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Britannia Movers - East  Opiniones 

1016
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From beginning to end superb! From the moment I spoke to Britannia they were so helpful offering a range of solutions to fit my forever moving requirements. Nothing was to much trouble, the shift in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish The team who moved us were absolutely fantastic. We were relocating from the Midlands to Wales, and from the outset they gave us real confidence in their abilit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rob who packed us was a helpful, friendly and really quick at packing up our home. James, Dan, Mark M, Chad (Colin) were fantastic at moving all our content from one home to the another. Really frie... Ver más

Valorada con 5 estrellas sobre 5

Everything intact, no breakages despite coming from the other side of the world. Delivered exactly at the time specified. Courteous staff with pride in their experience as packers and removal experts.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de mudanzas
  2. Servicio de mudanza y depósito
  3. Instalación de autoalmacenamiento
  4. Planta de almacenamiento

Escrito por la empresa

Britannia Alan Cook, Britannia Harrison & Rowley and Britannia Pink & Jones became sister companies in October 2024. This means our trusted, family-run business now proudly covers a larger part of the East of England with a combined fleet and team, our capacity is now stronger than ever. With a combined heritage of over 370 years, the teams at Britannia Alan Cook, Britannia Harrison & Rowley, and Britannia Pink & Jones have been trusted to move and store belongings with care, precision, and professionalism. We proudly serve Norfolk, Suffolk, Cambridgeshire and Northamptonshire offering local, national, and international removals, including regular services to Europe. Whether you're relocating your home or business, or need flexible storage solutions, we’re here to help. None of this would be possible without our exceptional team. Our staff are experienced, knowledgeable, and genuinely friendly they're always willing to go the extra mile to ensure your move is smooth and stress-free. In the past year alone, we’ve helped over 2,500 customers move and provided tailored storage solutions for countless others. We are proud members of the British Association of Removers, holding many Quality Standards that reflect our commitment to excellence. Our Services Include: Domestic & Commercial Removals Home & Business Removals Secure Storage Solutions Full & Fragile Packing Services Shredding Services Document & Archive Storage Contact us today for a free, no-obligation quotation: Britannia Alan Cook - 01508 520631 Britannia Harrison & Rowley - 01480 279700 Britannia Pink & Jones - 01536 211166 Learn more at: Britannia Alan Cook - alancookremovals.co.uk Britannia Harrison & Rowley - harrisonandrowley.co.uk Britannia Pink & Jones - pinkandjones.co.uk

We're Here To Make Moving Exciting, Not Exhausting

Escrito por la empresa

Family Run for Over 40 Years!
It’s our fantastic team that really sets us apart. Everyone here is full-time, professionally trained, and genuinely friendly, helpful, and always willing to go the extra mile. We care about delivering a great experience every time, which is why we’re proud members of the British Association of Removers and proud holders of six respected quality awards.

Información de contacto

Promotion box for Britannia Movers - East

Experts in Every Move

We're here to make moving exciting not exhausting!

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,7

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(1016)

219 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lowest quote, faultless, careful move

We sought 3 quotes from recommended local firms we knew we could trust. Britannia Alan Cook came in with the best quote and we were delighted to trust them with our move because we, and many other people we know, had used them before. Their standard remains impressively high even if they have somehow managed to keep their cost low. The 2, immaculately clean, Lorries arrived on time and the moving team were courteous, considerate and VERY hard working. Every piece was moved with equal care and all of our stuff arrived safely at our new home, undamaged and on the same day. Every item and box was placed in their designated rooms correctly and we watched in awe at the teamwork. Honestly, this was probably the best move we have ever experienced. No drama, no delays and no damage. We particularly want to thank the 2 drivers, Scott and Sal who oversaw everything and got stuck in with the hard work too. Thank you Britannia,I don't often bother writing these "reviews" but this one was WELL EARNED !

11 de febrero de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for your lovely review Shane — it truly means a lot to us! We’re so pleased your move went smoothly and that the team made such a great impression. We hope you’re very happy in your new home.

Valorada con 5 estrellas sobre 5

Unbelievable service today from Craig…

Unbelievable service today from Craig and Mark M they were both friendly helpful and nothing was too much trouble...my move was later than planned but they still very happy and pleasant considering been working so hard all day and was a long day...thank you so much c x

24 de febrero de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for your lovely review Caroline, We’re absolutely delighted to hear the fantastic feedback about Craig and Mark M. We’ll be sure to pass on your kind words to them — they’ll really appreciate it. Wishing you all the best in your new home! 😊

Valorada con 5 estrellas sobre 5

From the East coast to the West

I was impressed by the ease of communications and the helpfulness of all the staff.
The plan was to move a few items of furniture from one house in Suffolk to 2 others in the west country. Because it was a small load it was added to other items being delivered to the west . Unfortunately I was on holiday on the due date but
made a plan with family and neighbours to receive the furniture. All went very smoothly and the people involved at this end said that the Britannia removal men were very professional and friendly
and were very impressed by their understanding of the situation . All furniture was in place when I returned from my holiday . Thankyou VERY MUCH.

