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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

My husband ordered 2 tires in October 2025 and never received them. We contacted them several times and all they do is email back with a bunch of lie. Then when we ask for a refund they claim it was i... Ver más

Valorada con 1 estrellas sobre 5

If you haven't received your product or refund from Aim puzzle, I've looked up several sources to sue or file complaint. Look for company complaints in China. I ordered something July 2, they took my... Ver más

Valorada con 1 estrellas sobre 5

Made my order first week of January. Here it is, 1/31/2023, and my order has STILL NOT ARRIVED. Tracking doesn't even show it moving since 1/9. And yet I have gotten 3 requests to leave a review. I tr... Ver más

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Valorada con 5 estrellas sobre 5

Really enjoyed putting together these well made colourful puzzles. The different animal shapes of the individual pieces also make it interesting regardless of what puzzle you have ordered. The small... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de hobbies

Escrito por la empresa

Wooden jigsaw puzzles


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

183 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Beautiful

They didn’t get delivered for quite some time. Then the company gave me a USPS tracking number and it was delivered immediately. The puzzles are absolutely gorgeous and so fun to assemble.

1 de abril de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Hi! it was nice to hear that from you!. Hope you're having a great day!

Valorada con 5 estrellas sobre 5

Really enjoyed putting together these…

Really enjoyed putting together these well made colourful puzzles. The different animal shapes of the individual pieces also make it interesting regardless of what puzzle you have ordered. The small velvet like bag the arrive in makes them easy to store and travel on holiday etc.
I have bought 3 now and not had any disappointments or complaints. They also make lovely gifts.

31 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Hi! it was nice to hear that from you!. Hope you're having a great day! Enjoy your Puzzle!

Valorada con 5 estrellas sobre 5

The puzzles are great

The puzzles are great! A good way to relax and decompress after a long day. I will be giving a couple as gifts and know the recipients will love them.

30 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Thank you for your kind words. We're happy to know that you're having a good time with your puzzles. Thank you and stay safe!❤

Valorada con 2 estrellas sobre 5

Okay unless you have a bad quality puzzle

I ordered 2 of the large puzzles and one small. The puzzles were not labeled on the outside of the box, so I had to open them to determine which was the gift I intended to give. I provided feedback to the company directly and heard back immediately. I started to put together the bee puzzle and I noticed that there were many burned areas on the puzzle image as well as large gaps and a few small broken pieces. I gave them the benefit of the doubt and took photos and sent them to the company and asked for a refund or a replacement. They have provided neither. I have gotten one reply that said they would expedite this problem but I have heard nothing from them in over a month. Very poor customer service when there is a problem. The other puzzle the blue owl was fine, but the bee was in terrible condition. I regret my purchase and would not recommend them.

29 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Thank you for your feedback, Elizabeth. Rest assured we will do our best to improve more our products and services. Stay safe and enjoy your puzzles!

Valorada con 5 estrellas sobre 5

Love these quality puzzles!

Love these! Great for a rainy day! I originally received as a gift and just purchased three more. The wood is a nice thickness and the colors are nice. I didn’t care much for having no picture to work with… the little tag on the bag is really small! But I’ve learned it adds to the challenge as the shapes of each piece are so unique it enables you to find the right piece!

28 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Hi! it was nice to hear that from you!. Hope you're having a great day! Enjoy your Puzzle!

Valorada con 1 estrellas sobre 5

Never received purchases

Never received purchases. Spoke to customer service once about it. They said they would track down. Haven't heard anything back.

27 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Hi, we're sorry to hear about that. Please send us an email so we can provide you the tracking details of your order. Thank you and stay safe!

Valorada con 5 estrellas sobre 5

Giraffe Puzzle

Had a giraffe puzzle bought for my birthday, it was certainly a challenge but so worth it, so impressed I ordered three more.

26 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Belated Happy birthday! 🍰🎈 we appreciate your kind words. You're one of the may who inspires us to do the best. Thank you and enjoy your puzzles! ❤❤❤

Valorada con 5 estrellas sobre 5

These puzzles are beautiful and…

These puzzles are beautiful and challenging.

25 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Hi Sharon, thank you for letting us know. We're glad to know that you're loving your puzzles. Enjoy your puzzles and stay safe! ❤❤❤

Valorada con 4 estrellas sobre 5

Happy Puzzle Mania

Really love these puzzles! Great fun and challenging. I order small size puzzles which have been difficult for me to handle, so I plan to get larger sized puzzles for my next order. Puzzle on!

23 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Glad you're having a great time with your puzzles. Thank you for the kind words. Stay safe and enjoy your puzzles! ❤❤❤

Valorada con 5 estrellas sobre 5

We love AIM Puzzles

We love AIM Puzzles. So unique, different and colorful. I’m purchasing more to send gifts to our children. So much fun to do these super cool puzzles.

