AirRide  Opiniones 

Fabulous communication

Fast efficient service, made sure I had everything needed for a complete setup. Safely packaged items and fast delivery. No complaints, would defo use again in the future.

Fantastic service thank-you.

Completed the order within 10 working days.
Responded to emails and questions efficiently.
All in all good service.
Still yet to fit,waiting on local garage

Super fast delivery and great quality item supplied. Thanks.

I am still waiting for payment of the the county court judgement 425MC288 made against the proprietor and his company for the non supply of my airbags which he sold to another customer while my parts were at his premises in 2023. Beware you will not be able to pay by credit card so will have to rely on the courts for protection if anything goes wrong. In my case this has not worked so far.

Contacted airride for a price for new front struts as one is leaking, Kristine suggested I try a new set if O rings first which I ordered from stock. These have cured the problem For only £15 rather than £800 for the struts. Also followed up the order With a useful fitting guide pdf. Great service all round

Excellent service, ordered from them before.

The part came really quick and the advice was spot on.

Contacted AirRide for advice as to approach fixing the faulty air suspension on what was a VW Caddy formerly converted for wheelchair compatibility I.e. pneumatic ramp and rear air suspension to lower the back for the ramp entry.

They went above and beyond, asking for, and reviewing photographs to analyze potential solutions that would also align with different budgets and such.

One doesn’t experience this type of brilliant service and assistance very often and this level of care gives great confidence to customers trying to arrive at solutions in the quite technical world air suspension. Big thanks!

My motorhome, a Swift Sundance 600s dating from 2004, had rear suspension leaf springs that were actually inverted - that is to say bent downwards at each end. This was no doubt due to 18 years of continuous load. Leaf springs are supposed to go on holiday occasionally, having the load removed so that they recover their shape. The consequence of having sagging leaf springs like this is excessive roll on cornering and a back end that occasionally impacts on the road when going over a rough piece of road, like a railway crossing, for example. Not to mention a continuous rough ride shaking the back, rattling the pots and pans and even your teeth filling at times. So Air Ride seemed to be the answer. Take out the bump stops and bolt them in. Would it be that simple? Would it cure the problems?

Yes, and yes. Removing the bump stops was, surprisingly, dead simple. They were not at all rusty and unscrewed easily. I took off the back wheels to get access, which is much better than rolling about on the ground underneath. Then pop in the bellows, secure them, put the wheel back on and Robert is your father's brother. All that remains to be done is the compressed air pipework. I had opted not to have fancy on board pump, gauges and electrical wiring, just two Schrader valves on a bracket which I positioned out of the way in the gas compartment.

To start with I put in 80psi which was too much. The back end was kicked up maybe 3" higher than before and it looked ridiculous! Eventually I dropped it down to 30 psi and it looked right. I've now driven the vehicle about 1000 miles since fitting (which is why this revue is so late) and I am delighted with the improvement. The leaf springs are smiling too! Body roll is almost eliminated, the ride is smoother and quieter and no more risk of grounding going over rough roads and tracks.

This is a fantastic product, I couldn't be more pleased with it. Five stars Air Ride, you deserve them.

Zero complaints
Had very good contact through email and parts arrive quickly and worked perfect

Good service, highly recommended

Very helpful when ordering the right parts and had a fast response with emails
Will definitely use again

Ordered air ride suspension system with a twin needle gauge kit for a Fiat Ducato Motorhome. I had to chase the company as it took weeks to arrive. The air bags were good quality and straightforward to fit, however the twin needle gauge kit was a very poor product. The gauge didn’t fit in the mounting bracket, T-pieces missing and there was no ptfe sealant for the fittings on the rear of the gauge. When I managed to assemble it (after I had filed the mounting to get it to fit) it looked very untidy and bulky because of all the pipes and fittings. I contacted the company with my concerns and they agreed that I could return the gauge kit for a refund. There are much neater gauge kits on the market for your air suspension.

Easy ordering quick delivery

Have contacted trading standards and got advice from The Citizens advice bureau as purchased and paid in full for a suspension kit for my Merc sprinter. Was told 8 weeks from payment date somewhere in July 23. Anyway fast forward to March 24 and multiple emails claiming staff shortages and “another 2 weeks” the kit has not showed up. No refund from Airride as they are complete con artists.
To be clear, I ordered through another company who refunded me but they have not and refuse to refund that company still.
You only need to search Companies House and you see how many companies the director Phillip Christopher CHAPMAN has dissolved and you will understand what this con artist is about.

Kit was purchased with promises of 6 weeks delivery. 12 weeks later the kit did eventually arrive with no comms in between.

Kit was supplied with the wrong brackets, contact was attempted via phone and email however no response till a week later when an out of office appeared. A week after the out of office expired (4 weeks since the wrong brackets were supplied) a response was made. By that point the vehicle had been on the ramp for too long and alternative brackets had to be purchased - £250.

Kit now installed - the reservoir supplied needs filled 3 times to inflate the bags. New air tank purchased - another £500.

The compressor supplied is also vastly underspecced and is louder than the engine on my 20 year old defender. A competing air bag firm pointed me in the right direction, now fitting 2 larger compressors which run 15db quieter, a huge difference. Another £500.

Airride controller is specced with the wrong lines, as confirmed by the US manufacturer. This means a slow inflate and deflate. I’ll need to rerun the lines and hope that adapters solve the issue. If not it’s a new controller. Running new lines will be around £200. If it’s a new controller that’ll be another £1,500. Really hope it doesn’t come to that.

Still no response from Airride. Asked for a partial refund due to the wrong brackets but no joy. I’ve contacted the supplier of the air suspension controller and the air bag company so they’re aware of the company they’re dealing with.

Another thing to be aware of is they seem to be in a habit of creating new companies. As you’re asked to transfer via bank transfer you could be in a fair bit of trouble if they fold the company again and haven’t supplied your kit.

All in all it’s made one of the modifications I was most excited for a right hassle start to finish. These don’t come cheap, would recommend really having a think about whether to use this firm.

Can’t fault the speed of service,only?is high posting cost
Making item expensive

service was very professional. Now have to fit the system