Possibly the worst lead generation ever
Possibly the worst lead generation ever
I used freddie and sam during the late stages of last year and early stages of this year. £4,000 plus VAT on their services, a further £2,000 on advertising.
Not one single lead converted to tangible business. Not one penny made for the business.
They came out with all sorts of different excuses, said it was working for other agents but couldn't explain it to me. Not one valuation booked in for over two months.
Of the three valuations booked in please see below:
1 - Valuation for probate purposes only, no potential for the property to come to market - complete waste of time.
2 - Property marketed for £375,000 (their instructions was for properties over £500,000), furthermore the property was tied in with another agent for a further two months, it sold before the end of this period.
3 - Lettings Valuation - Told it was for sales - my company does not even deal with lettings.
I've seen them comment under other bad reviews, whatever excuse they use I would take no notice of it, they are a poor company that do not deliver on their promises.
When I requested 50% compensation, they simply hid behind their vaguely worded contract and put their middle fingers up at me, not a gentlemanly way of conducting business. USE AT YOUR OWN RISK.
Respuesta de Agent In One
Hi Ben,
Thank you for taking the time to leave your review. While I understand your frustration, I want to provide a full and fair picture for anyone reading this.
When we first partnered, you were just getting started as a brand-new agency. That’s not a problem in itself – but it does mean that campaigns like these often take longer to build momentum and trust in your marketplace. While lead flow was strong from the outset, we found (as we explained on our calls) that sellers were more hesitant to book in due to a lack of established brand trust. This is common with newer businesses, and it’s something we actively worked to overcome by nurturing over 150+ leads on your behalf through consistent follow-up and relationship-building.
The appointments we did book unfortunately didn’t match your very specific criteria – something we worked hard to adjust for. But even the best marketing systems can’t force a market to behave in a certain way overnight. This process takes time and consistency, which is why it’s important to have aligned expectations from the start.
What’s also important to note is that after your initial campaign ended, you chose to renew and work with us again – a sign that, at the time, you saw the value in what we were doing. You later requested a 50% refund more than three months after the second campaign ended – long after services had been fully delivered – which, respectfully, we were unable to accommodate.
We absolutely stand by the work our team delivered. While this campaign didn’t result in your expected ROI during that timeframe, it wasn’t due to a lack of effort, care, or delivery on our part. Sometimes the timing and business stage just isn’t right, and that’s OK.
Wishing you the best as you continue building your agency.
— The Agent In One Team
