Afrocenchix Opiniones 1102

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My afro hair craves moisture and these products deliver all without too much oily build up. I am using the oils, Nourish and Restore oils on a daily basis. These products are aptly named, my hair does... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using Afrocenchix products for over 3 years now.The products smell amazing and help me and my 3 daughters maintain our afro hair. There are always great deals to take advantage of. Duri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your product was recommended by a friend who uses your products on her natural hair. I love the smell of your products the way it makes my coiled hair shine and keep it's curls and the LOC system whic... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. Tienda de artículos de belleza
  3. Fabricante de productos cosméticos
  4. Industria cosmética
  5. Tienda de productos capilares
  6. Tienda de salud y belleza

Acerca de Afrocenchix

Escrito por la empresa

Afrocenchix: Making Natural Simple

In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.

Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.

Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.

At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.

Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.

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Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great range of products

Great range of products. You certainly feel and smell the difference with your hair when you use the products. Great summer discounts too 😀😉

22 de julio de 2025
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Respuesta de Afrocenchix

Hello Meggie,

Thank you for your fantastic 5-star review! We're so pleased to hear you love our range of products and can both feel and smell the difference. We're also glad you were able to take advantage of our summer discounts!

Valorada con 4 estrellas sobre 5

It took a little longer than I expected…

It took a little longer than I expected to receive my order.

7 de julio de 2025
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Respuesta de Afrocenchix


Hello Angela,

Thank you for your feedback. We're very sorry to hear that your order took longer than you expected to arrive, and we appreciate you bringing this to our attention. Your comments are valuable as we are always working to improve our delivery process.

Valorada con 5 estrellas sobre 5

More ‘Sheen’ at the right time

Since using Afrocenchix products in late 2020 - I make sure to swiftly replace it - in this case Sheen so it is always good to spray onto my hair every night.

4 de julio de 2025
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Respuesta de Afrocenchix

Thank you for the fantastic 5-star feedback! We are so pleased to hear that you have been a loyal customer since 2020 and that our Sheen product has become a staple in your nightly routine. We truly appreciate your continued support!

Valorada con 3 estrellas sobre 5

Yes is ok good quality but the price is…

Yes is ok good quality but the price is to much,thanks for your help

27 de junio de 2025
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Respuesta de Afrocenchix

Hello Niculaie,

Thank you for your feedback. We're glad to hear that you are happy with the quality of our product. We also appreciate you sharing your thoughts on the pricing, and we will certainly take this into consideration.

Valorada con 5 estrellas sobre 5

As always the rider was easy to place…

As always the rider was easy to place and was delivered quickly. Thanks

20 de junio de 2025
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Respuesta de Afrocenchix

That's wonderful to hear, Vivien! We're so glad you had another great experience with us. Thank you for the 5-star feedback on the ease of ordering and the quick delivery.

Valorada con 1 estrellas sobre 5

Stay away from this brand if you have sensitive skin

I have bought the full set for my daughter has sensitive skin and she had a scalp and ear infection!
I am extremely disappointed by this brand who claim to be good for people with sensitive skin. These products are not natural and full of perfume.

My daughter has only been using them twice last month and I have seen 3 GPs, 1 dermatologist and 1 ENT since. She got a serious infection! She has been scratching her scalp and ear since and now she is on antibiotics.
Do not claim to be natural and good for sensitive skin if this is not the case, this is just dangerous and irresponsible!

5 de mayo de 2025
Opinión espontánea
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Respuesta de Afrocenchix

Hello Issa,

We are so sorry to hear about the extremely difficult and distressing experience your daughter has had. We take all feedback, especially concerning sensitive skin and health issues, very seriously.

To allow us to investigate this matter thoroughly and offer you the proper support, please contact us directly at info@afrocenchix.com with your order details.

Valorada con 5 estrellas sobre 5

Excellent products that I have been…

Excellent products that I have been using for years. Highly recommend.

28 de mayo de 2025
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Respuesta de Afrocenchix

Thank you for the fantastic 5-star review, Samantha! We truly appreciate your loyalty and it's wonderful to hear that you've been a happy customer for years. Your high recommendation means a lot to us!

Valorada con 4 estrellas sobre 5

Very professional

Very glad with my products and amazing customer service

2 de mayo de 2025
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Respuesta de Afrocenchix

Hi Mavis,

Thank you for your 5-star review of our Soothe Scalp Oil! We’re over the moon that its fresh rosemary scent, lightweight feel, and shine-boosting power have your hair and scalp singing. Hearing that you even use the leftovers as a hand and leg moisturiser absolutely makes our day!

Valorada con 5 estrellas sobre 5

This is a great product and makes a big…

This is a great product and makes a big difference to my hair.