23 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Hi Shannon, we're glad you love them. Thank you for the positive feedback. Stay safe and enjoy your puzzles! ❤❤❤

Valorada con 5 estrellas sobre 5

Puzzle arrived in timely fashion

Puzzle arrived in timely fashion, great tracking service. Puzzle was challenging (Peacock) but enjoying. Pieces are very fragile, a little too fragile maybe. Will recommend in future.

17 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Thank you for the feedback, Caroline. Rest assured, we will do more to improve the quality of our puzzles. Stay safe and enjoy your puzzles!❤❤❤

Valorada con 5 estrellas sobre 5

I ordered the lions head profile an the…

I ordered the lions head profile an the unicorn. Both came in a timely fashion. I completed the lions head. It was challanging and fun. I love doing wooden puzzles. I only wish that it would have come with a larger picture in the box. However, it did come with a picture on a 2"x 2" tag. I will continue to order from aimpuzzle.

16 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Thank you, Barbara. You just made our day with your kind words and knowing that you enjoyed putting them together. We're hoping to provide you with more quality products with your feedback. Stay safe and enjoy your puzzles! ❤❤❤

Valorada con 1 estrellas sobre 5

Oskar J.K

I honestly do not recommend this company. Fatal service. I wrote an email to cancel my purchase 5 minutes after purchase because there is no such option on the website! 2 I got a notification that they were processing the order, then I decided to write again, this time on Instagram. Of course they didn't write me back. A week after writing my first email, I got an email from them saying that the order was done just now and would be shipped right away. I wrote back to that email (still the same email) that I had written that I wanted to cancel the purchase a week before, and they wrote back that it was too late. When I asked if I could at least send the parcel back, I did not hear from them again, and it had been over a week. It is a terrible scam, if they catch a customer they will do everything to make the purchase.

15 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

We are terribly sorry to hear about your experience. Rest assured that we're doing our best to improve our website and customer service. Hoping we can do business again in the future. Stay safe and enjoy your puzzles!❤

Valorada con 4 estrellas sobre 5

Puzzle is great

Puzzle is great. Found postage tracking hard to do.
Should have gone through an Australian site as I paid far too much.

7 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Hi Carla, thank you for the review. We're hoping to provide you better logistics info in the future. Stay safe! ❤❤❤

Valorada con 4 estrellas sobre 5

Arrived promptly

Arrived promptly. Haven’t yet opened it as it’s a gift. Box is just plain. Would be nice if the box showed the completed puzzle

6 de marzo de 2022
Opinión espontánea
Logotipo de Aimpuzzle

Respuesta de Aimpuzzle

Thank you for your suggestion, rest assured we will work on that. Stay safe and enjoy your puzzles!❤❤❤

Valorada con 1 estrellas sobre 5

My delivery order 1165 didnt arrive and…

My delivery order 1165 didnt arrive and Aimpuzzle fordwarded me to the delivery company who didnt took responsability of the non delivered item. I lost the money, didnt get the purchase and Aimpuzzle doenst give the money back. Relly waste of money and energy.

Their answer:
"...our logistics partner your order has been delivered as of 2022-02-21 10:16 Malsch (DE), Delivered. Kindly check your surroundings or box. "
But I didnt received nothing at all, then i must must check wiht neighbors unsucessfully, and not even the complain is accepted by them. They wash their hands. The worst service at all.

5 de marzo de 2022
Opinión espontánea
Logotipo de Aimpuzzle

Respuesta de Aimpuzzle

Hi Mauricio, our apologies however upon checking with our logistics partner your order has been delivered as of 2022-02-21 10:16
Malsch (DE), Delivered. Kindly check your surroundings or box. We're hoping you'll retrieve your package soon. Stay safe! ❤

Valorada con 4 estrellas sobre 5

Fun. Challenging. Satisfying.

The first Aimpuzzle I got was sent in a bag with no indication who it was from.
I was intrigued and put it together. Totally enjoyable and so different from standard jigsaw puzzles.
So, I ordered another and am happily putting it together.
If you are a puzzler, you’ll be challenged and satisfied. Think out of the box!

3 de marzo de 2022
Opinión espontánea
Logotipo de Aimpuzzle

Respuesta de Aimpuzzle

We appreciate your honest feedback. Hoping we can serve you more in the future. Stay safe and enjoy your puzzles! ❤❤❤

Valorada con 4 estrellas sobre 5

very beautiful

very beautiful ,just shipping is a little slow ~

3 de marzo de 2022
Opinión espontánea
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Respuesta de Aimpuzzle

Thank you for appreciating our puzzles. We apologize for the delay due to border restrictions. Stay safe and enjoy your puzzles! ❤

Valorada con 5 estrellas sobre 5

Quite the enjoyable challenge

These puzzles give me quite the challenge! Even for someone who does a ton of different puzzles, this is one I can keep going back to and not remember what pieces are where in the finished product.

1 de marzo de 2022
Opinión espontánea
Logotipo de Aimpuzzle

Respuesta de Aimpuzzle

Thanks, Kathleen! Please check out our new collections too, you'll surely enjoy them. Stay safe! ❤❤❤

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