you mentioned ending in “-iol” and “-nol” (such as Linalool or Geraniol) are not synthetic additives; they are naturally occurring components found within pure essential oils.

EU and UK labelling regulations require these to be listed individually to support customers with specific natural allergies. We also use safe, nature-identical preservatives, which are essential in water-based products to ensure product safety and stability.

We understand that ingredient preferences vary, and while we respect your perspective, we stand by the natural integrity and safety of our formulations.

Valorada con 5 estrellas sobre 5

Easy order and good product

Easy order and good product

2 de marzo de 2026
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Respuesta de Afrocenchix

Thank you for your feedback, Renato!

We are delighted to hear that you found the ordering process easy and are enjoying the product. We strive to make things as seamless as possible for our customers, and we appreciate your support!

Valorada con 5 estrellas sobre 5

The order arrived in good time

The order arrived in good time. The scalp oil is excellent and promotes hair growth in my natural hair. Thank you.

3 de marzo de 2026
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Respuesta de Afrocenchix

Thank you for your feedback, Juanita!

We are so happy to hear that our scalp oil is supporting your natural hair growth journey. Hearing about such great results really makes our day! We're glad it arrived in good time and we appreciate your support.

Valorada con 1 estrellas sobre 5

The product is hard and unable to flow…

The product is hard and unable to flow from bottle. I plan to return it.

25 de febrero de 2026
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Respuesta de Afrocenchix

Thank you for your feedback!

I am very sorry to hear about the issue with the product consistency. Please message us at info@afrocenchix.com so we can assist you with your return and make this right.

Valorada con 5 estrellas sobre 5

Great scalp oil

Great scalp oil - makes my scalp less itchy and very comfortable 👏🏾👏🏾👏🏾

16 de febrero de 2026
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Respuesta de Afrocenchix

Thank you for your feedback, Pat!

We are so happy to hear that our scalp oil is making such a difference for you! Keeping your scalp comfortable and itch-free is exactly what we aim for. We really appreciate the 👏🏾👏🏾👏🏾 and your support!

Valorada con 3 estrellas sobre 5

delivery problems

delivery problems. Diffcult to get the product from the bottle .

6 de febrero de 2026
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Respuesta de Afrocenchix

Thank you for your feedback, Carol!

We apologize for the delivery challenges and the difficulty with the packaging. We take your comments seriously as we strive to make our products as user-friendly as possible. Please reach out to our support team at info@afrocenchix.com so we can assist you with these issues right away.

Valorada con 5 estrellas sobre 5

My hair has been waiting for Afrocenchix all my life.

My afro hair craves moisture and these products deliver all without too much oily build up. I am using the oils, Nourish and Restore oils on a daily basis. These products are aptly named, my hair does indeed feel nourished, and on the way to being restored to health and strength.

2 de febrero de 2026
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Respuesta de Afrocenchix

Hi Dee,

Thank you so much for your kind words! We are absolutely thrilled to hear that your hair is feeling nourished and restored.

It’s wonderful to know that our oils are giving your afro hair the moisture it craves without the oily build-up. Reviews like yours make what we do so rewarding!

Happy styling!

Valorada con 1 estrellas sobre 5

I was given a discount code which did…

I was given a discount code which did not work

26 de enero de 2026
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Respuesta de Afrocenchix

Thank you for your feedback!

I am so sorry to hear that your discount code didn't work. Please send us an email at info@afrocenchix.com with the details of the code you were using, and we will be happy to assist you and resolve this right away!

Valorada con 5 estrellas sobre 5

Excellent products

Excellent products, beautiful smell and effective. Also, promptly delivered.

5 de enero de 2026
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Respuesta de Afrocenchix

Hi Melanie,

Thanks for the 5-star review! We're so glad your order arrived promptly and that you're loving the products.

Valorada con 5 estrellas sobre 5

My favourite Spray moisturiser ,…

I have like using spray moisturiser for a while now. It makes my hair so soft and manageable. I love the smell.
Have recommended this to family and friends. Thank you

2 de enero de 2026
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Respuesta de Afrocenchix

Thank you for your feedback!

We are so happy to hear that our spray moisturizer has become your favorite! There’s nothing better than hair that feels soft and manageable, and we’re thrilled you love the scent too. Thank you so much for recommending us to your family and friends—that is the highest compliment we could receive!

Valorada con 5 estrellas sobre 5

Ive been watching this product for…

Ive been watching this product for months and watching the ads then i saw the loc system so i decided its time and im so grateful i wish i had got before hand the spray is brilliant doesnt dry out my locs at all the rest of the product is just as good thank you 🙏🏽

13 de enero de 2026
Opinión espontánea
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Respuesta de Afrocenchix

Thank you for your feedback, Corrine!

We are delighted that our products lived up to your expectations! We designed our Loc System specifically to provide lasting moisture, so hearing that the spray is "brilliant" for your locs is fantastic. Thank you for your patience and your kind words!

Valorada con 5 estrellas sobre 5

It’s fantastic

Great products my hair has grown

30 de diciembre de 2025
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Respuesta de Afrocenchix

Thank you for your feedback, Sam!

We are absolutely thrilled to hear that your hair has grown! There is nothing we love more than hearing that our products are helping our customers reach their hair goals. Keep up the great work with your routine!

Valorada con 5 estrellas sobre 5

Ordering was simple

Ordering was simple, the product arrived in under two weeks, and the quality is excellent!

10 de enero de 2026
Opinión espontánea
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Respuesta de Afrocenchix

Thank you for your feedback, Andrea!

We love hearing that everything from the order process to the delivery worked perfectly for you! It’s fantastic that you’re pleased with the quality of your new products. Thank you for choosing Afrocenchix!

Valorada con 5 estrellas sobre 5

I was very impressed with the prompt…

I was very impressed with the prompt response to my enquiry.

23 de diciembre de 2025
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Respuesta de Afrocenchix

Thank you for your feedback, Elaine!

We’re so happy we could help! Providing quick and helpful responses is a top priority for us, and we appreciate you taking the time to let us know we hit the mark.

Valorada con 1 estrellas sobre 5

Did not receive product I ordered

Did not receive product I ordered, emailed notifying them, no email back after two days.

23 de diciembre de 2025
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Respuesta de Afrocenchix

We apologize for the inconvenience. Your order left our facility on the 23rd, and tracking details were emailed to you then. Please check your spam or junk folders if you cannot find our messages. We have also responded to your two recent emails and are awaiting your reply. Thank you for your continued patience.

Valorada con 5 estrellas sobre 5

Afrocenchix products recommended by friend

Your product was recommended by a friend who uses your products on her natural hair. I love the smell of your products the way it makes my coiled hair shine and keep it's curls and the LOC system which holds the moisture in my hair because with other products my hair used to dry up after several hours. I would definitely recommend your products.

12 de diciembre de 2025
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Respuesta de Afrocenchix

Thank you for your feedback, Vivienne!
We are so happy your friend recommended us to you! It’s wonderful to hear that the LOC system is keeping your curls moisturized and shiny throughout the day. We know how frustrating dry hair can be, so we're thrilled you’ve found a routine that truly works for your coils!

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