24 de abril de 2025
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Respuesta de Afrocenchix

Hi Ann,

Thank you for your 5-star review! We’re thrilled to hear the product makes such a big difference to your hair. Your kind words mean a lot to us and help others discover Afrocenchix with confidence.

Valorada con 5 estrellas sobre 5

I love the products

I love the products. Just what my hair needed.

Thank you

21 de abril de 2025
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Respuesta de Afrocenchix

Hi Hannah,

Thank you for letting us know how much you love our products and how perfectly they suit your hair—your kind words truly make our day!

Valorada con 5 estrellas sobre 5

Lovely products nicely packaged for…

Lovely products nicely packaged for ease of travelling. Applying sparingly leaves my hair shiny and manageable. I have a sweet fragrance of natural lightly moisturised curls with each application.

22 de abril de 2025
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Respuesta de Afrocenchix

Hi Brenda,

Thank you for your 5-star review! We’re thrilled the travel-friendly packaging fits your routine and that a little product leaves your curls shiny, manageable, and sweetly scented. Your feedback means the world to us.

Valorada con 1 estrellas sobre 5

The Smooth product is hard to Dispense

The Smooth product is very hard to dispense from the bottle. They should look to change the container or the product so it is fit for purpose

2 de abril de 2025
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Respuesta de Afrocenchix

Hi Annie,

Thank you for sharing your experience, and I’m really sorry the Smooth bottle is difficult to dispense. Your feedback is invaluable—our team is already reviewing the packaging so every pump works as effortlessly as the product itself.

Please email us at info@afrocenchix.com so we can make this right for you and learn more about the issue.

Valorada con 5 estrellas sobre 5
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Respuesta de Afrocenchix

Hi Aishatu,

Thank you for sharing how easy the ordering process was and how quickly your items arrived—great to hear our delivery team hit the mark! Your support means a lot to everyone at Afrocenchix.

Valorada con 5 estrellas sobre 5

Consistency

Using Seal for daily aftercare, it leaves my hair feeling silky and smooth, making it easy to finger comb.

3 de marzo de 2025
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Respuesta de Afrocenchix

Hi Lulubelle,

Thank you for your feedback! We're glad to hear that using Seal for daily aftercare leaves your hair feeling silky and smooth, and that it significantly eases finger combing. We're happy it's making your hair care routine more manageable.

Valorada con 5 estrellas sobre 5

Quality Hair products

Bought miniature hair products for my sister in law she absolutely loves them . Delivery was quick and products fantastic . Thank you

25 de febrero de 2025
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Respuesta de Afrocenchix

Hi Melissa,

Thank you for your feedback! We're delighted to hear your sister-in-law loves the miniature hair products and that you were happy with the quick delivery. We appreciate you choosing Afrocenchix.

Valorada con 4 estrellas sobre 5

The clever Sequence of S.

I received my products within 3 days. Very fast delivery. Very impressive. Only just used the full hair care set once. So will give an update a little later. But I was very impressed with the instructions, on how, & in what order you should use them. I also like the sequence of each one beginning with S. Very clever Afrocenchix.

7 de marzo de 2025
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Respuesta de Afrocenchix

Hi Donna,

Thank you for your feedback! We're thrilled to hear you received your products so quickly and are impressed with the instructions and the "Sequence of S." We're glad you noticed that thoughtful detail! We look forward to your update after you've used the full set a bit more.

Valorada con 5 estrellas sobre 5

Moisturised and Weightless

I’ve been using these products for the past 5 years and I swear by the moisture surge kit. Admittedly I have tried other brands in this time but I always come back to this. I have a mix of type 4 curls and low porosity and I find these products work well. They leave my hair feeling moisturised and weightless. The customer service has always been great, with any queries I’ve raised being speedily resolved. Thank you for the great work Afrocenchix!

24 de febrero de 2025
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Respuesta de Afrocenchix

Hi Nadine,

Thank you for your wonderful feedback! We're so happy to hear you've been a loyal Afrocenchix customer for 5 years and that you swear by our Moisture Surge Kit. It's fantastic to know our products work well for your type 4 curls and low porosity hair, leaving it feeling moisturized and weightless. We're also delighted that you've consistently had a great experience with our customer service. We truly appreciate your continued support and thank you for trusting Afrocenchix!

Valorada con 5 estrellas sobre 5

Fantastic buy, great products so far

Got a set as part of a terrific deal on instagram and not disappointed. Smells wonderful and hair oils and creams are amazing so far.

Waiting to see what the shampoo and conditioner will be now.

26 de febrero de 2025
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Respuesta de Afrocenchix

Thank you for your feedback! We're thrilled to hear you're enjoying your set and that you found it a terrific deal. We're also delighted you love the wonderful scents and that the hair oils and creams are working so well for you. We look forward to hearing what you think of the shampoo and conditioner!

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