11 de febrero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for your lovely review Claire!

We’re so glad everything went smoothly, especially while you were away —We really appreciate you taking the time to share your experience. Thanks again for choosing us! 😊

Valorada con 1 estrellas sobre 5

I am going to be totally honest

I am going to be totally honest about this review and let you know that we had a very stressful move. Removing all the contents from our bungalow went well except that the dishwasher was dropped and and the front plinth became detached.There was a problem with the keys being released and the driver and his mate told us that they would be leaving with all our goods at 5pm and would be back on Monday to re deliver and this would incur another charge. They were not sympathetic to the fact that I was disabled and would probably have to find somewhere to go. All our clothes and some medication were on the lorry as well as my aids which I would need. Eventually the keys arrived at 4.50 and your employees didn’t like it. My whole family arrived and offered to unload which they did. By this time it was raining and dark which meant things went everywhere. My husband gave the drivers a generous tip which I was against. We did pay the late key charge also.

30 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Dear Mrs Acton,

Thank you for taking the time to leave your review. We are genuinely sorry to hear that your relocation did not meet your expectations.

As you mentioned, the loading at your previous property went smoothly overall, and we are pleased this part of the move was completed efficiently. We would again like to sincerely apologise for the incident involving the dishwasher. We fully understand how frustrating this must have been and regret any inconvenience caused.

On the day of your move, the vehicle was fully loaded by 11:00am and our team travelled promptly to your new property, ready to begin unloading as soon as completion was confirmed. As the afternoon progressed, you were advised that there was a 5:00pm completion deadline in place. Our General Manager contacted you directly to explain that this deadline was set by the solicitors and was unfortunately outside of our control. As is standard practice, if completion does not take place by the agreed cut-off time, it is deferred until the following day.

We also explained that a delay of this nature can result in additional charges, as it requires the vehicle and crew to remain on duty or return the following day to complete the unloading. However, we made it clear that we would subsidise these costs, as we were sympathetic to the difficult position you found yourself in.

In the event, we waited until 5:05pm before commencing the full unload, and our crew did not return to the depot until 7:30pm that evening to ensure your belongings were delivered as planned.

We truly regret that the circumstances surrounding completion impacted your experience. As I am sure you will appreciate, this situation was outside the control of both parties, and we did everything we could to minimise disruption and complete your move on the same day.

We wish you every happiness in your new home and thank you again for your feedback.

Britannia Harrison & Rowley

Valorada con 5 estrellas sobre 5

Smooth and Stress Free

The guys were helpful and professional. Any problems were dealt with, without question. Our whole move experience went smoothly and without stress. I can thoroughly recommend Britannia Movers

13 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for the kind words Mr Atkins! It was a pleasure to help, and we truly appreciate your recommendation. Wishing you all the best in your new home!

Valorada con 5 estrellas sobre 5

Mark and Craig were top-tier

Mark and Craig were top-tier. They moved my whole house from Colchester to Lyneham (3 hours away) and dropped it all off whilst making it look easy. They were professional from start to finish and just got the job done—smashed it out in no time. Everything arrived safe and sound. Couldn't ask for a better crew, cheers lads!

11 de febrero de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you for the great review Kyle, We're glad Mark & Craig made your move stress free and smooth. I will be sure to pass on your Thanks to them.

Valorada con 2 estrellas sobre 5

Damage to the front door contacted…

Damage to the front door contacted company despite several attempts to contact them no contact from them not happy,

16 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Dear Mr Reynolds,

We sincerely apologise for the delay in making contact to rectify the matter.

I believe someone has now been in contact and we are looking for an efficient and suitable resolution.

Thank you for taking the time to bring this to our attention and we apologise again for any inconvenience.

Valorada con 5 estrellas sobre 5

The service was fantastic from start to…

The service was fantastic from start to finish. Everyone I spoke to in the office was incredibly helpful and really personable. Our removal team Sam and Craig were amazing. They went out of their way to make sure our moving experience was stress free. They were super efficient and completely expert. We felt like really valued customers at every stage. We would definitely recommend.

13 de febrero de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for the lovely review Nicola!
We’re really glad to hear everything went smoothly and that the team made you feel well looked after. We’ll be sure to pass your kind words to the crew!
Thank you for the recommendation. Enjoy your new home!

Valorada con 5 estrellas sobre 5

All the staff were professional who…

All the staff were professional who looked after my possessions carefully
They were helpful and respected my property highly recommended

3 de febrero de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much Julie for the fantastic feedback! We appreciate the recommendation!

Valorada con 5 estrellas sobre 5

Mark M & Craig C were superb

Mark & Craig were superb. They always checked in to make sure we were happy and reassured mum through their time with us. They were polite, professional, timely and very efficient. High recommend Alan Cook and the lads to anyone that would listen and who wants a professional removal service.

10 de febrero de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for your fantastic review Mark.
We’re really pleased to hear Mark & Craig looked after you and your mum so well. I’ll be sure to pass this on to them. We really appreciate the recommendation!

Valorada con 5 estrellas sobre 5

All went well despite the weather and…

All went well despite the weather and the teams were hardworking and very good natured

13 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

That's brilliant to hear about our team Andy! Thanks so much for taking the time to leave us a review, we really appreciate it. Wishing you all the best in your new home.

Valorada con 5 estrellas sobre 5

Long distance move

Ross made regular contact with me from my first contact and while our sale was progressing and responded to my queries very promptly. He explained how the process would best work and when it came to the move itself, all went as expected. We had a lot to move and were travelling over 200 miles so a lot of planning was needed. All of the team were friendly and helpful, we would definitely recommend them.

22 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much for the great feedback Mrs Johnston. We’re really pleased Ross kept in touch and helped make such a big, long-distance move run smoothly. We’ll be sure to pass your feedback on. Thanks again for the recommendation — it means a lot!

Valorada con 5 estrellas sobre 5

Just brilliant!!

Mums move was completely faultless! I cannot recommend this company enough! The removal lads were incredible and a pleasure, nothing was too much trouble and I honestly would like to thank them so very much. Moving day is stressful but with these two lads… was wonderful thankyou.

15 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for such a lovely review regarding your mums move Nikki. We’re absolutely delighted to hear your mum’s move went so smoothly. We’ll be sure to pass on your kind words to the crew. Thanks again for the recommendation, it truly means a lot to us.

Valorada con 5 estrellas sobre 5

Smooth Operation

Was smooth moving from our old property to new bungalow with your services offered to us and so glad we choose you. From home visit to access what was needed to conversation with the office and right down to the very polite and helpful removal lads what a five star service. And it was also a very fair and honest price.

19 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for the lovely feedback. We’re really pleased to hear everything went smoothly throughout the whole process. It’s great to know you felt the service and pricing were fair and honest too. Thanks again for choosing us — we really appreciate it and wish you all the best in your new home.

Valorada con 5 estrellas sobre 5

The staff were very friendly and…

The staff were very friendly and helpful.
They worked well together and managed to clear the property very professionally. The move was a pleasant experience due to their professionalism. They made sure we were happy and settled before they left.
We would definitely recommend this company.

9 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for the 5 stars and brilliant feedback Maggie - we really appreciate it and will pass your kind words back to the team involved. We're so pleased that you were happy with your move and send our best wishes for your new chapter.

Valorada con 5 estrellas sobre 5

The staff were very professional.

The staff were very professional.

9 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Its great to hear that you were pleased with our professionalism Saul! Thank you for the 5 star review. Best wishes from the team.

Valorada con 5 estrellas sobre 5

House move to storage

Scott and Sam provided a friendly and professional service

7 de enero de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Brilliant to hear Mr & Mrs Dye! Thanks so much for your 5 stars and excellent feedback about our team. Best wishes in your new home.

Valorada con 5 estrellas sobre 5

Fantastic removal and packing service

Fantastic removal and packing service. All of the staff were friendly and helpful. Best money we spent was getting the packing service - made our move a lot less stressful.

14 de octubre de 2025
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much for the lovely feedback Lindsey. We’re really pleased to hear the team were friendly and that the packing service helped take the stress out of your move. We’ll pass this on to the crew. All the best in your new home!

Valorada con 5 estrellas sobre 5

Top class removals

On time. Very good and efficient crew. Most obliging with a few special requests.

Thanks Britannia Movers Alan Cook

5 de enero de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Some wonderful comments to read Beau, thank you so much! We're so pleased that you were happy with your move and send our best wishes for your new chapter.

Valorada con 5 estrellas sobre 5

The whole package

The whole package. Being able to provisionally book the date, then the person who came to see & price our move. being able to hire your sturdy boxes witn refund when you collect them. Helpful packing tips. Moving day. Your guys were absolutely brilliant. Wardrobes quickly emptied ino your cardboard ones. Care taken with paintings tv etc. Boxes soon unloaded. Furniture put where requested

19 de diciembre de 2025
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you for your lovely review Mrs Delf. We’re really pleased you found the whole process smooth and well organised, from booking and box hire through to moving day.

We’ll be sure to pass on your kind words to the team! We hope you settle in quickly to your new home.

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